Norstar Version - IP Office Info

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Type Party Device Party Name Line T Line . Other V U . Unknown/Tone V8000 U1 0.0 13.Party1Name The name of the device – for an extension or agent, this is the user name. 14.Party2Device The other party for the SMDR record of this call segment. See Party1Device above. 15.Party2Name The other party for the SMDR record of this call segment. See Party1Name above. 16.Hold Time The amount of time in seconds the call has been held during this call segment. 17.Park Time The amount of time in seconds the call has been parked during this call segment. 18.AuthValid This field is used for authorization codes. This field shows 1 for valid authorization or 0 for invalid authorization. 19.AuthCode This field shows either the authorization code used or n/a if no authorization code was used. 20.User Charged This and the following fields are used for ISDN Advice of Charge (AoC). The user to which the call charge has been assigned. This is not necessarily the user involved in the call. 21.Call Charge The total call charge calculated using the line cost per unit and user markup. 22.Currency The currency. This is a system wide setting set in the IP Office configuration. 23.Amount at Last User Change The current AoC amount at user change. 24.Call Units The total call units. 25.Units at Last User Change The current AoC units at user change. 26.Cost per Unit This value is set in the IP Office configuration against each line on which Advice of Charge signaling is set. The values are 1/10,000th of a currency unit. For example if the call cost per unit is £1.07, a value of 10700 should be set on the line. 27.Mark Up Indicates the mark up value set in the IP Office configuration for the user to which the call is being charged. The field is in units of 1/100th, for example an entry of 100 is a markup factor of 1. 28.External Targeting Cause This field indicates who or what caused the external call and a reason code. For example U FU indicates that the external call was caused by the Forward Unconditional setting of a User. Targeted by Reason Code HG Hunt Group. fb Forward on Busy. U User. fu Forward unconditional. LINE Line. fnr Forward on No Response. AA Auto Attendant. fdnd Forward on DND. ICR Incoming Call Route. CfP Conference proposal (consultation) call. RAS Remote Access Service. Cfd Conferenced. ? Other. MT Mobile Twinning. TW Teleworker (Phone Manager Telecommuter mode). XfP Transfer proposal (consultation) call. Xfd Transferred call. Norstar Version 7.0 Manager Page 160 IP Office Essential Edition - Issue 03a (21 February 2011)
Appendix: SMDR: SMDR Fields 29.External Targeter Id The associated name of the targeter indicated in the External Targeting Cause field. For hunt groups and users this will be their name in the IP Office configuration. For an Incoming Call Route this will be the Tag if set, otherwise ICR. 30.External Targeted Number This field is used for forwarded, Incoming Call Route targeted and mobile twin calls to an external line. It shows the external number called by the IP Office as a result of the off switch targeting where as other called fields give the original number dialed. Norstar Version 7.0 Manager Page 161 IP Office Essential Edition - Issue 03a (21 February 2011)
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IP Office Essential Edition Norstar
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Contents 1. Telephony Features 1.1
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Chapter 1. Telephony Features Norst
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· Analogue Trunk Card: ATM 4 UNI T
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1.1 What's New in Release 7.0 The f
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· No Restrictions The user can mak
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Coverage Destination Summary Covera
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1.3 Dial Plan Extension Numbering I
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1.4 Date and Time Setting By defaul
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1.7 Phantom Extensions For Release
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1.11 Phone Based Administration Man
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Category Setting Access Type Remote
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2. The Manager Application IP Offic
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IP Office Essential Edition - Norst
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Installing the IP Office Admin Appl
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d. If no system is found or an inva
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Changing the Initial Discovery Sett
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Norstar Version 7.0 Manager Page 36
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2.6 Saving a Configuration to a PC
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2.9 Advanced View This view is used
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2.11 The Admin Tasks List The Admin
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7. In the Select Extension and Daug
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3. Configuration Settings This sect
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System Parameters This section is u
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3.2.1 List Management This menu is
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3.2.1.2 Disallowed Lists This menu
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3.2.1.4 Account Code Entries This m
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Speed Dials Configured · Filter Th
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Licenses Licenses are required for
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Configure User List This list shows
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User Buttons · User This drop down
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Making Calls · Auto Dial - Outside
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3.3.1.2 System Programming Features
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3.3.2 User - Advanced Settings This
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Voicemail Settings The Automatic VM
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3.3.3 DND Exception List This menu
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Norstar Version 7.0 Manager Page 74
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3.5 Trunks This menu is accessed fr
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Analog Trunk Setup · Appearance ID
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· Await Dial Tone: Default = 3000m
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3.5.2 BRI Trunk This menu is access
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DID Mapping Table This table is use
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3.5.3 PRI Trunks PRI trunks can be
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· Advanced Setup This option is no
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DID Mapping Table This table is use
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SIP Trunk Setup · Descriptive Name
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Call by Call Table These settings a
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VOIP Parameters · Compression Mode
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3.5.4.2 SIP Templates IP Office Man
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3.5.5.1 ARS Selectors This menu can
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3.5.5.2 Dial Numbers This menu cann
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3.6.1 Door Phone This menu is acces
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3.6.3 SMDR This menu is accessed fr
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3.7 Auto Attendant Setup This menu
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Page 112 and 113: Setup Auto Attendant Actions This t
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Page 116 and 117: STUN Settings for Network These set
Page 118 and 119: SMTP Server Configuration Email can
Page 120 and 121: 4. Button Programming Most Avaya ph
Page 122 and 123: Function Description LED Loudspeake
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Page 128 and 129: 4.21 Idle Line Pickup A button set
Page 130 and 131: · On BST phones, press FEATURE and
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Page 135 and 136: 5.1 File Menu 5.1.1 Open Configurat
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Page 139 and 140: 5.1.5.4 Visual Preferences This tab
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Page 151 and 152: Manager Menu Commands: File Menu 5.
Page 153 and 154: 5.2 View 5.2.1 Toolbars Manager Men
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Page 157 and 158: Chapter 6. Appendix: SMDR Norstar V
Page 159: 6.1 SMDR Fields The SMDR output con
Page 163 and 164: Appendix: SMDR: SMDR Examples Confe
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Page 168 and 169: Create an offline configuration 43
Page 170 and 171: Save Configuration Received 38 Save
Page 173 and 174: Norstar Version 7.0 Manager Page 17
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Norstar Version - IP Office Info

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