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Pan-Pacific Conference XXXIV. Designing New Business Models in Developing Economies

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

This publication represents the Proceedings of the 34th Annual Pan-Pacific Conference being held in Lima, Peru May 29-31, 2017. The Pan-Pacific Conference has served as an important forum for the exchange of ideas and information for promoting understanding and cooperation among the peoples of the world since 1984. Last year, we had a memorable conference in Miri, Malaysia, in cooperation with Curtin University Sarawak, under the theme of “Building a Smart Society through Innovation and Co-creation.” Professor Pauline Ho served as Chair of the Local Organizing Committee, with strong leadership support of Pro Vice-Chancellor Professor Jim Mienczakowski and Dean Jonathan Winterton.

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<strong>in</strong>dicated by a 6-po<strong>in</strong>t Likert scale, measur<strong>in</strong>g hope<br />

( = .86), efficacy ( = .90), resilience ( = .72),<br />

and optimism ( = .75). Ethical practice entailed<br />

ask<strong>in</strong>g employees to voluntary participate, with an<br />

<strong>in</strong>dication of opt<strong>in</strong>g out, if desired, and confirm<strong>in</strong>g<br />

anonymity and confidentiality of results. A target<br />

sample of 1406 blue and white collar workers from<br />

different <strong>in</strong>dustries were selected, with a response of<br />

only 597 usable respondents. The sample consisted<br />

of 55.8% males, and 43.6% females (4 <strong>in</strong>dividuals<br />

did not <strong>in</strong>dicate their gender), with educational<br />

levels vary<strong>in</strong>g from pre matric level to post graduate<br />

degrees. The average age of the respondents was<br />

36.45, vary<strong>in</strong>g between 18 and 64 years, of whom<br />

43.7% were not married, 50.4% married or<br />

cohabit<strong>in</strong>g and 5.2% divorced, separated or<br />

widowed (.7% miss<strong>in</strong>g). Most of the participants<br />

<strong>in</strong>dicated that they were black Africans (68.9%),<br />

followed by White (16.4%), Indian (6.9%) and<br />

Colored (7.5%) (1% miss<strong>in</strong>g). Data was analyzed<br />

with SPSS. Multiple Regression Analysis<br />

<strong>in</strong>vestigated the prediction of PCB as <strong>in</strong>dependent<br />

variable with PsyCap as dependent variable.<br />

RESULTS<br />

The results of the relationship between PCB and<br />

PsyCap is reported <strong>in</strong> Table 1.<br />

Table 1 Stepwise Multiple Regression Analysis of breach with PsyCap factors as dependent variables<br />

F(df) p B unst B st t p r<br />

Dependent R R 2 Adjusted<br />

variable<br />

R 2<br />

Self-efficacy .329 .108 .106 70.281<br />

(1;582)<br />

.000 -.329 -.340 -8.383 .000 -.329<br />

p = .000<br />

Hope .329 .108 .106 70.669<br />

(1;583)<br />

.000 -330 -.346 -8.406 .000 -.329<br />

p = .000<br />

Resilience .113 .013 .011 7.559<br />

(1;587)<br />

.000 -.106 -.113 -2.757 .006 -.113<br />

p = .003<br />

Optimism .251 .063 .061 39.226<br />

(1;584)<br />

.000 -.291 -.302 -6.263 .000 -.251<br />

p = .000<br />

Discussion<br />

Table 1 <strong>in</strong>dicates a significant negative correlation<br />

as well as prediction of breach on all four the<br />

PsyCap factors, with a prediction vary<strong>in</strong>g between<br />

6.1% and 10.6%. For every unit that breach<br />

<strong>in</strong>creases, self-efficacy, hope, resilience and<br />

optimism is respectively significantly negatively<br />

<strong>in</strong>fluenced with .34, .35, .11 and .30 units. This<br />

negative effect is <strong>in</strong> agreement with the literature<br />

that breach leads to adverse effects <strong>in</strong> bus<strong>in</strong>ess [2]<br />

[4] [6] [7] [8].<br />

Limitations, future research and implications for<br />

management<br />

The results of the current study is limited to the<br />

South African sample. More research needs to be<br />

done <strong>in</strong> other countries. Future studies could<br />

<strong>in</strong>vestigate the further adverse effects of breach and<br />

its adverse effects <strong>in</strong> the bus<strong>in</strong>ess environment, as<br />

well as factors that may enhance PsyCap.<br />

This study emphasizes the importance of the dark<br />

side of breach and serves as encouragement to<br />

improve psychological contract relationships. This<br />

<strong>in</strong>vestigation adds to the body of knowledge of<br />

PsyCap – as far as could be established, this<br />

relationship was measured for the first time.<br />

CONCLUSION<br />

It is important that <strong>in</strong>dustry should take note of the<br />

potential advantage of management psychological<br />

contract relationships to the benefit of the<br />

organization and that potential breach should be<br />

avoided at all costs.<br />

REFERENCES<br />

[1] D. Rousseau, “Psychological and implied<br />

contracts <strong>in</strong> organizations,” Empl. Responsib.<br />

Rights J., vol. 2, pp. 121–139, 1989.<br />

[2] Y.-D. Wang and H.-H. Hsieh, “Employees’<br />

reactions to psychological contract breach: A<br />

moderated mediation analysis,” J. Vocat.<br />

Behav., vol. 85, pp. 57–66, 2014.<br />

[3] S. Van den Heuvel and R. Schalk, “The<br />

relationship between fulfilment of the<br />

psychological contract and resistance to change<br />

dur<strong>in</strong>g organizational transformations,” Soc. Sci.<br />

Inf., vol. 48, no. 2, pp. 283–313, 2009.<br />

[4] E. Ahmed, B. D’Netto, J. Chelliah, and E. Fe<strong>in</strong>,<br />

“Psychological contract breach: Consequences<br />

of unkept promises of permanent employment,”<br />

Contemp. Manag. Res., vol. 12, no. 2, pp. 183–<br />

210, 2016.<br />

[5] V. Cassar and R. B. Br<strong>in</strong>er, “The relationship<br />

between psychological contract breach and<br />

organizational commitment: Exchange<br />

imbalance as a moderator of the mediat<strong>in</strong>g role<br />

of violation,” J. Vocat. Behav., vol. 78, no. 2,<br />

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