Norstar Version - IP Office Info

Configuration Settings: Trunks
Channel Setup
· Channel
Channel number, cannot be edited
· Appearance
Each channel can be accessed through pressing a Line Appearance to make calls, answer calls or conference. Lamps
on the button reflect whether the channel is in use.
· VMS Delay - Day: Default = 2, Range = 0 to 6 (number of rings).
Set the number of rings before an unanswered call should be redirected to an auto attendant when the system is
not running in night service mode and the VMS Schedule is set to Always or Days Only.
· VMS Delay - Night: Default = 2, Range = 0 to 6 (number of rings).
Sets the number of rings before an unanswered call should be redirected to an auto attendant when the system is
running in night service mode and the VMS Schedule is set to Always or Night Only.
· VMS Schedule: Default = Never.
This option determines when the VMS Delay settings above should be used and unanswered calls redirected to an
auto attendant. The options are:
· Always
Redirect calls when the system is in both day and night service 19 modes.
· Day Only
Redirect calls only when the system is not in night service.
· Night Only
Redirect calls only when the system is in night service.
· Never
Do not redirect calls.
· VMS Auto Attendant: Default = Auto Attendant 1. Software Level = 6.1+.
This field allows selection of which auto attendant is used by this line.
Dial Plan
The dial plan is used to apply number translations to the digits received by the line for output to the line provider and to
indicate any special service required from the line provider, for example to withhold the call ID. The default dial plan is as
shown below.
Dialled Number Result Action
xxxxxxxxxxN N Dial Local
0N; 0N Dial Local
1N; 1N Dial Local
N; N Dial Local
911 911 Dial Local
*2xxN *2N Dial Local
*3xxN *3N Dial Local
*xxN *N Dial Local
*65 Explicitly not Anonymous
*67 Call Anonymously
Incoming Number Filter
The default incoming number filter simply converts international USA numbers received into local 10 digit numbers.
However, it is also useful for mapping PC calls (from skype, google, windows etc) into a dialable number plan. One nice
way to use this is to map PC calls into numbers in area code “555”
· Incoming Number
Used to match the incoming number received.
· Result
The replacement for the incoming number.
· Include in Dial Plan
When you select include in dial plan, the system will automatically substitute the number you dial for outgoing calls
as well.
Norstar Version 7.0 Manager Page 97
IP Office Essential Edition
- Issue 03a (21 February 2011)