chapter 6 - Malaysia Productivity Corporation ( MPC)

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activities such as benchmarking, awards, standardisation and best practices across the global arena. • Ensuring the country’s workforce to be more efficient and innovative where the industries: A Knowledgeable Society CHAPTER 9 i. Need to continuously invest in human capital training and development; ii. Establish a strong communication system; and iii. Monitor performance through productivity measurement. 217
Box 9.1: Best Practices in Work Life Balance The success of work-life balance depends upon one’s ability to make decisions about what to do at any given moment. Basically, it means dividing your time between leisure and work. This involves prioritising between ‘work’ (career and ambition) and on the other hand, ‘life’ (health, pleasure, leisure, family and spiritual development). For example, a career woman could maintain a work life balance while preparing dinner before going to work and warm-up the food upon returning from work so that she can spend more quality time with family and children. Some of the attributes of work-life balance include: Flexible Working Offers a range of flexible working and part-time working arrangements such as extended lunch break to enable care of elderly relatives, variable hours to enable staff to complete school pick-up and a gradual change in hours to facilitate the return to full-time working for parents of young children. Maternity and Childcare • Recruit a dedicated childcare and work life balance adviser to provide specialist guidance to staff and students to help them find appropriate childcare solutions or working practices to suit their individual family circumstances. • Create a support group to link women planning maternity leave with those who had recently returned from maternity. • Allow maternity leavers with research grants to go on sabbatical while the faculty employs research assistant from the grant as temporary teaching staffs. • Ensure lighter teaching and administrative loads for women returning from maternity leave to enable them to achieve a work life balance and re-establish their research base. • Provide one term of sabbatical leave without teaching commitments for research-active academicians returning from maternity, extended career or long-term sickness leave. This leave will accomodate staff to re-establish their research activity. • Develop a childcare package that includes after-school and long holiday provision. • Give all staff with caring responsibilities, the opportunity to apply for unpaid leave under a career break policy in addition to maternity and paternity leave entitlements. Homeworking / Teleworking The main advantages to employers of having employees who work from home are potential savings in accommodation plus the possibility of recruiting and retaining experienced staff. Working from home offers employees greater flexibility in the organisation and control of their work, make it easier to combine work and domestic responsibilities and provide savings in time and cost of travelling. Issues that should be considered by the management are: • Whether staff is able to apply to work from home all the time or some of the time; • The provision of office equipment; • Any payment for other costs of working from home; 218 <strong>Productivity</strong> Report 2011/2012
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
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Manufacturing sector The productivi
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productivity of the sector was impa
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target to become a high-income econ
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Towards A High Income Economy CHAPT
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SOURCES OF MALAYSIA’S ECONOMIC GR
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Box 2.1: Productivity Measurement U
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28 Productivity Report 2011/2012 Bo
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CHAPTER 3 MALAYSIA AND INTERNATIONA
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Chart 3.2: IMD Competitiveness Mode
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Malaysia among the top 20 with coun
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Figure 3.3: Economic Performance Ma
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Figure 3.4: Government Efficiency E
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Figure 3.5: Business Efficiency Ext
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economies were already in the innov
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BOX 3.1: CHARACTERISTICS OF INNOVAT
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Characteristics of Selected Top Inn
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CHAPTER 4 MODERNISING BUSINESS REGU
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The Government took a significant s
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egulations in addressing an identif
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The Best Practice Regulation Handbo
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Box 4.1: Enhancing Malaysia’s Com
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Government Agency : Certi�cation
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START NFP Plan Verification OSC DBK
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The following improvements are reco
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ESCALATING ENTERPRISE INNOVATION AN
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Box 5.1: Knowledge Content Study in
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Efficient delivery time is vital to
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Group A (North) China Hong Kong Jap
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. ICQCC 2011, YOKOHAMA, JAPAN 11 th
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Over production is caused by: • I
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Box 5.4: Green Productivity (GP) fo
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Box 5.5: Enhancing Productivity thr
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Box 5.6: Achieving Excellence throu
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PART 3 SYNERGY THROUGH PUBLIC-PRIVA
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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Page 190 and 191: CHAPTER 7 Figure 7.10: TFP Growth o
Page 192 and 193: in particular E&E. This sub-sector
Page 194: Furthermore, it can be observed tha
Page 197 and 198: PRODUCTIVITY PERFORMANCE OF THE AGR
Page 215 and 216: Box 8.1: Innovative Farming Practic
Page 217 and 218: PART 4 SUSTAINING THE QUALITY OF LI
Page 219 and 220: NATION’S QUALITY OF LIFE ASPIRATI
Page 227 and 228: Sources: Preliminary Report, Malays
Page 237: NATION’S QUALITY OF LIFE ASPIRATI
Page 241 and 242: Box 9.2: National Customer Satisfac
Page 243 and 244: Application of National Customer Sa
Page 246 and 247: APPENDICES
Page 248 and 249: APPENDIX A - PRODUCTIVITY ii. Subtr
Page 250 and 251: APPENDIX A - PRODUCTIVITY 8.2 Labou
Page 252 and 253: APPENDIX A - PRODUCTIVITY 8.5 Proce
Page 254 and 255: APPENDIX C - COMPETITIVENESS TERMIN
Page 256 and 257: APPENDIX D - REGULATORY REVIEW TERM
Page 258 and 259: APPENDIX D - REGULATORY REVIEW Nati
Page 260 and 261: APPENDIX E - TECHNICAL NOTES TERMIN
Page 262 and 263: APPENDIX E - TECHNICAL NOTES Output
Page 264 and 265: APPENDIX E - TECHNICAL NOTES 243
Page 266 and 267: APPENDIX F - CONTRIBUTION BY SUB-SE
Page 268 and 269: MPC CONSULTATIVE PANELS CONSULTATIV
Page 270 and 271: MPC CONSULTATIVE PANELS CONSULTATIV
Page 272 and 273: PARTNERSHIP Economic Planning Unit
Page 274 and 275: MPC CONSULTATIVE OFFICE ADDRESSES P
Page 276 and 277: MPC REFERENCES CONSULTATIVE PANELS
Page 278 and 279: MPC ACRONYMS CONSULTATIVE AND ABBRE
Page 280 and 281: MPC ACRONYMS CONSULTATIVE AND ABBRE
Page 282 and 283: INDEX Culture 28, 46, 47, 67, 71, 7
Page 284 and 285: INDEX Malcolm Baldrige National Qua
Page 286: TRANSFORMATION INNOVATION PARTNERSH
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