INDEX Culture 28, 46, 47, 67, 71, 78, 80, 81, 91, 94, 112, 115, 125, 147, 198, 204, 216 D Declaration 38 Design and development (D&D) 173 Diffusion 26, 44, 110 Domestic consumption 5, 12 Domestic oriented industries 13, 154, 156, 171 Downstream 14, 107, 165, 166, 185, 186 Activities 168, 171 Level 164, 168 Dynamic 26, 40, 53, 215 E E-Business 20 E-payment 38, 40, 121 Eco system 72, 212 Economic resilience 32 Economic sectors 20, 24, 38, 80, 106, 108, 214 Economic Transformation Programme (ETP) 3, 11, 13, 14, 54, 98,104, 106, 111, 115, 118, 122, 133, 135, 137, 145, 193 Education 7, 12, 26, 40, 46, 47, 78, 80, 98, 103, 113, 115, 126, 127, 128, 129, 130, 146, 173, 198, 199, 200, 211, 216 Effective 24, 26, 28, 29, 51, 53, 56, 57, 63, 71, 77, 87, 94, 100, 103, 110, 189, 215 Efficiency 18, 32, 33, 35, 38, 44, 45, 50, 53, 57, 58, 61, 87, 90, 102, 103, 107, 108, 117, 122, 131, 147, 148, 163, 169, 170, 194 Efficient 8, 13, 24, 32, 38, 40, 51, 57, 58, 66, 82, 102, 103, 105, 108, 151, 190, 217 Elimination 57, 71 Emerging 9, 22, 122, 158, 166, 172 Emissions 72, 92, 194 Energy efficiency 90, 163, 165, 166 Enforcement 53, 58, 62, 186 Enterprise 32, 33, 38, 40, 66, 67, 68, 69, 70, 72, 81, 93, 94, 95, 114, 170, 212, 214 Enterprise Innovation Intervention Programme 67, 69, 93, 214 Entrepreneurs 57, 72, 169, 180 Entry Point Projects 10, 106, 111, 118, 121, 125, 128, 133, 137, 183, 187, 189, 191 European Foundation for Quality Management 74, 95 Evaluation 26, 36, 70, 75, 92, 193 Evidence 53, 54, 55, 204 Expenditure 27, 36, 72, 99, 133, 222 Export 11, 12, 24, 32, 36, 40, 62, 63, 72, 104, 107, 115, 154, 155, 156, 170, 172, 173, 182, 184, 185, 186, 187, 188, Oriented industries 24, 154, 155, 156, 173 External demand 154, 156, 170 Extraction 168, 185 F Facilitate 13, 28, 38, 51, 55, 57, 66, 76, 77, 82, 104, 112, 119, 193, 214, 215, 218 Finance and insurance 6, 98 Financial assistance 12 Fiscal 36, 38, 173 Fisheries 177, 181, 182 Flexibility 23, 55, 218 Floriculture 176 Foundation 28, 87, 109 Fragmented 58 Framework 212, 213, 220 Free-market 40 Fundamental 11, 38, 46, 50, 128 G Gatekeeping 54 Global education network 7 Global supply chain 109, 155 Globalisation 32, 74, 128, 129, 130, 194, 220 Governance 50, 53, 55, 78 Green Building Index 21 Green logistics practices 108 Green productivity (GP) 72, 76, 90, 92, 93 Green technology 91, 119, 121, 165, 170, 203 261
INDEX Guidelines 54, 185, 195 H Handbook 54, 55 Hazard 81, 182 Health tourism 7, 122, 131, 132, 133, 134, 135 Healthcare 7, 98, 106, 111, 113, 130, 131, 132, 133, 134, 135, 148, 198, 203 Herbal 135, 183, 184, 193 Cultivation 10, 185 High speed broadband 13, 40 Horticulture 182, 183 I Impact 26, 32, 38, 50, 53, 54, 55, 70, 71, 81, 89, 91, 111, 118, 133, 164, 170, 176, 194, 204, 210, 211, 212, 221, 222 Imperative 23, 24, 26, 28, 46, 50, 124, 212 Inclusiveness 56 Incomes 6, 21, 27, 36, 38, 43, 45, 50, 98, 99, 130, 134, 145, 154, 158, 170, 171, 172, 176, 181, 185, 190, 195, 199, 200, 202, 203, 213 Indicators 29, 51, 62, 70, 148, 198, 215, 216, 220, 222 Industrialisation 172 Industrialised Building System 10, 21, 137, 144 Infrastructure 13, 32, 33, 35, 40, 44, 45, 46, 63, 98, 102, 105, 107, 108, 111, 112, 114, 115, 122, 125, 130, 132, 134, 135, 138, 186, 187, 188, 190, 199 Innovation 20, 22, 23, 24, 26, 40, 43, 44, 45, 46, 50, 54, 66, 67, 68, 69, 71, 72, 74, 76, 78, 81, 82, 86, 88, 94, 102, 115, 121, 126, 128, 132, 169, 170, 194, 212, 213, 214, 216 Innovative and Creative Circle (ICC) 71, 91 Innovators 43, 47 Institutions 12, 32, 38, 46, 51, 53, 78, 113, 126, 127, 128, 129, 130, 132, 170, 185 Integrated 55, 78, 105, 106, 108, 110, 119, 121, 155, 163, 166, 171, 181, 187, 188, 191, 194, 195, 215 Integrated Circuit Industry (IC) 163 Integrity 57 262 International Convention on QC Circle 71, 82, 84, 85, 86 Internet protocol 111, 113 Investing 22, 108 Investors 32, 36, 103, 172, 188, 223 Irrigation 190, 194, 195 J Judiciary 47 K Kaizen 170 Key opinion leader 134 KLEMS 26, 27 Knowledgeable 28, 44, 129 L Laboratory 128, 185 Labour Cost competitiveness 110, 116, 120, 158, 168 Cost per employee 104, 109, 116, 120, 123, 126, 130, 158, 159, 162, 167 Efficiency 165 Quantity 20, 22, 23 Remuneration 159 Law 38, 47, 58, 108, 119 Legality 57 Legislation 38, 51, 183 Legislative 57 Liberalisation 53, 107, 108, 123, 215 Liberalising 40 Licenses 51, 57 Livestock 176, 177, 182, 183, 192, 193 Logistics services 103, 104, 106, 107, 108 Low-skilled 26 M Macro economic 33, 47
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
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Manufacturing sector The productivi
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productivity of the sector was impa
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target to become a high-income econ
