Norstar Version - IP Office Info

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· Await Dial Tone: Default = 3000ms, Range = 0 to 25500ms. Sets how long the system should wait before dialing out. · Intermediate Digit Pause: Default = 500ms, Range = 0 to 2550ms. Pause between digits transmitted to the line. · Long CLI Line: Default = Off The CLI signal on some long analog lines can become degraded and is not then correctly detected. If you are sure that CLI is being provided but not detected, selecting this option may resolve the problem. · Modem Enabled: Default = Off The first analog trunk can be set to modem operation 21 (V32 with V42 error correction). This allows the trunk to answer incoming modem calls and be used for system maintenance. When on, the trunk can only be used for analog modem calls. The short code *9000* can be used to toggle this setting. For Release 6.1 and higher, the modem feature can be accessed via an auto attendant or DID/SIP URI by selecting 76 as the destination. · Trunk Type: Default = Loop Start ICLID Indicates whether the trunk receives incoming caller ID information or not. If caller ID information is not provided, select Loop Start. If caller ID information is received, select Loop Start ICLID. Mains Hum Filter · Mains Hum Filter: Default = Off. If mains hum interference on the lines is detected or suspected, this settings can be used to attempt to remove that interference. The options are Off, 50Hz or 60Hz. Voice · Echo Cancellation: Default = 16ms. Allows settings of Off, 8, 16, 32, 64 and 128 milliseconds. The echo cancellation should only be adjusted as high as required to remove echo problems. Setting it to a higher value than necessary can cause other distortions. Gains These settings should not be adjusted without guidance from the line provider. · A -> D: Default = 0dB Sets the analog to digital gain. Range -4.0dB to +3.5dB in 0.5dB steps. · D -> A: Default = 0dB Sets the digital to analog gain. Range -4.0dB to +3.5dB in 0.5dB steps. DTMF · DTMF Mark: Default = 80 (80ms), Range = 0 to 255. Interval when DTMF signal is kept active during transmission of DTMF signals. · DTMF Space: Default = 80 (80ms), Range = 0 to 255. Interval of silence between DTMF signal transmissions. VMS Settings · VMS Delay - Day: Default = 2, Range = 0 to 6 (number of rings). Set the number of rings before an unanswered call should be redirected to an auto attendant when the system is not running in night service mode and the VMS Schedule is set to Always or Days Only. · VMS Delay - Night: Default = 2, Range = 0 to 6 (number of rings). Sets the number of rings before an unanswered call should be redirected to an auto attendant when the system is running in night service mode and the VMS Schedule is set to Always or Night Only. · VMS Schedule: Default = Never. This option determines when the VMS Delay settings above should be used and unanswered calls redirected to an auto attendant. The options are: · Always Redirect calls when the system is in both day and night service 19 modes. · Day Only Redirect calls only when the system is not in night service. · Night Only Redirect calls only when the system is in night service. · Never Do not redirect calls. · VMS Auto Attendant: Default = Auto Attendant 1. Software Level = 6.1+. This field allows selection of which auto attendant is used by this line. Norstar Version 7.0 Manager Page 80 IP Office Essential Edition - Issue 03a (21 February 2011)
3.5.1.2 Analog Trunk Templates Configuration Settings: Trunks IP Office Manager can be used to import trunk settings from a template. If you have multiple system using the same provider, this may simplify configuration and maintenance of the systems. · This functionality is not enabled by default. It is controlled by the Enable Template Options setting in the Manager application preferences 139 . · Trunk templates are used by different types of IP Office system. Those template settings not supported by an IP Office Essential Edition - Norstar Version system are ignored. Enabling Template Support By default, template support is not enabled. To enable template support: 1. Select File | Preferences. 2. Select the Visual Preferences tab. 3. Select the Enable Template Options checkbox. 4. Click OK. Importing Templates Templates must be placed in the correct Manager \Templates sub-folder. This can be done using the following command: 1. Select Tools | Import Templates in Manager. 2. Browse to the current folder containing the templates that you want to import and select that folder. 3. Click OK. 4. Any template files in the folder will be copied to the correct Manager sub-folder. Copying a Trunk Template 1. Select Update Trunk Configurations or in Admin Tasks, select Trunks. 2. Click on the button at the left hand of an analog trunk to select it. Then right click and select Copy Settings from Template. 3. Use the menu to select the template required. 4. Select the trunks to which you want the template applied. 5. Click Copy Settings. Norstar Version 7.0 Manager Page 81 IP Office Essential Edition - Issue 03a (21 February 2011)
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IP Office Essential Edition Norstar
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Contents 1. Telephony Features 1.1
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Chapter 1. Telephony Features Norst
