04.03.2013 Views

food-and-wine-pairing-a-sensory-experience-robert-harrington

food-and-wine-pairing-a-sensory-experience-robert-harrington

food-and-wine-pairing-a-sensory-experience-robert-harrington

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Aperitif/How Should Menus <strong>and</strong> Wine Lists be Organized? 49<br />

is being ordered by the guest. Second, if you happen to run out of a particular <strong>wine</strong> or want to promote<br />

sales of another one, it may be easier to note <strong>and</strong> remember specific numbers rather than a list of names.<br />

It is also easier to track for inventory purposes <strong>and</strong> reordering. Finally, guests <strong>and</strong> servers may be apprehensive<br />

to order (or suggest) a foreign bottle of <strong>wine</strong> for fear of mispronouncing the name of the <strong>wine</strong>,<br />

producer, or village. It is safer to simply give the bin number to the guest, <strong>wine</strong> server, or sommelier.<br />

Other issues to consider when creating a <strong>wine</strong> list include the region in which you are located. Does<br />

the <strong>wine</strong> list feature regional <strong>wine</strong>s? How much balance (or lack of balance) should you include among<br />

regional <strong>wine</strong>s, other domestic <strong>wine</strong>s, <strong>and</strong> foreign <strong>wine</strong>s? There is no easy answer here. My personal<br />

preference is to always feature local <strong>and</strong> regional <strong>food</strong>s <strong>and</strong> <strong>wine</strong>s. But, many people have specific favorites<br />

or may want to try <strong>wine</strong>s that are not something they can get locally, or they may be influenced by the<br />

current <strong>wine</strong>s that are in fashion. Therefore, knowing your customer base is an important deciding factor.<br />

On average, U.S. consumers drink about 80 percent domestic <strong>wine</strong>s <strong>and</strong> 20 percent imported <strong>wine</strong>s. Imported<br />

<strong>wine</strong>s that currently top the list are those from Australia <strong>and</strong><br />

Italy followed by France, Spain, Chile, <strong>and</strong> New Zeal<strong>and</strong>. It is also true<br />

that red <strong>wine</strong>s currently outsell white <strong>wine</strong>s at a rate of 60 percent (red)<br />

to 40 percent (white).<br />

Price is an important factor. This issue is tied to your mark-up<br />

strategy as well as decisions you make concerning the range of <strong>wine</strong><br />

prices on the menu. The range of prices that you provide on the <strong>wine</strong><br />

list has huge implications on your total <strong>wine</strong> sales. About 60 percent of<br />

the <strong>wine</strong>s on any <strong>wine</strong> list should be in the moderately priced category<br />

as these will be the largest sellers. Typically, mid-priced <strong>wine</strong>s sell for<br />

between $25–40 per bottle on a <strong>wine</strong> list. About 20 percent of sales<br />

will be <strong>wine</strong>s priced at less than $25 <strong>and</strong> about 20 percent will be priced<br />

at $40 or more.<br />

As a manager of this process, it is important for you to track <strong>wine</strong><br />

sales, particularly at a new establishment, to determine if you have the<br />

correct inventory levels, mix of <strong>wine</strong> types, <strong>and</strong> an accurately priced<br />

<strong>wine</strong> list. Specific items to track include the number of bottles sold per<br />

customer, the percentage of white <strong>wine</strong> to red <strong>wine</strong> sold, the average<br />

price of a bottle of <strong>wine</strong> sold, <strong>and</strong> the ten most popular <strong>wine</strong>s on your<br />

<strong>wine</strong> list. It is also valuable to have staff report any diner’s requests for<br />

<strong>wine</strong>s that are not currently on your <strong>wine</strong> list. A successful <strong>wine</strong>-by-theglass<br />

program integrates<br />

<strong>food</strong>-<strong>and</strong>-<strong>wine</strong><br />

recommendations with an<br />

attractive pricing structure.<br />

3<br />

The price of an item is determined, in part, by the competitive analysis <strong>and</strong> customer<br />

information gathered during the strategic business planning process. This process is not<br />

stagnant but will continually adapt to changes in the environment. Many operators use a<br />

cost percentage method to determine menu prices <strong>and</strong> <strong>wine</strong> prices. Others use a set markup<br />

per bottle that can range from 100 percent to 300 percent of the cost of the bottle of<br />

<strong>wine</strong>. Some operators have had great success marking up all bottles by a set amount. For instance, an<br />

operation could add a set cost of $15 to each bottle of <strong>wine</strong> based on the estimated cost of storage, service,<br />

<strong>and</strong> an acceptable profit. When a bottle costs the operator $5, the customer pays $20 for the bottle in the<br />

restaurant. For a bottle that costs the operator $35, the customer would pay $50, which represents a good<br />

value for the guest. Compare this to a 200 percent markup method. In this case, the $5 bottle would be<br />

sold to the guest for $15 <strong>and</strong> the $50 bottle would be sold for $150. The former method provides a good<br />

value for the customer at both <strong>wine</strong> price levels <strong>and</strong> encourages more <strong>wine</strong> sales with <strong>food</strong>. And, it may<br />

be argued that the variable costs of serving the bottle of <strong>wine</strong> are the same (excluding the capital costs of<br />

holding the more expensive <strong>wine</strong> in inventory). The latter mark-up method seems to discourage sales of<br />

the <strong>wine</strong>s in the mid-priced <strong>and</strong> higher end ranges of the <strong>wine</strong> list. Overall, prices are evaluated by the<br />

consumer based on the uniqueness of the item, the level of service provided, product quantity, <strong>and</strong> overall<br />

quality. So, all of these considerations will need to be reconciled before creating a final pricing strategy for<br />

the overall <strong>wine</strong> list.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!