Norstar Version - IP Office Info
Norstar Version - IP Office Info
Norstar Version - IP Office Info
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
3.3.3 DND Exception List<br />
This menu cannot be accessed from the System 41 page.<br />
This menu is accessed from the Admin Tasks 42 list by selecting User Setup | Advanced Settings.<br />
Items marked with a<br />
icon can be programmed from a phone extension.<br />
For Release 7.0, <strong>IP</strong> <strong>Office</strong> Manager can be used to see and edit users' do not disturb settings. Users themselves can switch<br />
do not disturb on/off using a programmed key 63 on their phone or an option in their phone's menus.<br />
Do not disturb prevents the user from receiving hunt group and page calls. Direct callers hear busy tone or are diverted to<br />
voicemail if available. It overrides any call forwarding, follow me and call coverage settings. A set of exception numbers<br />
can be added to list numbers from which the user still wants to be able to receive calls when they have do not disturb<br />
enabled.<br />
· Select User<br />
Select the user whose current do not disturb settings are displayed.<br />
· Do Not Disturb: Default = Off<br />
When checked the user's extension is considered busy, except for calls coming from sources listed in their Do Not<br />
Disturb Exception List. When a user has do not disturb in use, their normal extension will give alternate dial tone<br />
when off hook. Users with DND on are indicated as 'busy' on any BLF indicators set to that user.<br />
· Do Not Disturb Exception List: Default = Blank<br />
This is the list of telephone numbers that are still allowed when the user has do not disturb enabled. For example<br />
this could be an assistant or an expected phone call. Internal extension numbers or external telephone numbers<br />
can be entered. If you wish to add a range of numbers, you can either enter each number separately or make use<br />
of the wildcards N (single digit) and X (multiple digits)in the number. For example, to allow all numbers from<br />
7325551000 to 7325551099, the DND Exception number can be entered as either 73255510XX or 73255510N.<br />
Note that this list is only applied to direct calls to the user.<br />
· Calls to a hunt group of which the user is a member do not use the Do Not Disturb Exceptions list.<br />
<strong>Norstar</strong> <strong>Version</strong> 7.0 Manager Page 72<br />
<strong>IP</strong> <strong>Office</strong> Essential Edition<br />
- Issue 03a (21 February 2011)