Short Range Transit Plan 2008-2013 - Omnitrans

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IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN Public Outreach Activity Route Information Gathering and Other Outreach Methods Description of Activity Legal Requirements Outreach Opportunities Other outreach methods that may be utilized by Omnitrans include: • Public Surveying • Market Research • Focus Groups • Survey Intercepts • One-on-One Interviews • Charettes • Task Force • Board and Committee Meetings No specific legal requirements aside from requirements associated with Omnitrans Board meetings (Brown Act meeting requirements). Outreach methods and activities described can be used in conjunction with one another and supplemented with collateral materials and outreach support activities including: • Public noticing • Hotlines and call centers • Advertising • Behind driver flyers • Bus cards • Legal newspaper noticing • Meeting signage • Media relations • Email Newsletters • Customer Newsletters July 11, 2007 137
IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN Special Public Outreach Considerations While the preceding set of actions and programs are expected scenarios upon which Omnitrans will implement some level of public outreach, Omnitrans must also give special consideration to other factors which may influence the expansiveness and/or nature of the outreach effort it selects to implement. These include, but are not limited, to: • Service area o Higher levels of public outreach will be necessary when potential impacts affect large portions of the service area. • Intensity of usage o Usage levels should be considered in determining the scope and level of outreach; cities with high usage levels require more outreach. • Ethnicity o Outreach needs to address the needs of non-English speaking population groups. Additionally, outreach considerations should also be given to individuals in situations such as transit-dependent, work schedules, and single head-ofhousehold families – situations that may impact their ability to be involved in public participation activities. • Accessibility for persons with disabilities o While accessibility for persons with disabilities is often thought of as applying mainly to those who utilize wheelchairs, consideration needs to be given to those who have hearing or vision impairments. • Application of available technology o Use of internet-related technologies, including website and other related technologies, as well as the use of Tele-Town Hall© technology (which allows for “town hall” style meetings by telephone) should be considered when appropriate. 6.9 Title VI Title VI of the Civil Rights Act requires public transit agencies receiving federal funding to ensure that that service is provided without regard to race or the economic status of the residents. Application of service design guidelines provides a tool for designing and evaluating service that does not discriminate on race or economic status. In keeping with the intent of Title VI, Omnitrans has developed a grid service network with routes spaced at one mile intervals. This has resulted in equitable transit service coverage, with most areas of the built up San Bernardino Valley within ½ mile of a transit route. Omnitrans focuses on high ridership corridors that coincidently have high concentrations of economically disadvantaged persons. ADA complementary paratransit service is provided within ¾ mile of a scheduled regular transit route in accordance with Federal regulations. Care has been taken in the Scenario 1: Financially Constrained Service Plan to maintain transit service in low-income and minority neighborhoods. 6.10 Accessibility Improvement Plan The Accessibility Improvement Plan provides guidance to Omnitrans staff concerning which stops are ADA accessible throughout Omnitrans’ service area. The plan directs staff to survey its bus stop July 11, 2007 138
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RESOLUTION NO. A RESOLUTION ADOPTIN
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CERTIFICATION The undersigned duly
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IBI GROUP SHORT RANGE TRANSIT PLAN
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Short Range Transit Plan 2008-2013 - Omnitrans

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