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Quelles solutions pour la garde en médecine générale? - KCE

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<strong>KCE</strong> Reports 1771<br />

8.4.5. After-hhours<br />

care in Itaaly<br />

Items<br />

Affter-Hours<br />

Primaary<br />

Care<br />

Expert(s)<br />

Prof. Massimiliaano<br />

Panel<strong>la</strong><br />

interviewed<br />

Università degli<br />

Studi del Piemonte Ori<strong>en</strong>tale O "Amedeo Avogadro"<br />

Dipartim<strong>en</strong>to di Medicina Clinica e Sperim<strong>en</strong>tale<br />

Via So<strong>la</strong>roli 17, , 28100 Novara<br />

Italia 
<br />

Ufficio +3903211660635(682)<br />

Fax +3903216220421<br />

Mobile +3933888109442<br />


<br />

e-mail panel<strong>la</strong>@@med.unipmn.it<br />

Literature base National and international<br />

publication ns on the topic of afterr-hours<br />

care in Italy<br />

Characteristics off<br />

Popu<strong>la</strong>tion of 57,5<br />

million (2004)<br />

the health system Italy operates a universal, tax-funded d health system modeled<br />

after the British NHHS.<br />

with relevance to While the c<strong>en</strong>trral<br />

governm<strong>en</strong>t determ mines the required minnimum<br />

b<strong>en</strong>efit packagge<br />

(which includes hoospital<br />

and physician sservices<br />

and some preescription<br />

drugs) and mostly<br />

after-hours care controls the disstribution<br />

of tax rev<strong>en</strong>u ue, responsibility for thhe<br />

organization and deelivery<br />

of health servicces<br />

is left to the 20 reggions.<br />

The regionally bbased<br />

National Health h Service (Servizio Sanitario<br />

Nazionale (SSNN)<br />

provides universal coverage free of charrge<br />

at the point of servvice.<br />

The national levvel<br />

is responsible for <strong>en</strong>suring e the g<strong>en</strong>eral oobjectives<br />

and fundamm<strong>en</strong>tal<br />

principles of thee<br />

national health care ssystem.<br />

Total exp<strong>en</strong>dituure<br />

on health as a prop portion of gross domestic<br />

product (GDP) haas<br />

ris<strong>en</strong> from 7.9% in 11990<br />

to 8.7% in 2007.<br />

Health care spe<strong>en</strong>ding<br />

per capita: $2,6 686<br />

Voluntary healtth<br />

insurance (VHI) doe es not p<strong>la</strong>y a significaant<br />

role in funding heaalth<br />

care in Italy. Sp<strong>en</strong>nding<br />

on VHI, both ass<br />

a perc<strong>en</strong>tage of totaal<br />

exp<strong>en</strong>diture and of private<br />

exp<strong>en</strong>diture, is well under 5%.<br />

Primary care is provided by GPs and d paediatricians.<br />

Average numbeer<br />

of GPs per 1000 resid<strong>en</strong>t<br />

popu<strong>la</strong>tion is 1. .19 (2005).<br />

Most GPs operrate<br />

in solo practices, group g practices and networks.<br />

In 2004, each GGP<br />

averaged 1107 pati<strong>en</strong>ts.<br />

Pati<strong>en</strong>ts are alllowed<br />

to access spec cialist care either throuugh<br />

a referral by theirr<br />

GP or for some servvices,<br />

by directly bookking<br />

an appointm<strong>en</strong>t thhemselves<br />

through a c<strong>en</strong>tral<br />

booking point.<br />

GP paym<strong>en</strong>ts fflow<br />

through a combin nation of capitation annd<br />

fee-for-service—soometimes<br />

re<strong>la</strong>ted to performance—and<br />

are regu<strong>la</strong>ted under a naational<br />

contract and reegional<br />

agreem<strong>en</strong>ts.<br />

Situation before Pati<strong>en</strong>ts in need<br />

of help after-hours care c contacted their inndividual<br />

GP or refereed<br />

themselves to a local<br />

hospital and in some<br />

regions rota systeems<br />

were organized byy<br />

small<br />

reform<br />

groups of GPs.<br />

Drivers for systemm<br />

Not applicable.<br />

reform of afterhours<br />

care<br />

Type of reform and<br />

The organizatioon<br />

of after-hours care in each region (20) is <strong>la</strong>id down by <strong>la</strong>ws and<br />

agreem<strong>en</strong>ts in whicch<br />

professional represe<strong>en</strong>tatives<br />

have an actiive<br />

role to p<strong>la</strong>y: servicces<br />

and<br />

type of reform rotas, standards<br />

regarding the workfo orce and deputising ruules.<br />

The district emmploys<br />

after-hours care e doctors and must e<strong>en</strong>sure<br />

after-hours GPP<br />

care and the avai<strong>la</strong>bbility<br />

of medicines and<br />

necessary equipme<strong>en</strong>t.<br />

It also provides ddoctors’<br />

surgeries, healtth<br />

supplies and servic ce vehicles.<br />

During regu<strong>la</strong>r hours, care is provid ded by GPs; there is a handover to after-hours<br />

service doctorss<br />

(medici di continuitàà<br />

assist<strong>en</strong>ziale) for nnights,<br />

week<strong>en</strong>ds and public<br />

holidays, a full--time<br />

AH service 24/24 4 (via 118), an ambu<strong>la</strong>ance<br />

service and the hhospital<br />

A&E services.<br />

If they wish, ge<strong>en</strong>eral<br />

practitioners ca an also become involvved<br />

in after-hours servvices:<br />

they th<strong>en</strong> have two differ<strong>en</strong>t contractss<br />

(one with the national<br />

governm<strong>en</strong>t and onne<br />

with<br />

the region).<br />

Number of actual After-hours care<br />

is provided by after-hours<br />

doctors operating<br />

from an after-hourss<br />

care point.<br />

models used:<br />

Type of models After-hours servvices<br />

provided by afte er-hours doctors operaating<br />

from and after-hoours<br />

primary care poinnt:<br />

After-hours docctors<br />

have no specific c training but hold a gg<strong>en</strong>eral<br />

practitioner (eev<strong>en</strong><br />

specialist) diplomma,<br />

and perform thesse<br />

duties for five to eight<br />

years before settting<br />

up<br />

practice.<br />

If an after-hourss<br />

doctor receive a call<br />

while on duty rota, thhey<br />

follow specific prootocols;<br />

if they visit a ppati<strong>en</strong>t<br />

(or vice versa) they give him or her a form that has to be ppassed<br />

Results<br />

125

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