Norstar Version - IP Office Info

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4. Button Programming Most Avaya phones have buttons to which functions can be assigned. For some phones, additional buttons can also be added by attaching a button module to the phone. Normally buttons are numbered from 01, from left to right, starting from the bottom row up. However for 1400 and 9500 series phones, this changes if the System Mode 48 is set to PBX System in which case buttons are numbered from 01 from left to right, starting from the top row downwards. Default Buttons The default button assignment depends on whether the system is a Key System or PBX System. · PBX System · 01-03 (ETR 01-02): Call Appearance Buttons The first three buttons (two only on ETR phones) are used call appearance buttons for making and answering calls. They can be used for both internal and external calls. This function is automatically assigned to the buttons by the system and cannot be overridden by the system administrator or extension user. · Other Buttons Any additional buttons can be used for the functions listed in Button Programming Functions 121 . These buttons can be programmed by the system administrator and, for some functions, the extension user. · Key System · 01-02: Intercom Buttons The first two buttons are used as Intercom 1 and Intercom 2 buttons for internal calls. This function is automatically assigned to the buttons by the system and cannot be overridden by the system administrator or extension user. · 03-07: Line Buttons Buttons 03 and upwards up to the number of lines assigned to the extension are used as line appearance buttons for external calls. These can only be programmed by a system administrator using the Number of Lines 47 and Line Assignment 67 functions. They cannot be overridden by the extension user. · Other Buttons Any additional buttons can be used for the functions listed in Button Programming Functions 121 . These buttons can be programmed by the system administrator and, for some functions, the extension user. Norstar Version 7.0 Manager Page 120 IP Office Essential Edition - Issue 03a (21 February 2011)
4.1 Button Programming Functions Button Programming: Function Description LED Absent Message 124 Account Code Entry 124 Active Line Pickup 124 Auto Dial - Intercom 124 A button set to this function allows the user to set or clear an absent message for display on their phone. When set, the absent message is also displayed on other extensions when they call the user. A button set to this function allows the user to enter an account code prior to making a call or during a call. A button set to this function allows the user to answer a call on a particular line. It can be used if the call is ringing, held or already answered by another extension. A button set to this function allows the user to make a call to another specified extension. The button lamp will also indicate when that other extension is in use. Yes Yes – – Auto Dial - Other 124 A button set to this function allows the user to make a call using a number stored by the button. The number can be an internal number, an external number, an account code or any other number. The button can then be used when a number of that type needs to be dialed. – Call Coverage 124 Caller ID Log 126 Call Forwarding 125 A button set to this function allows the user to switch call coverage for their extension on or off. The button settings include the extension number of the extension providing coverage. When on, calls to the user that ring unanswered for the user's number of coverage rings then also start ringing at the call coverage extensions. A button set to this function allows the user to view the phone system's call log of all caller IDs of calls received by the system. To use the button the user must be one of the three extensions configured for call ID logging. A button set to this function allows the user to redirect all their calls to another number. Extensions with Remote Call Forwarding enabled can also forward calls externally by specifying a personal speed dial as the destination. – Yes – Call Pickup 125 A button set to this function allows the user to pickup a call alerting at a specified – extension. Separate buttons can be created for each extension for which call pickup is required. Caller ID Inspect 125 Caller ID Name Display 126 Calling Group 126 A button set to this function allows the user to see the caller ID of a call on another line without interrupting the current call to which they are connected. A button set to this function allows the user to swap the display of caller ID name and number information on their extension. A button set to this function allows the user to call or page the calling group represented by the button. Yes Yes – Conference Drop 126 A button set to this function allows the user to drop a call from a conference. – Contact Closure 1 126 Contact Closure 2 127 Do Not Disturb 127 Hot Dial 127 Hunt Group 127 Idle Line Pickup 128 Last Number Redial 128 A button set to this function allows the user to operate the system's contact closure 1 connection. The user must be a member of the contact closure group. A button set to this function allows the user to operate the system's contact closure 2 connection. The user must be a member of the contact closure group. A button set to this function allows the user to set the extension's do not disturb on or off. A button set to this function allows the user to dial a number without first going off hook or pressing the SPEAKER button. Automatic line selection is used to select a line. A button set to this function allows the user to call or page the hunt group represented by the button. A button set to this function allows the user to seize a line if that line is idle. This allows the user to access line for which they do not have a line appearance button on their extension. A button set to this function allows the user to redial the last external number dialed. – – Yes Yes – – – Norstar Version 7.0 Manager Page 121 IP Office Essential Edition - Issue 03a (21 February 2011)
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IP Office Essential Edition Norstar
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Contents 1. Telephony Features 1.1
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Chapter 1. Telephony Features Norst
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· Analogue Trunk Card: ATM 4 UNI T
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1.1 What's New in Release 7.0 The f
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· No Restrictions The user can mak
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Coverage Destination Summary Covera
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1.3 Dial Plan Extension Numbering I
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1.4 Date and Time Setting By defaul
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1.7 Phantom Extensions For Release
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1.11 Phone Based Administration Man
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Category Setting Access Type Remote
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2. The Manager Application IP Offic
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IP Office Essential Edition - Norst
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Installing the IP Office Admin Appl
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d. If no system is found or an inva
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Changing the Initial Discovery Sett
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2.6 Saving a Configuration to a PC
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2.9 Advanced View This view is used
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2.11 The Admin Tasks List The Admin
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7. In the Select Extension and Daug
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3. Configuration Settings This sect
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System Parameters This section is u
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3.2.1 List Management This menu is
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3.2.1.2 Disallowed Lists This menu
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3.2.1.4 Account Code Entries This m
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Speed Dials Configured · Filter Th
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Licenses Licenses are required for
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Configure User List This list shows
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User Buttons · User This drop down
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Making Calls · Auto Dial - Outside
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3.3.1.2 System Programming Features
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3.3.2 User - Advanced Settings This
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Page 72 and 73: 3.3.3 DND Exception List This menu
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Page 76 and 77: 3.5 Trunks This menu is accessed fr
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Page 80 and 81: · Await Dial Tone: Default = 3000m
Page 82 and 83: 3.5.2 BRI Trunk This menu is access
Page 84 and 85: DID Mapping Table This table is use
Page 86 and 87: 3.5.3 PRI Trunks PRI trunks can be
Page 88 and 89: · Advanced Setup This option is no
Page 90 and 91: DID Mapping Table This table is use
Page 92 and 93: SIP Trunk Setup · Descriptive Name
Page 94 and 95: Call by Call Table These settings a
Page 96 and 97: VOIP Parameters · Compression Mode
Page 98 and 99: 3.5.4.2 SIP Templates IP Office Man
Page 100 and 101: 3.5.5.1 ARS Selectors This menu can
Page 102 and 103: 3.5.5.2 Dial Numbers This menu cann
Page 104 and 105: 3.6.1 Door Phone This menu is acces
Page 106 and 107: 3.6.3 SMDR This menu is accessed fr
Page 108 and 109: 3.7 Auto Attendant Setup This menu
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Page 112 and 113: Setup Auto Attendant Actions This t
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Page 116 and 117: STUN Settings for Network These set
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Page 122 and 123: Function Description LED Loudspeake
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Page 126 and 127: · This function is only supported
Page 128 and 129: 4.21 Idle Line Pickup A button set
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Page 135 and 136: 5.1 File Menu 5.1.1 Open Configurat
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Page 159 and 160: 6.1 SMDR Fields The SMDR output con
Page 161 and 162: Appendix: SMDR: SMDR Fields 29.Exte
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Save Configuration Received 38 Save
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