chapter 6 - Malaysia Productivity Corporation ( MPC)

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The EIIP roadmap describes clearly the different phases involved in bringing innovation to the enterprise (Chart 5.3). This roadmap features all the necessary attributes in transforming a company into an innovative CHAPTER 5 enterprise. It will be a challenge for companies to learn and adopt new strategies, new tools and behaviours as well as a dedicated process for nurturing and implementing good ideas into practice. Chart 5.3: Enterprise Innovation Intervention Programmes Roadmap Entry Point Business Diagnostic ENTERPRISE INNOVATION INTERVENTION PROGRAMMES ROADMAP Phase 1 Innovation Mindset • To introduce a new innovation paradigm • To increase the awareness about the important of creativity and innovation organisation Innovation Mindset Phase 2 Capacity & Capability Building • To increase enterprise innovation capability. • To improve enterprise e�ciency • To nurture improvement mindset among the enterprise employees Culture Development Innovation Supporting Publications Process Innovation Marketing Innovation Organisational Innovation Intervention 2, 3 & 4 Phase 3 Connectivity Research & Survey • To inculcate sharing culture among enterprise • To share best practices • To benchmark excellent enterprise performance Self Assessment Sharing & Best Pratice Exit Assessment Participate in Malaysia Productivity and Innovation Class, Productivity Award, Quality Management Excellence Award Case Study & Models Business Excellence Assessment Policy Review 69
ESCALATING ENTERPRISE INNOVATION AND BUSINESS EXCELLENCE The measure of success of the EIIP is captured through evaluation of results. This evaluation results are important inputs to MPC as they provide information for ensuring the continuing effectiveness and relevance of EIIP. To the company, the results contribute to the identification of good practices and lessons learned with respect to implementation of the programmes. The expected impacts from EIIP are summarised in Chart 5.4. The target outcomes based on Key Performance Indicators are as follows: • Reduce processing costs by 15%; 70 Chart 5.4: Outcomes from EIIP Reduce Waste Improve System • Reduce supply chain costs by 10%; • Reduce inventories by approximately 30%; • Improve service levels up to 99%; • Productivity increased by 15%; • Forecast accuracy and stability improved to 95%; • Supply reliability increased to 90%; • Maintenance times reduced by 50%; • Reduce defects to 5 parts per million (ppm); and • Machine uptime to 90%. Intervention Programmes The successful implementation of innovation in an organisation depends on the synergistic effort Improve Innovation Capability Increase Productivity
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
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Manufacturing sector The productivi
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productivity of the sector was impa
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target to become a high-income econ
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Towards A High Income Economy CHAPT
Page 39 and 40: SOURCES OF MALAYSIA’S ECONOMIC GR
Page 47 and 48: Box 2.1: Productivity Measurement U
Page 49 and 50: 28 Productivity Report 2011/2012 Bo
Page 52 and 53: CHAPTER 3 MALAYSIA AND INTERNATIONA
Page 54 and 55: Chart 3.2: IMD Competitiveness Mode
Page 56 and 57: Malaysia among the top 20 with coun
Page 58 and 59: Figure 3.3: Economic Performance Ma
Page 60 and 61: Figure 3.4: Government Efficiency E
Page 62 and 63: Figure 3.5: Business Efficiency Ext
Page 64 and 65: economies were already in the innov
Page 66 and 67: BOX 3.1: CHARACTERISTICS OF INNOVAT
Page 68 and 69: Characteristics of Selected Top Inn
Page 70 and 71: CHAPTER 4 MODERNISING BUSINESS REGU
Page 72 and 73: The Government took a significant s
Page 74 and 75: egulations in addressing an identif
Page 76 and 77: The Best Practice Regulation Handbo
Page 78 and 79: Box 4.1: Enhancing Malaysia’s Com
Page 80 and 81: Government Agency : Certi�cation
Page 82 and 83: START NFP Plan Verification OSC DBK
Page 84: The following improvements are reco
Page 87 and 88: ESCALATING ENTERPRISE INNOVATION AN
Page 89: ESCALATING ENTERPRISE INNOVATION AN
Page 101 and 102: Box 5.1: Knowledge Content Study in
Page 103 and 104: Efficient delivery time is vital to
Page 105 and 106: Group A (North) China Hong Kong Jap
Page 107 and 108: . ICQCC 2011, YOKOHAMA, JAPAN 11 th
Page 109 and 110: Over production is caused by: • I
Page 111 and 112: Box 5.4: Green Productivity (GP) fo
Page 113 and 114: Box 5.5: Enhancing Productivity thr
Page 115 and 116: Box 5.6: Achieving Excellence throu
Page 117 and 118: PART 3 SYNERGY THROUGH PUBLIC-PRIVA
Page 119 and 120: PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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The industry experienced a nominal
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CHAPTER 7 Figure 7.10: TFP Growth o
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in particular E&E. This sub-sector
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Furthermore, it can be observed tha
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PRODUCTIVITY PERFORMANCE OF THE AGR
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Box 8.1: Innovative Farming Practic
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PART 4 SUSTAINING THE QUALITY OF LI
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NATION’S QUALITY OF LIFE ASPIRATI
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Sources: Preliminary Report, Malays
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Box 9.1: Best Practices in Work Lif
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Box 9.2: National Customer Satisfac
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Application of National Customer Sa
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APPENDICES
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APPENDIX A - PRODUCTIVITY ii. Subtr
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APPENDIX A - PRODUCTIVITY 8.2 Labou
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APPENDIX A - PRODUCTIVITY 8.5 Proce
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APPENDIX C - COMPETITIVENESS TERMIN
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APPENDIX D - REGULATORY REVIEW TERM
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APPENDIX D - REGULATORY REVIEW Nati
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APPENDIX E - TECHNICAL NOTES TERMIN
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APPENDIX E - TECHNICAL NOTES Output
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APPENDIX E - TECHNICAL NOTES 243
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APPENDIX F - CONTRIBUTION BY SUB-SE
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC CONSULTATIVE PANELS CONSULTATIV
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PARTNERSHIP Economic Planning Unit
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MPC CONSULTATIVE OFFICE ADDRESSES P
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MPC REFERENCES CONSULTATIVE PANELS
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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INDEX Culture 28, 46, 47, 67, 71, 7
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INDEX Malcolm Baldrige National Qua
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TRANSFORMATION INNOVATION PARTNERSH
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