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· Analogue Trunk Card: ATM 4 UNI T
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1.1 What's New in Release 7.0 The f
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· No Restrictions The user can mak
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Coverage Destination Summary Covera
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1.3 Dial Plan Extension Numbering I
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1.4 Date and Time Setting By defaul
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1.7 Phantom Extensions For Release
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1.11 Phone Based Administration Man
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Category Setting Access Type Remote
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2. The Manager Application IP Offic
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IP Office Essential Edition - Norst
Page 30 and 31: Installing the IP Office Admin Appl
Page 32 and 33: d. If no system is found or an inva
Page 34 and 35: Changing the Initial Discovery Sett
Page 36 and 37: Norstar Version 7.0 Manager Page 36
Page 38 and 39: 2.6 Saving a Configuration to a PC
Page 40 and 41: 2.9 Advanced View This view is used
Page 42 and 43: 2.11 The Admin Tasks List The Admin
Page 44 and 45: 7. In the Select Extension and Daug
Page 46 and 47: 3. Configuration Settings This sect
Page 48 and 49: System Parameters This section is u
Page 50 and 51: 3.2.1 List Management This menu is
Page 52 and 53: 3.2.1.2 Disallowed Lists This menu
Page 54 and 55: 3.2.1.4 Account Code Entries This m
Page 56 and 57: Speed Dials Configured · Filter Th
Page 58 and 59: Licenses Licenses are required for
Page 60 and 61: Configure User List This list shows
Page 62 and 63: User Buttons · User This drop down
Page 64 and 65: Making Calls · Auto Dial - Outside
Page 66 and 67: 3.3.1.2 System Programming Features
Page 68 and 69: 3.3.2 User - Advanced Settings This
Page 70 and 71: Voicemail Settings The Automatic VM
Page 72 and 73: 3.3.3 DND Exception List This menu
Page 74 and 75: Norstar Version 7.0 Manager Page 74
Page 76 and 77: 3.5 Trunks This menu is accessed fr
Page 78 and 79: Analog Trunk Setup · Appearance ID
Page 82 and 83: 3.5.2 BRI Trunk This menu is access
Page 84 and 85: DID Mapping Table This table is use
Page 86 and 87: 3.5.3 PRI Trunks PRI trunks can be
Page 88 and 89: · Advanced Setup This option is no
Page 90 and 91: DID Mapping Table This table is use
Page 92 and 93: SIP Trunk Setup · Descriptive Name
Page 94 and 95: Call by Call Table These settings a
Page 96 and 97: VOIP Parameters · Compression Mode
Page 98 and 99: 3.5.4.2 SIP Templates IP Office Man
Page 100 and 101: 3.5.5.1 ARS Selectors This menu can
Page 102 and 103: 3.5.5.2 Dial Numbers This menu cann
Page 104 and 105: 3.6.1 Door Phone This menu is acces
Page 106 and 107: 3.6.3 SMDR This menu is accessed fr
Page 108 and 109: 3.7 Auto Attendant Setup This menu
Page 110 and 111: Configure Profiles These are the ge
Page 112 and 113: Setup Auto Attendant Actions This t
Page 114 and 115: 3.8 Advanced Parameters This menu c
Page 116 and 117: STUN Settings for Network These set
Page 118 and 119: SMTP Server Configuration Email can
Page 120 and 121: 4. Button Programming Most Avaya ph
Page 122 and 123: Function Description LED Loudspeake
Page 124 and 125: 4.3 Absent Message A button set to
Page 126 and 127: · This function is only supported
Page 128 and 129: 4.21 Idle Line Pickup A button set
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· On BST phones, press FEATURE and
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Chapter 5. Manager Menu Commands No
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5.1 File Menu 5.1.1 Open Configurat
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5.1.5.2 Directories This tab is acc
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5.1.5.4 Visual Preferences This tab
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· Low Any certificate sent by IP O
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5.1.6 Offline 5.1.6.1 Create New Co
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5.1.7.3 System Shutdown Manager Men
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Manager Menu Commands: File Menu Se
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5.1.7.7 Embedded File Management Th
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Manager Menu Commands: File Menu 5.
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5.2 View 5.2.1 Toolbars Manager Men
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5.4 Embedded File Management These
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Chapter 6. Appendix: SMDR Norstar V
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6.1 SMDR Fields The SMDR output con
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Appendix: SMDR: SMDR Fields 29.Exte
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Appendix: SMDR: SMDR Examples Confe
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Appendix: SMDR: SMDR Examples … 1
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Create an offline configuration 43
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Save Configuration Received 38 Save
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Norstar Version 7.0 Manager Page 17
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