Norstar Version - IP Office Info

Voicemail Settings
The Automatic VMS Cover and VMS Cover Ring settings above control whether and when voicemail is used to answer calls.
The settings below control other aspects of voicemail operation for the user.
· Voicemail Code: Default = Blank, Range = Blank or 1 to 15 digits.
This code is used to control access to the mailbox to collect messages. The mailbox user can change the code after
they enter the mailbox by dialing *04.
· Voicemail Email: Default = Blank.
When the user has a new message they can be emailed with an alert or a copy of the message, see Voicemail
Email Mode below. Use this field to enter their email address in the format name@domain. This option requires
the system to have been configured with SMTP server settings 114 .
· DTMF Breakout
These numbers are used to allow caller's to select to be transferred to another extension instead of leaving a
message.
· Reception / Breakout (DTMF *0): Default = Blank.
Sets the number to which a caller is transferred if they press *0 while listening to the mailbox greeting.
· Breakout (DTMF *2): Default = Blank.
Sets the number to which a caller is transferred if they press *2 while listening to the mailbox greeting.
· Breakout (DTMF *3): Default = Blank.
Sets the number to which a caller is transferred if they press *3 while listening to the mailbox greeting.
· Voicemail Email Mode: Default = Off.
This setting is used if an email address for the user has been set above and the system is configured with SMTP
server settings 114 . It sets whether the user receives an email when they have a new voicemail message and the
type of email
· Off
Switches off the use of email for new message alerts.
· Copy
Send an email to the user's email address with the voicemail message attached. The method leaves the
message in the user's voicemail mailbox.
· Forward
Send an email to the user's email address with the voicemail message attached. This method deletes the
message from the user's voicemail mailbox
· Alert
Send an email alert about the new message but do not attach the message to the email.
Equipment Type
· Loudspeaker Paging
Select this option for an extension connected to a paging amplifier. Only one such extension is supported on the
system.
· Door Phone 1 / Door Phone 2
Select this option for an extension connected to a door phone. The phone system can support two such devices.
The setting is linked to the Assign Extension setting on the Door Phone 1 104 and Door Phone 2 104 menus
which set which users are alerted when the door phone goes off hook.
· Fax Machine
Select this option for an extension connected to a fax machine.
· Standard
Select this option for a standard telephone extension.
· Phantom
This option is automatically selected for users who do not have a matching physical extension. Phantom users
can still be used for a range of functions such as voicemail. The setting cannot be changed.
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Norstar Version 7.0 Manager Page 70
IP Office Essential Edition
- Issue 03a (21 February 2011)