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page 167 chapter V
appraisal. The direct impact relates to day-to-day busi-
ness and covers such issues as: How do we handle our
staff? Which branches are to be closed? How are loans
granted or called in again? In addition, however,
banks are also gauged by their indirect impacts. After
all, particularly because of their role as mediators in
the economy, they bear responsibility for other businesses,
and ultimately for entire national economies.
Possible solutions for responsibility-conscious bank
management
What can banks – or the executive personnel, to be
more precise – do to minimise “ethical risks” of this
kind? What tools and processes are available to management
to enable them not only to demonstrate a