6 Configuration commands - for Falcom STEPP
6 Configuration commands - for Falcom STEPP
6 Configuration commands - for Falcom STEPP
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<strong>STEPP</strong>CONFIG VERSION 1.8.14<br />
6.9 <strong>Falcom</strong> <strong>STEPP</strong> – Help with occurring errors<br />
Whenever an error occurs with <strong>Falcom</strong> <strong>STEPP</strong>, always check the correct<br />
connection and connecting cables.<br />
Verify that the antennas are correctly connected to the <strong>Falcom</strong> <strong>STEPP</strong>. The<br />
following table will assist you in elevating the most common problems.<br />
Problem Cause Solution<br />
The yellow LED<br />
(TimeMark) doesn‘t<br />
flash<br />
The green LED (GSM)<br />
lamp isn‘t on<br />
The green LED (GSM)<br />
doesn‘t flash<br />
• Check that the cables Vin<br />
(white) , GND (brown) and<br />
Akku (green) are correctly<br />
connected<br />
• GSM antenna and GPSantenna<br />
are interchanged<br />
• No active GPS antenna<br />
connected<br />
• Vehicle is in the garage.<br />
The GPS antenna does not<br />
have an unobstructed view<br />
to the sky<br />
• Internal storage battery is<br />
discharged too much due to<br />
shortage of external supply<br />
tension (Vin)<br />
• Akku (green) cable is not<br />
connected<br />
• SIM card has not been<br />
inserted<br />
• PIN number has not been<br />
configured<br />
• GSM antenna not at all or<br />
incorrectly connected<br />
• No GSM field strength<br />
• SIM card has been changed<br />
which has another PIN code<br />
of the first one<br />
• Connect the Vin (white) cable<br />
with (+),<br />
• Connect the GND (brown) cable<br />
with (-)<br />
• Connect the Akku (green) cable<br />
with (-)<br />
• Check that both antennas are<br />
properly connected<br />
• Only use 3 V active GPS<br />
antennas (e.g. ANT006 of<br />
<strong>Falcom</strong>)<br />
• GPS reception requires a good<br />
view to a satellite<br />
• Check that the supply tension<br />
Vin has the correct value<br />
10,2..31,8V<br />
Connect the GND (brown) cable<br />
with (-)<br />
• Please insert the SIM card<br />
correctly<br />
• Configure the correct PIN<br />
number within the Service-<br />
Mode-Configure device<br />
parameters<br />
• Check that the GSM antenna is<br />
properly connected<br />
• Switch off the <strong>Falcom</strong> <strong>STEPP</strong>.<br />
- Remove the SIM card and<br />
insert it into your mobile<br />
phone or <strong>Falcom</strong> GSM modem<br />
(like SWING, A2D-1 or<br />
TANGO) and enter the correct<br />
PIN.<br />
- Switch on the <strong>STEPP</strong> again<br />
This confidential document is the property of FALCOM GmbH and may not be copied or circulated without permission.<br />
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