Norstar Version - IP Office Info

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3.7 Auto Attendant Setup This menu is accessed from the System 41 page by selecting Administer Auto Attendant. This menu is accessed from the Admin Tasks 42 list by selecting Auto Attendant Setup. Items marked with a icon can be programmed from a phone extension. This menu is used to configure the auto attendant facilities provided by the phone system. For Release 6.1+, up to 9 auto attendants are supported. The Auto Attendant field drop down list is used to select which auto attendant is being configured. Norstar Version 7.0 Manager Page 108 IP Office Essential Edition - Issue 03a (21 February 2011)
Configuration Settings: Auto Attendant Setup When Do Calls Go to an Auto Attendant? The IP Office Essential Edition - Norstar Version voicemail supports the configuration of up to 9 auto attendant services to answer and redirect calls. If an auto attendant has been configured, it can be used to answer calls as follows: · Immediate Auto Attendant Service One of the auto attendants can be specified as the Coverage Destination for a particular line. The call is presented immediately to that auto attendant. · Delayed/Optional Auto Attendant Service The VMS Schedule setting of each line can be used to set whether unanswered calls should go to a selected auto attendant. The settings can be enabled for day service, night service 19 , both or never (the default). The delay used before going to the auto attendant is set by the line's VMS Delay - Day and VMS Delay - Night settings as appropriate. Greeting Times The auto attendant can provide different greetings at different times of the day. The greeting is always followed by the separate menu options greeting. These fields are used to set the time periods during which each greetings is used. If the time periods overlap, the greeting used is the first one that is valid for the time period in the order morning, afternoon or evening. For call outside a configured time period or when the system is set to night service, the out of office hours greeting is used. · Morning: Default = 08:00 to 11:59 Set the operation times for the morning greetings. · Afternoon: Default = 12:00 to 17:59 Set the operation times for the afternoon greetings. · Evening: Default = 18:00 to 21:00 Set the operation times for the evening greetings. Norstar Version 7.0 Manager Page 109 IP Office Essential Edition - Issue 03a (21 February 2011)
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IP Office Essential Edition Norstar
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Contents 1. Telephony Features 1.1
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Chapter 1. Telephony Features Norst
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· Analogue Trunk Card: ATM 4 UNI T
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1.1 What's New in Release 7.0 The f
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· No Restrictions The user can mak
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Coverage Destination Summary Covera
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1.3 Dial Plan Extension Numbering I
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1.4 Date and Time Setting By defaul
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1.7 Phantom Extensions For Release
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1.11 Phone Based Administration Man
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Category Setting Access Type Remote
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2. The Manager Application IP Offic
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IP Office Essential Edition - Norst
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Installing the IP Office Admin Appl
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d. If no system is found or an inva
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Changing the Initial Discovery Sett
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Norstar Version 7.0 Manager Page 36
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2.6 Saving a Configuration to a PC
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2.9 Advanced View This view is used
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2.11 The Admin Tasks List The Admin
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7. In the Select Extension and Daug
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3. Configuration Settings This sect
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System Parameters This section is u
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3.2.1 List Management This menu is
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3.2.1.2 Disallowed Lists This menu
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3.2.1.4 Account Code Entries This m
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Speed Dials Configured · Filter Th
Page 58 and 59: Licenses Licenses are required for
Page 60 and 61: Configure User List This list shows
Page 62 and 63: User Buttons · User This drop down
Page 64 and 65: Making Calls · Auto Dial - Outside
Page 66 and 67: 3.3.1.2 System Programming Features
Page 68 and 69: 3.3.2 User - Advanced Settings This
Page 70 and 71: Voicemail Settings The Automatic VM
Page 72 and 73: 3.3.3 DND Exception List This menu
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Page 76 and 77: 3.5 Trunks This menu is accessed fr
Page 78 and 79: Analog Trunk Setup · Appearance ID
Page 80 and 81: · Await Dial Tone: Default = 3000m
Page 82 and 83: 3.5.2 BRI Trunk This menu is access
Page 84 and 85: DID Mapping Table This table is use
Page 86 and 87: 3.5.3 PRI Trunks PRI trunks can be
Page 88 and 89: · Advanced Setup This option is no
Page 90 and 91: DID Mapping Table This table is use
Page 92 and 93: SIP Trunk Setup · Descriptive Name
Page 94 and 95: Call by Call Table These settings a
Page 96 and 97: VOIP Parameters · Compression Mode
Page 98 and 99: 3.5.4.2 SIP Templates IP Office Man
Page 100 and 101: 3.5.5.1 ARS Selectors This menu can
Page 102 and 103: 3.5.5.2 Dial Numbers This menu cann
Page 104 and 105: 3.6.1 Door Phone This menu is acces
Page 106 and 107: 3.6.3 SMDR This menu is accessed fr
Page 110 and 111: Configure Profiles These are the ge
Page 112 and 113: Setup Auto Attendant Actions This t
Page 114 and 115: 3.8 Advanced Parameters This menu c
Page 116 and 117: STUN Settings for Network These set
Page 118 and 119: SMTP Server Configuration Email can
Page 120 and 121: 4. Button Programming Most Avaya ph
Page 122 and 123: Function Description LED Loudspeake
Page 124 and 125: 4.3 Absent Message A button set to
Page 126 and 127: · This function is only supported
Page 128 and 129: 4.21 Idle Line Pickup A button set
Page 130 and 131: · On BST phones, press FEATURE and
Page 133 and 134: Chapter 5. Manager Menu Commands No
Page 135 and 136: 5.1 File Menu 5.1.1 Open Configurat
Page 137 and 138: 5.1.5.2 Directories This tab is acc
Page 139 and 140: 5.1.5.4 Visual Preferences This tab
Page 141 and 142: · Low Any certificate sent by IP O
Page 143 and 144: 5.1.6 Offline 5.1.6.1 Create New Co
Page 145 and 146: 5.1.7.3 System Shutdown Manager Men
Page 147 and 148: Manager Menu Commands: File Menu Se
Page 149 and 150: 5.1.7.7 Embedded File Management Th
Page 151 and 152: Manager Menu Commands: File Menu 5.
Page 153 and 154: 5.2 View 5.2.1 Toolbars Manager Men
Page 155 and 156: 5.4 Embedded File Management These
Page 157 and 158: Chapter 6. Appendix: SMDR Norstar V
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6.1 SMDR Fields The SMDR output con
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Appendix: SMDR: SMDR Fields 29.Exte
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Appendix: SMDR: SMDR Examples Confe
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Appendix: SMDR: SMDR Examples … 1
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Create an offline configuration 43
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Save Configuration Received 38 Save
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Norstar Version 7.0 Manager Page 17
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Norstar Version - IP Office Info

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