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Short Range Transit Plan 2008-2013 - Omnitrans

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IBI GROUP<br />

SHORT RANGE TRANSIT PLAN REPORT<br />

OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT<br />

& SHORT RANGE TRANSIT PLAN<br />

7.2.1 OMNILINK PERFORMANCE AGAINST STANDARDS<br />

Minimum farebox recovery is the most critical efficiency standard for the provision of OmniLink service. A<br />

10% farebox recovery ratio has been approved for OmniLink service for the <strong>2008</strong>-<strong>2013</strong> <strong>Omnitrans</strong> SRTP<br />

timeframe. Minimum farebox recovery determines the minimum passengers/revenue hour performance<br />

standard. Currently, the combined Chino Hills and Yucaipa OmniLink services are recovering 5.6% of<br />

operating costs through farebox revenues and carrying 2.8 passengers per revenue hour. With the<br />

discontinuation of less productive weekend hours, farebox recovery in FY <strong>2008</strong> is projected to be 7.4%<br />

and hourly productivity is projected to be 3.1 passengers per revenue hour. To achieve a 10% farebox<br />

recovery ratio in FY <strong>2008</strong>, a minimum hourly productivity of 4.57 is required.<br />

During the <strong>2008</strong>-<strong>2013</strong> <strong>Omnitrans</strong> SRTP timeframe, other performance measures will be monitored and<br />

evaluated to ensure a broader assessment of service performance.<br />

7.2.2 ROUTES ON PROBATION<br />

Under the current Financial <strong>Plan</strong> combined OmniLink services are not projected to achieve 10% farebox<br />

recovery. OmniLink farebox recovery is blended with fixed route farebox recovery. Assuming the<br />

majority of fixed routes are productive and can achieve farebox recovery above the 25% minimum<br />

requirement, less productive OmniLink services can be supported. If either OmniLink service cannot<br />

achieve a minimum 10% farebox ratio, they should be candidates for cancellation like other unproductive<br />

fixed route services in order to improve overall fixed route farebox recovery.<br />

OmniLink productivity is driven by ridership and revenue hours. If ridership is not sufficient to reach<br />

minimum farebox recovery, demand-response revenue hours can be reduced to improve productivity.<br />

Improvements can be made without canceling OmniLink service through more productive scheduling and<br />

dispatch.<br />

7.3 Access Performance Standards<br />

Performance standards are organized into financial, cost effectiveness, cost efficiency, coverage, service<br />

utilization, amount of service, labor productivity, service quality and service reliability categories. The<br />

proposed standards are summarized in Figure 7-13 through Figure 7-18. Included are a definition of the<br />

measure, the proposed target and (where data are available) an indication of actual performance in FY<br />

2006. The FY <strong>2008</strong> figures have been adjusted for cost allocation. Performance standards reflect a<br />

blend of advance booked and subscription trip services.<br />

July 11, 2007 154

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