Australia Yearbook - 2001

762 Year Book Australia 2001
21.18 REAL ESTATE SERVICES INDUSTRY
Units 1995–96 1998–99
Businesses at 30 June
Real estate agency no. n.a. 6 216
Property valuation service no. n.a. 429
Conveyancing no. n.a. 463
Other no. n.a. 481
Total no. 8 079 7 589
Employment at 30 June persons 54 817 52 079
Income
Income from property sales and leasing commissions $m 2 018.8 2 502.8
Income from property management commissions $m 855.7 925.0
Other income $m 412.9 475.0
Total $m 3 287.5 3 902.7
Expenses
Labour costs $m 1 600.1 1 847.5
Other expenses $m 1 422.9 1 590.2
Total $m 3 023.1 3 437.7
Operating profit before tax $m 264.4 465
Operating profit margin % 8.2 12.0
Source: Real Estate Services Industry, Australia, 1998–99 (8663.0).
21.19 GOVERNMENT VALUER-GENERAL ORGANISATIONS
Units Value %
Organisations at 30 June no. 9 . .
Employment at 30 June
Permanent full-time persons 865 88.4
Permanent part-time persons 37 3.8
Casual/temporary persons 77 7.9
Total persons 979 100.0
Income
Income from property valuations $m 125.5 95.9
Other income $m 5.4 4.1
Total $m 130.9 100.0
Expenses
Labour costs $m 53.4 42.4
Other expenses $m 72.6 57.6
Total $m 126.0 100.0
Source: Real Estate Services Industry, Australia, 1998–99 (8663.0).
Travel agency services
The travel agency services industry covers those
businesses whose main activity is the provision of
travel agency services such as transport and/or
accommodation bookings and tour wholesaling or
retailing. The ABS conducted a survey of this
industry in respect of 1996–97, to follow up on the
results of the first survey in respect of 1986–87.
As shown in table 21.20 there were 3,266
businesses involved in the travel agency services
industry at 30 June 1997. These businesses
comprised 2,842 retail travel agent businesses,
174 wholesalers/ticket consolidators, 170 inbound
tour operators and 80 tourist bureaux.
The industry generated total income of $1,980m
in 1996–97. Retail travel agency businesses
accounted for $1,129m (57%), while
wholesalers/ticket consolidators were the other
major contributor, accounting for $483m
(24%) of total income.
Total employment of the industry at
30 June 1997 was 24,451 persons, the majority
(80% or 19,502 persons) employed full-time.
The retail travel agents accounted for 68%
(16,505 persons) of total employment in the
industry.
The travel agency services industry generated an
operating profit before tax of $37m in 1996–97.
This represented an operating profit margin of
2.0% for the year. However, the operating profit
margin varied considerably by type of travel
agency business. While retail travel agents and
inbound tour operators both recorded positive
operating margins (8.1% and 6.5% respectively),