Pan-Pacific Conference XXXIV. Designing New Business Models in Developing Economies

made between the emotions positions attributed by
H versus those of M. In general, no matter how
many emotions we take (honoring relative positions
of course) correlations between both opinions were
above 0.85. In the general set of the 12 most
mentioned emotions analysis showed that they were
also included the 12 most mentioned by women, and
also the 12 most mentioned by men (only if we add
miedo in the latter case).
In relation to the total number of occurrences
reported by each group, men reported relatively
more times tensión, temor, felicidad, cólera,
motivación, tranquilidad, preocupación, tristeza. On
the other hand, women reported relatively more
times estrés, orgullo, enojo, frustración, entusiasmo,
decepción, angustia, sorpresa, envidia,
compañerismo, impotencia.
By age (generations)
The millennial generation (n = 303; 1,968 emotions)
and generation X individuals (n = 118; 799
emotions) were analyzed separately. Comparing the
relative frequencies (positions) of the 32 selected
emotions reported by generation, a low correlation
was found between their positions (R = 0.37). The
emotions that most lowered the correlation were
desesperación, reconocimiento and compromiso. To
those emotions, the X generation gives greater
presence than the millennials. This on the other
hand mentioned more times angustia, decepción,
ansiedad, cansancio, orgullo.
CONCLUSIONS
It is possible to identify a manageable set (32
elements) of emotions as reported by a sample of
professional individuals with work experience who
are following an Executive MBA. When analyzed
by gender, contrary to the popular beliefs, there
were few differences on the emotions reported by
both genders. The absence of relevant differences
could be due to the fact that everyone is already
professionals and with expectations of development.
Therefore, the set of emotions found could be
considered as a representative basic set (inventory)
for research of the emotions in a working
environment. Variations in the most reported
emotions are presented when analyzed by
generations, coinciding with studies that report
different expectations in them. These differences
could explain the differences in their emotional
perceptions.
TABLE 1 Sample responses numbers
H M No Total
(Men) (Women) data
Subjects 390 197 110 697
Emotions 2,479 1,294 668 4,441
Total
emotions
3,773 668
TABLE 2
Set of emotions ordered by frequency of appearance
Relative Emotion (Spanish)
position
1 alegría
2 satisfacción
3 felicidad
4 tristeza
5 frustración
6 cólera
7 estrés
8 preocupación
9 entusiasmo
10 motivación
11 enojo
12 ira
13 orgullo
14 ansiedad
15 miedo
16 angustia
17 impotencia
18 decepción
19 presión
20 temor
21 envidia
22 molestia
23 tranquilidad
24 logro
25 compañerismo
26 aburrimiento
27 tensión
28 reconocimiento
29 sorpresa
30 contento
31 impaciencia
32 rencor
REFERENCES
[1] Ashkanasy, N. M., & Humphrey, R. H.
Current Emotion Research in
Organizational Behavior. Emotion
Review, 2011, 3(2), 214-224.
doi:10.1177/1754073910391684
[2] Barsade, S., Brief, A., & Spataro, S. The
affective revolution in organizational: The
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