Norstar Version - IP Office Info

Configuration Settings: Advanced Parameters
Advanced System Settings
· Enable Network Time Synchronization: Default = On.
When selected, the system will use the time included in the ICLID on incoming calls as its system time. Note that
this feature uses the first analog trunk on the card installed in slot 1 of the system control unit.
· Hold Reminder Time: Default = 60 seconds, Range = 0 (Off) to 180 seconds.
This setting controls how long calls remain on hold before recalling to the user who held the call. Note that the
recall only occurs if the user has no other connected call. Recalled calls will continue ringing and do not follow
forwards or go to voicemail.
· Transfer Return Ring: Default = 4 (20 seconds), Range 1 to 180 seconds.
Sets the delay after which any call transferred by a user that remains unanswered, should return to the user. A
return call will continue ringing and does not follow any forwards or go to voicemail. Transfer return will occur if the
user has an available call appearance button. Transfer return is not applied if the transfer is to a hunt group.
· Outside Conference Denial: Default = Allowed.
When set to the Allowed, more than one outside line can be added to a conference. When set to the Disallowed,
a second outside line can not be added to a conference. This feature does not change based on the type of outside
line. The intent of this feature is to minimize toll fraud. For example, if set to disallowed, this would prevent
someone from accepting an outside call at an extension, conferencing in another outside party, and then walking
away allowing the two parties to converse.
· Ring on Transfer: Default = Active.
If selected, callers being transferred hear ringing during the transfer process. If not selected, the caller will hear
music on hold.
· Recall Timer Duration: Default = 500, Range = 25 to 800 milliseconds.
This is the flash pulse width used for analog trunks.
· Toll Call Prefix: Default = 0 or 1 Required Before Area Code.
Allows selection between 0 or 1 Required Before Area Code or Area Code and Number Only.
Norstar Version 7.0 Manager Page 115
IP Office Essential Edition
- Issue 03a (21 February 2011)