Norstar Version - IP Office Info

Contents
1.
Telephony Features
1.1 What's New ..................................................................... in Release 7.0
10
1.2 Key System ..................................................................... or PBX System
11
1.2.1 Outgoing ............................................................................ Call Routing
11
1.2.2 Incoming ............................................................................ Call Routing
13
1.3 Dial Plan ..................................................................... 16
1.4 Date and Time ..................................................................... Setting
18
1.5 Voicemail Operation ..................................................................... 18
1.6 Night Service ..................................................................... 19
1.7 Phantom Extensions ..................................................................... 20
1.8 One Touch ..................................................................... Transfer
21
1.9 Modem Access ..................................................................... Support
21
1.10 SIP Trunks ..................................................................... 21
1.11 Phone Based ..................................................................... Administration
22
2.
The Manager Application
2.1 Installing Manager ..................................................................... 29
2.2 Starting Manager ..................................................................... 31
2.3 Setting the ..................................................................... Discovery Addresses
33
2.4 Known IP Office ..................................................................... Discovery
35
2.5 Saving the ..................................................................... Configuration
37
2.6 Saving a Configuration ..................................................................... to a PC File
38
2.7 Loading a PC ..................................................................... File
38
2.8 Simplified View ..................................................................... 39
2.9 Advanced View ..................................................................... 40
2.10 The System ..................................................................... Page
41
2.11 The Admin ..................................................................... Tasks List
42
2.12 Creating a ..................................................................... Configuration File
43
3.
Configuration Settings
3.1 Remote/Administrator ..................................................................... Password
46
3.2 System Settings ..................................................................... 47
3.2.1 List ............................................................................ Management
50
3.2.2 Speed ............................................................................ Dial Setup
55
3.2.3 License ............................................................................ Management
57
3.3 User Setup..................................................................... 59
3.3.1 Button ............................................................................ Programming
61
3.3.2 User ............................................................................ - Advanced Settings
68
3.3.3 DND ............................................................................ Exception List
72
3.4 Group Management ..................................................................... 73
3.5 Trunks ..................................................................... 76
3.5.1 Analog ............................................................................ Trunks
77
3.5.2 BRI ............................................................................ Trunk
82
3.5.3 PRI ............................................................................ Trunks
86
3.5.4 SIP ............................................................................ Trunk Administration
91
3.5.5 Outbound ............................................................................ Call Handling
98
3.6 Auxiliary Equipment ..................................................................... 103
3.6.1 ............................................................................ Door Phone
104
3.6.2 ............................................................................ Music on Hold
105
3.6.3 ............................................................................ SMDR
106
3.6.4 ............................................................................ Contact Closure Group
107
3.7 Auto Attendant ..................................................................... Setup
108
3.8 Advanced ..................................................................... Parameters
114
4.
Button Programming
4.1 Button Programming ..................................................................... Functions
121
Contents
4.2 Manager Buttons ..................................................................... 123
4.3 Absent Message ..................................................................... 124
4.4 Account Code ..................................................................... Entry
124
4.5 Active Line ..................................................................... Pickup
124
4.6 Auto Dial ..................................................................... - Intercom
124
4.7 Auto Dial ..................................................................... - Other
124
4.8 Call Coverage ..................................................................... 124
4.9 Call Forwarding ..................................................................... 125
4.10 Call Pickup ..................................................................... 125
4.11 Caller ID ..................................................................... Inspect
125
4.12 Caller ID ..................................................................... Log
126
4.13 Caller ID ..................................................................... Name Display
126
4.14 Calling Group ..................................................................... 126
4.15 Conference ..................................................................... Drop
126
4.16 Contact Closure ..................................................................... 1
126
4.17 Contact Closure ..................................................................... 2
127
4.18 Do Not Disturb ..................................................................... 127
4.19 Hot Dial ..................................................................... 127
4.20 Hunt Group ..................................................................... 127
4.21 Idle Line ..................................................................... Pickup
128
4.22 Last Number ..................................................................... Redial
128
4.23 Loudspeaker ..................................................................... Page
128
4.24 Message ..................................................................... Alert Notification
128
4.25 Night Service ..................................................................... 128
4.26 Pickup Group ..................................................................... 129
4.27 Privacy ..................................................................... 129
4.28 Recall ..................................................................... 129
4.29 Saved Number ..................................................................... Redial
129
4.30 Simultaneous ..................................................................... Page
129
4.31 Station Lock ..................................................................... 129
4.32 Station Unlock ..................................................................... 130
4.33 VMS Cover ..................................................................... 130
4.34 Voice Mailbox ..................................................................... Transfer
130
4.35 Wake Up ..................................................................... Service
131
5.
Manager Menu Commands
5.1 File Menu..................................................................... 135
5.1.1 ............................................................................ Open Configuration
135
5.1.2 ............................................................................ Close Configuration
135
5.1.3 ............................................................................ Save Configuration
135
5.1.4 ............................................................................ Save Configuration As
135
5.1.5 ............................................................................ Preferences
135
5.1.6 ............................................................................ Offline
143
5.1.7 ............................................................................ Advanced
144
5.1.8 ............................................................................ Exit
152
5.2 View ..................................................................... 153
5.2.1 ............................................................................ Toolbars
153
5.2.2 ............................................................................ Tool Tip
153
5.2.3 ............................................................................ Advanced View
153
5.2.4 ............................................................................ Hide Admin Tasks
153
5.2.5 ............................................................................ TFTP Log
153
5.3 Tools ..................................................................... 154
5.3.1 ............................................................................ Extension Renumber
154
5.3.2 ............................................................................ Import Templates
154
5.4 Embedded ..................................................................... File Management
155
5.4.1 ............................................................................ Open File Settings
155
5.4.2 ............................................................................ Close File Settings
155
5.4.3 ............................................................................ Refresh File Settings
155
Norstar Version 7.0 Manager Page 3
IP Office Essential Edition
- Issue 03a (21 February 2011)