chapter 6 - Malaysia Productivity Corporation ( MPC)

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Box 5.2: History And Development Of ICQCC The International Convention on Quality Control Circles (ICQCC) was proposed at the Korean Control Conference 1975 in Seoul, Korea. For this reason, in 1976, Seoul was the first city to host the ICQCC. The event had proven to be a great opportunity for QC Circle enthusiasts and practitioners from all over Asia to meet and exchange ideas and experiences for continuous improvement. Due to its success, the Chairman of the Organising Committee of the Conference proposed that the convention be held periodically among the countries for further development of the activities. As the ICQCC progressed, the number of participating countries and regions increased. This calls for selecting a new host country every year for the ICQCC. The host country for ICQCC over Box the years 5.2: History is as follow: And Development Of ICQCC During the ICQCC held in Seoul in 1986, all the participating countries and regions agreed to be divided into two groups (Group A and Group B) based on geographical location and each group would host the convention alternately. ICQCC Host Countries; 1976-2014 Group A (North) China Hong Kong Japan Korea ICQCC Host Countries; 1976-2014 Year City Year City Year City 1976 Seoul 1989 New Delhi 2002 Lucknow 1977 Taipei 1990 Tokyo 2003 Tokyo 1978 Tokyo 1991 Bali 2004 Bangkok 1979 Seoul 1992 Seoul 2005 Changwon 1980 Taipei 1993 Bangkok 2006 Bali 1981 Tokyo 1994 Hong Kong 2007 Beijing 1982 Seoul 1995 Yokohama 2008 Dhaka 1983 Taipei 1996 Kuala Lumpur 2009 Cebu 1984 Manila 1997 Beijing 2010 Hyderabad 1985 Tokyo 1998 Colombo 2011 Yokohama 1986 Seoul 1999 Manila 2012 Kuala Lumpur 1987 Bangkok 2000 Singapore 2013 Taipei 1988 Taipei 2001 Taipei 2014 Colombo China Association for Quality Hong Kong Productivity Council Union of Japanese Scientists and Engineers Korean Standards Association Productivity Report 2011/2012 83
Group A (North) China Hong Kong Japan Korea Philippines Taiwan Group B (North) Bangladesh India Indonesia Malaysia Singapore Sri Lanka Thailand Kuala Lumpur , Malaysia as the Host Country for ICQCC 1996 The first time Malaysia was given the honour to host the 21 st ICQCC was on 28-30 October 1996 in Kuala Lumpur with the theme ‘Beyond Excellence Through Quality’. The convention provided a platform for the quality experts and top QC Circles from various countries to generate ideas and share their experiences that eventually translated into new ways for producing better products and services. The Head The of Head Delegations of Delegations at the at the Coordinating the Committee Coordinating Meeting Committee Meeting 84 Productivity Report 2011/2012 ICQCC Host Countries; 1976-2014 China Association for Quality Hong Kong Productivity Council Union of Japanese Scientists and Engineers Korean Standards Association Productivity Improvement Circles Association of the Philippines The Association of Pioneer Quality Control Research Bangladesh Society for Total Quality Management Quality Circle Forum of India Indonesian Quality Management Association Malaysia Productivity Corporation Singapore Productivity Association Sri Lanka Association for the Advancement of Quality & Productivity The Association of QC Headquarters of Thailand The official The o�cial o�cial opening opening by the by Minister the Minister of International of Trade and International Industry Trade & Industry
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
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Manufacturing sector The productivi
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productivity of the sector was impa
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target to become a high-income econ
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Towards A High Income Economy CHAPT
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SOURCES OF MALAYSIA’S ECONOMIC GR
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Box 2.1: Productivity Measurement U
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28 Productivity Report 2011/2012 Bo
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CHAPTER 3 MALAYSIA AND INTERNATIONA
Page 54 and 55: Chart 3.2: IMD Competitiveness Mode
Page 56 and 57: Malaysia among the top 20 with coun
Page 58 and 59: Figure 3.3: Economic Performance Ma
Page 60 and 61: Figure 3.4: Government Efficiency E
Page 62 and 63: Figure 3.5: Business Efficiency Ext
Page 64 and 65: economies were already in the innov
Page 66 and 67: BOX 3.1: CHARACTERISTICS OF INNOVAT
Page 68 and 69: Characteristics of Selected Top Inn
Page 70 and 71: CHAPTER 4 MODERNISING BUSINESS REGU
Page 72 and 73: The Government took a significant s
Page 74 and 75: egulations in addressing an identif
Page 76 and 77: The Best Practice Regulation Handbo
Page 78 and 79: Box 4.1: Enhancing Malaysia’s Com
Page 80 and 81: Government Agency : Certi�cation
Page 82 and 83: START NFP Plan Verification OSC DBK
Page 84: The following improvements are reco
Page 87 and 88: ESCALATING ENTERPRISE INNOVATION AN
Page 101 and 102: Box 5.1: Knowledge Content Study in
Page 103: Efficient delivery time is vital to
Page 107 and 108: . ICQCC 2011, YOKOHAMA, JAPAN 11 th
Page 109 and 110: Over production is caused by: • I
Page 111 and 112: Box 5.4: Green Productivity (GP) fo
Page 113 and 114: Box 5.5: Enhancing Productivity thr
Page 115 and 116: Box 5.6: Achieving Excellence throu
Page 117 and 118: PART 3 SYNERGY THROUGH PUBLIC-PRIVA
Page 119 and 120: PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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The industry experienced a nominal
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CHAPTER 7 Figure 7.10: TFP Growth o
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in particular E&E. This sub-sector
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Furthermore, it can be observed tha
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PRODUCTIVITY PERFORMANCE OF THE AGR
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Box 8.1: Innovative Farming Practic
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PART 4 SUSTAINING THE QUALITY OF LI
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NATION’S QUALITY OF LIFE ASPIRATI
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Sources: Preliminary Report, Malays
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Box 9.1: Best Practices in Work Lif
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Box 9.2: National Customer Satisfac
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Application of National Customer Sa
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APPENDICES
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APPENDIX A - PRODUCTIVITY ii. Subtr
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APPENDIX A - PRODUCTIVITY 8.2 Labou
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APPENDIX A - PRODUCTIVITY 8.5 Proce
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APPENDIX C - COMPETITIVENESS TERMIN
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APPENDIX D - REGULATORY REVIEW TERM
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APPENDIX D - REGULATORY REVIEW Nati
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APPENDIX E - TECHNICAL NOTES TERMIN
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APPENDIX E - TECHNICAL NOTES Output
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APPENDIX E - TECHNICAL NOTES 243
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APPENDIX F - CONTRIBUTION BY SUB-SE
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC CONSULTATIVE PANELS CONSULTATIV
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PARTNERSHIP Economic Planning Unit
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MPC CONSULTATIVE OFFICE ADDRESSES P
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MPC REFERENCES CONSULTATIVE PANELS
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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INDEX Culture 28, 46, 47, 67, 71, 7
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INDEX Malcolm Baldrige National Qua
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TRANSFORMATION INNOVATION PARTNERSH
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