Short Range Transit Plan 2008-2013 - Omnitrans

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IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN Associated with the fare policy are the following recommendations related to the farebox recovery ratio: • For Access, seriously curtail operating cost increases in order to control large decline in farebox recovery ratio. • For OmniLink, consider major restructuring, service deletion, etc. to address ineffective cost performance that dampens fixed Access farebox recovery ratio. • For Access, combine creative fare classes and purchase incentives with aggressive marketing to soften the ridership loss and public perception that comes with major fare increases. • For Access, consider either restructuring subscription fares to be competitive or eliminate fare class altogether. July 11, 2007 169
IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN 9. NEEDS ASSESSMENT/COA FINDINGS The following needs assessment was based on a detailed line-by-line analysis conducted in the Summer and Fall 2006 on the 30 bus routes that were in place at that time. As a result of the assessment, several deficiencies were corrected in the May 2007 service adjustment including the elimination of one route. The needs assessment below reports on the 2006 findings and notes instances where corrective actions were taken in May 2007. In May 2006, Omnitrans provided 30 fixed bus routes including 18 routes in the East Valley, 11 routes in the West Valley and 1 regional express route. The fixed routes include 15 base routes in the main travel corridors, 14 local routes in the various cities, and 1 regional express route. In May 2007, Omnitrans discontinued one local route and now has 29 fixed routes. Passenger on/off counts, a passenger survey, stakeholder consultation and the historical performance of the bus routes were used to identify deficiencies in each route and route section. These on/off counts were taken on typical weekdays on all vehicles in May 2006; they provided boardings, alightings and loadings by stop by route, which enabled the current ridership performance (as measured by passengers per revenue hour) to be determined for each route and route section. The passenger survey was taken in April 2006 and provided demographic and travel information on the passengers riding each bus. Stakeholder consultation occurred over the July-October 2006 period and involved city officials, transit policy makers, Omnitrans management and operating staff, and the operators of the 30 routes. The consultation provided information on the strengths and weaknesses of each route and advice on the improvements that should be considered to improve the efficiency and effectiveness of the transit system’s routes and services. The transit system’s fixed routes are reviewed in this chapter based on the route and service standards that were in place in May 2006. The operating characteristics and performance of each route are shown in Figure 9-1 through Figure 9-4. Appendix G provides profile maps for each fixed route. 9.1 Route Assessment (Fixed Route) 9.1.1 EAST VALLEY ROUTES The East Valley (east of I-15) has nine base routes, nine local routes and one express route, covering the cities of Colton, Fontana, Grand Terrace, Highland, Loma Linda, Redlands, Rialto, San Bernardino, and Yucaipa. The routes use 89 buses and have an average overall weekday performance of 29 passengers per hour as compared to the weekday standard of 25 passengers per hour. Base Route 1: ARMC-San Bernardino-Del Rosa – This East Valley base route serves Colton and San Bernardino. It provides 15-30 minute daytime and 30-minute evening service on weekdays, 45-minute daytime service on Saturdays, and 30-minute daytime service on Sundays. On weekdays, the south section in Colton provides 15-minute service all day in the Valley/Mt. Vernon corridor between the Arrowhead Regional Medical Center and the Fourth Street Transit Mall in downtown San Bernardino; it has an above standard performance of 35 passengers per hour. The north section in San Bernardino provides 30-minute service in the Waterman corridor between the Transit Mall and Del Rosa; it has a significantly above standard performance of 36 passengers per hour. When considering Route 5 in the Waterman corridor, the corridor receives a combined 10-20 minute service on weekdays and 20-minute service on weekends. The route has a declining ridership, with monthly average passengers per revenue hour of 32 on weekdays, 23 on Saturdays, and 29 on Sundays, which are above standard for a base route. July 11, 2007 170
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RESOLUTION NO. A RESOLUTION ADOPTIN
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CERTIFICATION The undersigned duly
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IBI GROUP SHORT RANGE TRANSIT PLAN
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Short Range Transit Plan 2008-2013 - Omnitrans

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