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Towards A High Income Economy CHAPT
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SOURCES OF MALAYSIA’S ECONOMIC GR
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SOURCES OF MALAYSIA’S ECONOMIC GR
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SOURCES OF MALAYSIA’S ECONOMIC GR
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SOURCES OF MALAYSIA’S ECONOMIC GR
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Box 2.1: Productivity Measurement U
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28 Productivity Report 2011/2012 Bo
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CHAPTER 3 MALAYSIA AND INTERNATIONA
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Chart 3.2: IMD Competitiveness Mode
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Malaysia among the top 20 with coun
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Figure 3.3: Economic Performance Ma
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Figure 3.4: Government Efficiency E
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Figure 3.5: Business Efficiency Ext
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economies were already in the innov
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BOX 3.1: CHARACTERISTICS OF INNOVAT
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Characteristics of Selected Top Inn
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CHAPTER 4 MODERNISING BUSINESS REGU
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The Government took a significant s
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egulations in addressing an identif
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The Best Practice Regulation Handbo
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Box 4.1: Enhancing Malaysia’s Com
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Government Agency : Certi�cation
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START NFP Plan Verification OSC DBK
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The following improvements are reco
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ESCALATING ENTERPRISE INNOVATION AN
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ESCALATING ENTERPRISE INNOVATION AN
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ESCALATING ENTERPRISE INNOVATION AN
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ESCALATING ENTERPRISE INNOVATION AN
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ESCALATING ENTERPRISE INNOVATION AN
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Box 5.1: Knowledge Content Study in
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Efficient delivery time is vital to
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Group A (North) China Hong Kong Jap
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. ICQCC 2011, YOKOHAMA, JAPAN 11 th
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Over production is caused by: • I
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Box 5.4: Green Productivity (GP) fo
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Box 5.5: Enhancing Productivity thr
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Box 5.6: Achieving Excellence throu
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PART 3 SYNERGY THROUGH PUBLIC-PRIVA
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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enable the sub-sector to face signi
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cost per employee had significantly
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The industry experienced a nominal
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CHAPTER 7 Figure 7.10: TFP Growth o
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in particular E&E. This sub-sector
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Furthermore, it can be observed tha
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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PRODUCTIVITY PERFORMANCE OF THE AGR
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Box 8.1: Innovative Farming Practic
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PART 4 SUSTAINING THE QUALITY OF LI
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NATION’S QUALITY OF LIFE ASPIRATI
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NATION’S QUALITY OF LIFE ASPIRATI
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NATION’S QUALITY OF LIFE ASPIRATI
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NATION’S QUALITY OF LIFE ASPIRATI
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Sources: Preliminary Report, Malays
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NATION’S QUALITY OF LIFE ASPIRATI
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