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Pan-Pacific Conference XXXIV. Designing New Business Models in Developing Economies

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

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organisation and the trust stakeholders place <strong>in</strong> the<br />

organisation. Middle managers play a significant<br />

role as <strong>in</strong>fluencers and it is recommended they be<br />

selected with care as they can <strong>in</strong>fluence the ethical<br />

behaviour through their value systems.<br />

It is also recommended that the programs <strong>in</strong> place to<br />

discourage unethical behaviour or decisions should<br />

be cont<strong>in</strong>ued and even <strong>in</strong>tensified to assure<br />

employees<br />

that the bus<strong>in</strong>ess leaders encourages honesty and<br />

<strong>in</strong>tegrity. Incentives <strong>in</strong> the form of sales targets do<br />

exist for managers and staff to behave <strong>in</strong> an<br />

unethical way, so managers need to be aware that<br />

they cannot drop their guard aga<strong>in</strong>st unethical<br />

behaviour. It is therefore recommended that good<br />

processes, both <strong>in</strong>ternal and external be <strong>in</strong> place so<br />

any contraventions can easily be reported. Even<br />

more important than the report<strong>in</strong>g is the action that<br />

follows. In the event ethical concerns are witnessed<br />

and reported there need to be real and visible<br />

consequences. This is essential <strong>in</strong> order to show<br />

others <strong>in</strong> the organisation that there is a zero<br />

tolerance for unethical behaviour.<br />

REFERENCES: Available from authors<br />

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