chapter 6 - Malaysia Productivity Corporation ( MPC)

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STATUTORY REQUIREMENTS In accordance with Section 7 of the Malaysia Productivity Council (Incorporation) (Amendment) Act 1991, Malaysia Productivity Corporation hereby publishes and submits to the Minister of International Trade and Industry the status of productivity in Malaysia.
MESSAGE FROM THE MINISTER OF INTERNATIONAL TRADE AND INDUSTRY MALAYSIA “All things being equal, we need a bolder business community to achieve a high income vi nation within the coming eight year timeframe. Considering the current pace can we make it on time? More importantly, with the current rate of globalisation and growing emerging economies, would the goalpost shift again?” Malaysia’s economy continued to grow in 2011 with a GDP growth of 5.1% and employment growth of 0.6%. In tandem with this, the economy recorded a productivity growth of 4.6% to a productivity level of RM54,023. It is gratifying to note that Malaysia’s productivity had surpassed growth recorded by most OECD countries. Malaysia’s 4.6% productivity growth was ahead of Republic of Korea (2.1%), Finland (1.9%), USA (1.2%), UK (0.5%) and Japan (-0.2%). According to the World Competitiveness Yearbook (WCY) 2011, Malaysia ranked among the top 20 countries with countries such as Canada, Denmark, Finland, Norway and Australia and ahead of China, New Zealand, South Korea and Japan. There is a crucial need to continuously strive for higher productivity and raise the competitiveness of our economy. Our productivity level of USD14,217 was relatively lower than some OECD and Asian countries such as Korea (USD39,490), Singapore (USD55,702), Australia (USD58,683) and Hong Kong (USD65,174). Intensified efforts to boost productivity growth by both the Government and industries based on technology and innovative transformation strategies are crucial to generate a quantum leap in productivity growth. The application of ICT-based technology at
Page 1 and 2: MALAYSIA
Page 8 and 9: organisation level will further str
Page 10 and 11: Besides analysis on productivity pe
Page 12 and 13: CONTENTS MESSAGE FROM MINISTER vi S
Page 14 and 15: CONTENTS PART 3: SYNERGY THROUGH PU
Page 16 and 17: CONTENTS Chapter 8: Productivity Pe
Page 18 and 19: REPORT HIGHLIGHTS PRODUCTIVITY PERF
Page 20 and 21: The productivity of the services se
Page 22 and 23: CHAPTER 1 PRODUCTIVITY PERFORMANCE
Page 24 and 25: Figure 1.2: Productivity Growth by
Page 26 and 27: for broadband services was also sup
Page 28 and 29: The other services sub-sector recor
Page 30 and 31: Manufacturing sector The productivi
Page 32 and 33: productivity of the sector was impa
Page 34 and 35: target to become a high-income econ
Page 36: Towards A High Income Economy CHAPT
Page 39 and 40: SOURCES OF MALAYSIA’S ECONOMIC GR
Page 47 and 48: Box 2.1: Productivity Measurement U
Page 49 and 50: 28 Productivity Report 2011/2012 Bo
Page 52 and 53: CHAPTER 3 MALAYSIA AND INTERNATIONA
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Chart 3.2: IMD Competitiveness Mode
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Malaysia among the top 20 with coun
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Figure 3.3: Economic Performance Ma
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Figure 3.4: Government Efficiency E
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Figure 3.5: Business Efficiency Ext
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economies were already in the innov
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BOX 3.1: CHARACTERISTICS OF INNOVAT
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Characteristics of Selected Top Inn
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CHAPTER 4 MODERNISING BUSINESS REGU
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The Government took a significant s
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egulations in addressing an identif
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The Best Practice Regulation Handbo
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Box 4.1: Enhancing Malaysia’s Com
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Government Agency : Certi�cation
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START NFP Plan Verification OSC DBK
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The following improvements are reco
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ESCALATING ENTERPRISE INNOVATION AN
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Box 5.1: Knowledge Content Study in
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Efficient delivery time is vital to
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Group A (North) China Hong Kong Jap
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. ICQCC 2011, YOKOHAMA, JAPAN 11 th
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Over production is caused by: • I
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Box 5.4: Green Productivity (GP) fo
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Box 5.5: Enhancing Productivity thr
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Box 5.6: Achieving Excellence throu
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PART 3 SYNERGY THROUGH PUBLIC-PRIVA
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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The industry experienced a nominal
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CHAPTER 7 Figure 7.10: TFP Growth o
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in particular E&E. This sub-sector
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Furthermore, it can be observed tha
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PRODUCTIVITY PERFORMANCE OF THE AGR
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Box 8.1: Innovative Farming Practic
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PART 4 SUSTAINING THE QUALITY OF LI
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NATION’S QUALITY OF LIFE ASPIRATI
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Sources: Preliminary Report, Malays
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Box 9.1: Best Practices in Work Lif
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Box 9.2: National Customer Satisfac
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Application of National Customer Sa
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APPENDICES
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APPENDIX A - PRODUCTIVITY ii. Subtr
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APPENDIX A - PRODUCTIVITY 8.2 Labou
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APPENDIX A - PRODUCTIVITY 8.5 Proce
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APPENDIX C - COMPETITIVENESS TERMIN
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APPENDIX D - REGULATORY REVIEW TERM
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APPENDIX D - REGULATORY REVIEW Nati
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APPENDIX E - TECHNICAL NOTES TERMIN
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APPENDIX E - TECHNICAL NOTES Output
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APPENDIX E - TECHNICAL NOTES 243
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APPENDIX F - CONTRIBUTION BY SUB-SE
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MPC CONSULTATIVE PANELS CONSULTATIV
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MPC CONSULTATIVE PANELS CONSULTATIV
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PARTNERSHIP Economic Planning Unit
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MPC CONSULTATIVE OFFICE ADDRESSES P
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MPC REFERENCES CONSULTATIVE PANELS
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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MPC ACRONYMS CONSULTATIVE AND ABBRE
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INDEX Culture 28, 46, 47, 67, 71, 7
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INDEX Malcolm Baldrige National Qua
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TRANSFORMATION INNOVATION PARTNERSH
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chapter 6 - Malaysia Productivity Corporation ( MPC)

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