chapter 6 - Malaysia Productivity Corporation ( MPC)

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Government Agency : Certi�cation Government Agency : Deposit A Frustrating Experience ! Government Agency : Registration Government Agency : Licence Business Government Agency : Inspection Government Agency : Noti�cation Government Agency : Approval The above picture shows that a businessman has to interact with seven different departments to get his construction permit approved. How to simplify the process? <strong>Productivity</strong> Report 2011/2012 59
START NFP Plan Verification OSC DBKL JPRB Planning Permission JRBB Building Plan JPIF PJ Earthwork JPIF MSMA & SPAH JKAS RORRO Bin PPSPPA Waste Diaposal sys. BOMBA Plan Approval IWK Sewerage Planning Before Construction JPRB Landscape Permission JRPB Hoarding & Signboard JPIF PJ Road & Drainage JPIF Car Park IWK Sewerage Design From the above chart, it was observed there are 32 procedures to be fulfilled in acquiring the construction permits. Subsequent interaction and investigation between the relevant parties reviewed that the whole process can be simplified into 12 procedures as shown chart 2. The simplified procedure is anticipated to record a cost saving of RM25.6 million per year. In terms of mandays, it is estimated that the period to complete the whole process will be shortened from 220 days to 100 days. 60 <strong>Productivity</strong> Report 2011/2012 32 EXISTING PROCEDURES JPIF PJ Street Light JKAWS Road Excavation JRBB From B (Building) JPIF From B (Earthwork) IWK Commencement of Work During Construction IWK Inspection IWK Inspection Report Source: Public Consultation Paper ‘ Dealing with Construction Permit in Kuala Lumpur ’ JPIF Road & Drainage Inspection JPIF Road & Drainage Approval BOMBA Inspection BOMBA Approval IWK Testing & Commissioning IWK Clearance After Construction LAM/BEM Deposit CCC OSC Deposit CCC Connection To Utilities SYABAS Inspection SYABAS Water Connection NSP Phone Connection End
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
Page 30 and 31: Manufacturing sector The productivi
Page 32 and 33: productivity of the sector was impa
Page 34 and 35: target to become a high-income econ
Page 36: Towards A High Income Economy CHAPT
Page 39 and 40: SOURCES OF MALAYSIA’S ECONOMIC GR
Page 47 and 48: Box 2.1: Productivity Measurement U
Page 49 and 50: 28 Productivity Report 2011/2012 Bo
Page 52 and 53: CHAPTER 3 MALAYSIA AND INTERNATIONA
Page 54 and 55: Chart 3.2: IMD Competitiveness Mode
Page 56 and 57: Malaysia among the top 20 with coun
Page 58 and 59: Figure 3.3: Economic Performance Ma
Page 60 and 61: Figure 3.4: Government Efficiency E
Page 62 and 63: Figure 3.5: Business Efficiency Ext
Page 64 and 65: economies were already in the innov
Page 66 and 67: BOX 3.1: CHARACTERISTICS OF INNOVAT
Page 68 and 69: Characteristics of Selected Top Inn
Page 70 and 71: CHAPTER 4 MODERNISING BUSINESS REGU
Page 72 and 73: The Government took a significant s
Page 74 and 75: egulations in addressing an identif
Page 76 and 77: The Best Practice Regulation Handbo
Page 78 and 79: Box 4.1: Enhancing Malaysia’s Com
Page 82 and 83: START NFP Plan Verification OSC DBK
Page 84: The following improvements are reco
Page 87 and 88: ESCALATING ENTERPRISE INNOVATION AN
Page 101 and 102: Box 5.1: Knowledge Content Study in
Page 103 and 104: Efficient delivery time is vital to
Page 105 and 106: Group A (North) China Hong Kong Jap
Page 107 and 108: . ICQCC 2011, YOKOHAMA, JAPAN 11 th
Page 109 and 110: Over production is caused by: • I
Page 111 and 112: Box 5.4: Green Productivity (GP) fo
Page 113 and 114: Box 5.5: Enhancing Productivity thr
Page 115 and 116: Box 5.6: Achieving Excellence throu
Page 117 and 118: PART 3 SYNERGY THROUGH PUBLIC-PRIVA
Page 119 and 120: PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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The industry experienced a nominal
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CHAPTER 7 Figure 7.10: TFP Growth o
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in particular E&E. This sub-sector
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Furthermore, it can be observed tha
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PRODUCTIVITY PERFORMANCE OF THE AGR
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Box 8.1: Innovative Farming Practic
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PART 4 SUSTAINING THE QUALITY OF LI
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NATION’S QUALITY OF LIFE ASPIRATI
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Sources: Preliminary Report, Malays
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Box 9.1: Best Practices in Work Lif
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Box 9.2: National Customer Satisfac
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Application of National Customer Sa
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APPENDICES
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APPENDIX A - PRODUCTIVITY ii. Subtr
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APPENDIX A - PRODUCTIVITY 8.2 Labou
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APPENDIX A - PRODUCTIVITY 8.5 Proce
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APPENDIX C - COMPETITIVENESS TERMIN
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APPENDIX D - REGULATORY REVIEW TERM
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APPENDIX D - REGULATORY REVIEW Nati
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APPENDIX E - TECHNICAL NOTES TERMIN
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APPENDIX E - TECHNICAL NOTES Output
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APPENDIX E - TECHNICAL NOTES 243
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APPENDIX F - CONTRIBUTION BY SUB-SE
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC CONSULTATIVE PANELS CONSULTATIV
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PARTNERSHIP Economic Planning Unit
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MPC CONSULTATIVE OFFICE ADDRESSES P
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MPC REFERENCES CONSULTATIVE PANELS
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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INDEX Culture 28, 46, 47, 67, 71, 7
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INDEX Malcolm Baldrige National Qua
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TRANSFORMATION INNOVATION PARTNERSH
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