- Page 1: MALAYSIA
- Page 7 and 8: MESSAGE FROM THE MINISTER OF INTERN
- Page 9 and 10: viii STATEMENT BY THE CHAIRMAN “T
- Page 11 and 12: MALAYSIA PRODUCTIVITY CORPORATION M
- Page 13 and 14: xii CONTENTS Malaysia’s Performan
- Page 15 and 16: xiv CONTENTS Productivity Performan
- Page 17 and 18: xvi CONTENTS APPENDICES Appendix A:
- Page 19 and 20: Modernising Business Regulation The
- Page 21 and 22: PART 1 ENHANCING A PRODUCTIVE AND C
- Page 23 and 24: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 25 and 26: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 27 and 28: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 29 and 30: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 31 and 32: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 33 and 34: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 35 and 36: PRODUCTIVITY PERFORMANCE OF MALAYSI
- Page 38 and 39: CHAPTER 2 SOURCES OF MALAYSIA’S E
- Page 40 and 41: CHAPTER 2 Table 2.1: Contribution o
- Page 42 and 43: supported by both capital and labou
- Page 44 and 45: investment. Investment in ICT capit
- Page 46 and 47: “Capital investment and team spir
- Page 48 and 49: Box 2.1: Productivity Measurement U
- Page 50: Baseline foundation refers to effec
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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MALAYSIA AND INTERNATIONAL COMPETIT
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To achieve the innovation stage of
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PART 2 TRANSFORMATION TOWARDS BUSIN
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MODERNISING BUSINESS REGULATION Ove
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MODERNISING BUSINESS REGULATION Fig
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MODERNISING BUSINESS REGULATION Bes
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MODERNISING BUSINESS REGULATION Con
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Box 4.2: Improving Efficiency in De
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START NFP Plan Verification OSC DBK
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Box 4.3: Modernising Trade Facilita
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CHAPTER 5 ESCALATING ENTERPRISE INN
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This framework focuses on 4Cs initi
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The EIIP roadmap describes clearly
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among technology, people, organisat
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The framework also establishes a co
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Table 5.2: Common Award Criteria fr
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of information that is essential fo
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BEF is expected to provide a direct
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The objectives in Phase I are: •
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Box 5.2: History And Development Of
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The International The The Internati
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Box 5.3: Moving Quality Environment
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f ) Inventory Excess inventory cons
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Actions undertaken by the Governmen
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Benefits of the MFCA Programme •
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BEF is an established guideline bas
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CHAPTER 6 PRODUCTIVITY PERFORMANCE
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Figure 6.2: Output Growth of Servic
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Figure 6.4: Productivity Level of S
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Utilities services registered 2.3%
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CHAPTER 6 Figure 6.6: Growth of Lab
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• Values created from upstream an
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venture abroad in order to particip
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to register for the services. The l
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will enable Malaysia to become an e
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Local ICT companies must consider c
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Innovation and Best Practices Whole
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and sub-sectors involving 3,182 com
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to individual employee grew by 2.6%
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from RM56.5 billion in 2010. This s
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Progress of Entry Point Projects (E
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CHAPTER 6 Figure 6.16: Growth of La
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learning programmes. The aim of thi
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a better quality healthcare service
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providers now have employees who ar
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uilding Malaysia’s own brand name
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out of the slow growth. The other t
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Figure 6.22: MRT from Ideas to Real
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Figure 6.25: River of Life from Ide
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and the design competitions for the
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• Building Information Management
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1. Leadership and Communication Fra
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On Staff and Facilities Utilisation
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Productivity Productivity from CAD
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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PRODUCTIVITY PERFORMANCE OF THE MAN
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Box 7.1: Transforming the Tradition
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CHAPTER 8 PRODUCTIVITY PERFORMANCE
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CHAPTER 8 Table 8.1: Food and Flori
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Capital Productivity Capital produc
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CHAPTER 8 Table 8.3: Number of Trai
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work with the National Pharmaceutic
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and clinical studies and developmen
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Aquaculture production will be prom
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in phases; so far, the Rural Transf
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The MADA “estatisation” model w
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sector will be developed to focus o
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Precision farming is an innovative
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CHAPTER 9 NATION’S QUALITY OF LIF
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MQLI has increased to 11.9 points s
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• Registered Voters Public Safety
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and high quality homes particularly
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2008 115.3 113.3 111.7 108.5 112.4
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Table 9.9: Loyalty, Career Aspirati
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Figure 9.4: Self-interested Own Int
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organisations exhibited poor perfor
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Hence, MPC will be the agency that
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is a recognition to organisations w
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activities such as benchmarking, aw
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• Systems of communication and re
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American Customer Satisfaction (ACS
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Benefits of CSI can be examined fro
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APPENDIX A - PRODUCTIVITY TERMINOLO
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APPENDIX A - PRODUCTIVITY 8. Produc
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APPENDIX A - PRODUCTIVITY 230 8.3 C
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APPENDIX B - INNOVATION TERMINOLOGY
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APPENDIX C - COMPETITIVENESS Stage
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APPENDIX D - REGULATORY REVIEW Cons
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APPENDIX D - REGULATORY REVIEW Regu
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APPENDIX E - TECHNICAL NOTES Intere
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APPENDIX E - TECHNICAL NOTES DERIVI
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APPENDIX E - TECHNICAL NOTES 244
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MPC BOARD OF DIRECTORS CHAIRMAN Y.
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC MANAGEMENT TEAM DIRECTOR GENERA
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MPC OFFICE ADDRESSES Malaysia Produ
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REFERENCES Malaysia. PIKOM Annual R
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ACRONYMS AND ABBREVIATIONS IBS - In
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INDEX A Accommodation and restauran
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INDEX Guidelines 54, 185, 195 H Han
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INDEX Review 28, 29, 38, 50, 53, 54