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Pan-Pacific Conference XXXIV. Designing New Business Models in Developing Economies

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

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2008; Ramsay & barker, 2012; Cowen, 2013;<br />

Samnani, S<strong>in</strong>gh & Ezzedeen, 2013; Ousey,<br />

Warelow, Steve & Steve, 2014). In conclusion,<br />

focus<strong>in</strong>g on the cost implications of the<br />

phenomenon on society, it can be significant. All of<br />

the above discussed consequences have direct social<br />

and economic implications because of job losses,<br />

physical and mental health demands, deteriorated<br />

<strong>in</strong>terpersonal skills and relationships (Vega &<br />

Comer, 2005; Harthill, 2008; Matthiesen &<br />

E<strong>in</strong>arsen, 2010; Bartlett & Bartlett, 2011;Ramsay &<br />

Barker, 2012; Cowen, 2013; Samnani, S<strong>in</strong>gh &<br />

Ezzedee, 2013).<br />

LIMITATIONS OF THE META-SYNTHESIS<br />

AND SUGGESTIONS FOR FURTHER<br />

STUDIES<br />

The meta-synthesis produced an <strong>in</strong>clusive and<br />

global perspective on aggression and bully<strong>in</strong>g<br />

attributes and consequences <strong>in</strong> the workplace, but<br />

due to time constra<strong>in</strong>ts only a selection of available<br />

literature and resources were searched for evidence.<br />

Future research should <strong>in</strong>clude a wider variety of<br />

resources and also consider cont<strong>in</strong>ental and specific<br />

career fields. Although many studies on aggression<br />

and bully<strong>in</strong>g <strong>in</strong> the workplace exist, more studies on<br />

a broader and <strong>in</strong>-depth understand<strong>in</strong>g of the<br />

phenomenon may significantly contribute towards<br />

HR practices, policies and government bills.<br />

Qualitative meta-synthesis contributions may<br />

further dist<strong>in</strong>guish or <strong>in</strong>form questionnaires and<br />

models for quantitative studies.<br />

CONCLUSION<br />

The ongo<strong>in</strong>g debate and research on aggression and<br />

bully<strong>in</strong>g <strong>in</strong> the workplace encouraged this metasynthesis<br />

to discover a broader understand<strong>in</strong>g of the<br />

reality of this phenomenon and problem. The<br />

literature search yielded ample literature of which<br />

much were quantitative as well, but 10 qualitative<br />

studies were identified suitable for <strong>in</strong>clusion <strong>in</strong> this<br />

meta-synthesis. The systematic review and metasynthesis<br />

identified four key themes on specific<br />

attributes and consequences of aggression and<br />

bully<strong>in</strong>g <strong>in</strong> the workplace. Clarification of the<br />

consistency between the literatures synthesized was<br />

evaluated dur<strong>in</strong>g the meta-synthesis. Despite many<br />

scholarly and popular media reports on aggression,<br />

bully<strong>in</strong>g, violence and harassment <strong>in</strong> the workplace,<br />

it is reasonable to wonder how the contribution of<br />

all this assimilated knowledge benefit real life.<br />

While, government bills, policies and procedures,<br />

HR practices and <strong>in</strong>tervention strategies address this<br />

phenomenon, the proper change and implementation<br />

of the above mentioned has to come from with<strong>in</strong><br />

each organisation. It is time that organisations take<br />

ownership and address aggression and bully<strong>in</strong>g <strong>in</strong><br />

the workplace not just on paper but also <strong>in</strong> action.<br />

REFERENCES<br />

The full list of references is available upon request<br />

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