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C•CURE 800/8000 Hardware Configuration Guide - Tyco Security ...

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OverviewOverviewThe procedures in this chapter cover the setting of the modem parameters inthe C•CURE <strong>800</strong>/<strong>800</strong>0 Server. Before any of them can be performed, themodem port must be configured as described in Chapter 1 of this manual.Host Modems for apCsThe Software House ACD Customer Support Center supports only the OEMhost modem, which has been extensively tested with C•CURE <strong>800</strong>/<strong>800</strong>0.While other modems supported by Windows may work, they are notsupported by Software House and such modems can have subtle differencesin operation that cause undefined problems with your system.Host Modems for iSTARsAlthough any non-OEM host modem supported by Windows may work,Software House ACD Customer Support Center recommends the U.S.Robotics modem for dialup applications. If a direct serial connection is to beused, the Dial-Up Networking Serial Cable modem option is used.8–2 C•CURE <strong>800</strong>/<strong>800</strong>0 <strong>Hardware</strong> <strong>Configuration</strong> <strong>Guide</strong>

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