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Quelles solutions pour la garde en médecine générale? - KCE

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<strong>KCE</strong> Reports 1771<br />

4.3.2. Type of area: the majjor<br />

determinant for f periods and nnights<br />

on calll<br />

These data illusstrate<br />

clearly the higher workload in rural areas in tterms<br />

of<br />

number of houurs<br />

on call. A fuurther<br />

comparison n betwe<strong>en</strong> F<strong>la</strong>nders<br />

and<br />

Wallonia is therefore<br />

not valid: tthere<br />

are differ<strong>en</strong> nces in topology bbetwe<strong>en</strong><br />

the 2 regions aand<br />

the type of areea<br />

is a major con nfounding factor. WWallonia<br />

have a higher nnumber<br />

of GPs woorking<br />

in rural area as compared to FF<strong>la</strong>nders.<br />

The number off<br />

periods and nigghts<br />

on call are mainly m determinedd<br />

by the<br />

type of area annd<br />

therefore soluttions<br />

should be specifically s tailoredd<br />

to this<br />

variable.<br />

4.3.3. What is a “deep nightt”<br />

?<br />

Solutions outlinned<br />

in the descripption<br />

of Belgian initiatives<br />

include specific<br />

arrangem<strong>en</strong>ts ffor<br />

deep nights pperiods<br />

(see 8.3. .6 and the chaptter<br />

3 on<br />

legis<strong>la</strong>tion). Thee<br />

NIHDI billing codes<br />

consider a night<br />

period from 9 pm to 8<br />

am but the activvity<br />

varies greatlyy<br />

within this period d. Pilot studies (seee<br />

8.1.5)<br />

already pointedd<br />

out a specific s<strong>la</strong>ack<br />

period where GPs have a meann<br />

of less<br />

than one visit. TThis<br />

study confirmms<br />

these findings. GPs have calls ttill<br />

11PM<br />

- midnight: a s<strong>la</strong>ck<br />

period followws<br />

till 7 AM wher re the number off<br />

calls is<br />

around 1 to 2 pper<br />

100 000 inhabbitants.<br />

Alternative e <strong>solutions</strong> for deeep<br />

night<br />

periods should target this time slot<br />

specifically.<br />

Key Points – DData<br />

analysis<br />

• Possible pprediction<br />

of the workload period ds of GPs duringg<br />

after-<br />

hours in teerms<br />

of number of contacts:<br />

o Peak hhours<br />

from 8AM to 11AM,<br />

o decreaase<br />

betwe<strong>en</strong> 6PMM<br />

and 7PM,<br />

o s<strong>la</strong>ck period: from 11PPM<br />

until 7AM<br />

• Possible ddetermination<br />

of the “dark” night t period whereass<br />

the<br />

activity is really low: from 11PM-midnight to 7:00 AM.<br />

• Non homoog<strong>en</strong>eity<br />

of the use<br />

of billing codes<br />

for the after-hhours<br />

duty betwee<strong>en</strong><br />

6PM and 9PM,<br />

• Big differe<strong>en</strong>ces<br />

in the nummber<br />

of hours and d number of nighhts<br />

under afteer-hours<br />

on call bbetwe<strong>en</strong><br />

GPs of differ<strong>en</strong>t d types oof<br />

area,<br />

median for<br />

the year 2009 oof:<br />

Affter-Hours<br />

Primaary<br />

Care<br />

o 630h/GP and 38 nights/GGP<br />

in rural area,<br />

o 326h/GP and 20 nights/GGP<br />

in semi-rural aarea,<br />

o 224h/GP and 14 nights/GGP<br />

in urban area. .<br />

55.<br />

IDEAS FROM ABBROAD:<br />

LITTERATURE<br />

ANALYYSIS<br />

55.1.<br />

Scope<br />

HHealth<br />

policy makkers<br />

are concerneed<br />

about the acce<br />

aand<br />

effici<strong>en</strong>cy of aafter-hours<br />

care aas<br />

a measure of th<br />

ccare<br />

system. In paarticu<strong>la</strong>r,<br />

the overuse<br />

of emerg<strong>en</strong>cy<br />

mminor<br />

ailm<strong>en</strong>ts leaads<br />

to an ‘inapprropriate<br />

use’ inclu<br />

8, 25-2<br />

ppersonnel,<br />

infrastrructure<br />

and financcial<br />

resources<br />

In<br />

many countriess<br />

the organization of after-hours ca<br />

SSince<br />

the 1990s, , policy makers and physicians<br />

ppati<strong>en</strong>t<br />

with minoor<br />

ailm<strong>en</strong>ts to pprimary<br />

care<br />

sshifting<br />

more andd<br />

more towards<br />

ssuch<br />

as those in thhe<br />

United Kingdo<br />

In<br />

most countriess<br />

differ<strong>en</strong>t organ<br />

ccoexist,<br />

varying froom<br />

three to nine m<br />

TThis<br />

chapter summarises<br />

the litera<br />

ccare<br />

in Western European coun<br />

oorganization<br />

of caare<br />

during after-ho<br />

MMESH<br />

thesaurus as “Care which<br />

ccare<br />

services by clinicians … pr<br />

ccommunity”.<br />

The specific organiz<br />

eemerg<strong>en</strong>cies<br />

is thee<br />

topic of a specif<br />

TThe<br />

SPICE acronyym<br />

has be<strong>en</strong> used<br />

• Setting : Westtern<br />

European co<br />

• Perspective : g<strong>en</strong>eral popu<strong>la</strong>tio<br />

• Interv<strong>en</strong>tion: AAfter-hours<br />

care m<br />

– evaluation);<br />

• Comparison : existing models;<br />

30 . W<br />

<strong>la</strong>rge-scale prima<br />

m (UK), D<strong>en</strong>mark<br />

nizational models<br />

models 29 essibility, quality, ssafety<br />

he quality of the hhealth<br />

y departm<strong>en</strong>ts (EDD)<br />

for<br />

uding ineffici<strong>en</strong>t uuse<br />

of<br />

28<br />

(see also 8.1.1) ).<br />

are changed rec<strong>en</strong>ntly<br />

have tried to re<br />

Western countries<br />

ary-care organiza<br />

k, and the Netherl<br />

s for after-hours<br />

.<br />

ature on the orgaanization<br />

of after-<br />

ntries. The anallysis<br />

focuses on<br />

ours in primary care<br />

i.e. defined b<br />

provides integrated,<br />

accessible h<br />

racticing in the ccontext<br />

of family<br />

zation set up too<br />

answer to me<br />

fic work by the Minnistry<br />

of Public He<br />

d to delineate the scope of the sear<br />

ountries;<br />

on in ambu<strong>la</strong>tory ccare<br />

- family prac<br />

models - triage proocedures<br />

(organiz<br />

29 .<br />

direct<br />

s are<br />

ations<br />

ands.<br />

care<br />

hours<br />

n the<br />

by the<br />

health<br />

y and<br />

edical<br />

ealth.<br />

rch:<br />

ctice;<br />

zation<br />

35

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