chapter 6 - Malaysia Productivity Corporation ( MPC)

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Hence, MPC will be the agency that spearheads and monitors Malaysia’s competitiveness performance in undertaking various initiatives to ensure that Malaysia’s aspiration of being a high income nation by the year 2020 is on the right track. The initiatives are outlined under four main activities as follows: • Collaborate to Compete Enhancing Malaysia’s competitiveness to achieve the aspirations of being the Top 5 in the World Competitiveness Yearbook, Top 10 in the Doing Business Report as well as to progress into the Innovation Driven Stage of Development in the Global Competitiveness Report by 2015 requires concerted efforts of all ministries and agencies. As such, a taskforce and a working group have been set up under the auspices of Ministry of International Trade and Industry (MITI) to enhance MPC’s role in monitoring Malaysia’s competitive performance and to formulate strategies to further enhance Malaysia’s competitiveness. • Managing Perception Issues In determining a nation’s competitiveness position, quantitative and qualitative data are taken into consideration. Qualitative or perception data are collected to complement nonquantifiable elements as documented by both the World Competitiveness Yearbook and Global Competitiveness Report. It is therefore crucial that continuous engagement at various levels be carried out to provide information on the latest development and Government initiatives through continuous communication and interaction with business community and the public. CHAPTER 9 • Hard Data Verification Accurate and updated data is of utmost importance in a report. Issues relating to the hard data of the WCY have been identified as another initiative to be addressed by MPC. Among the action plans to be continuously undertaken are data verification at the ministry level and engagement with international data sources will be continually carried out. • Engagement Activities International partnership and collaboration aim to foster long-term collaborative arrangements between MPC as a partner institute with international ranking agencies, research houses and consultants. It is hoped that through such engagement, MPC will be able to increase its outreach in the international landscape which would serve as a source of reference to help the Government and business communities. The unique network between MPC and the ranking agencies would give MPC the extra mileage in terms of understanding the challenges facing the global business environment and the various frameworks used in analysing competitiveness. MODERNISING BUSINESS REGULATIONS MPC has been entrusted in the Tenth Malaysia Plan to spearhead initiative on modernising business regulations through PEMUDAH, for upgrading quality of existing regulations and National Development Planning Committee (NDPC) and MPC for improving quality of new regulations. MPC 213
NATION’S QUALITY OF LIFE ASPIRATION targeted to reduce RM1 billion compliance cost savings to business yearly. Some of the projects for 2012 towards upgrading quality of existing regulations are as follows: • Stocktaking, Review and Monitoring Licensing Framework of 23 Ministries (Second Wave); • Review Regulatory Burden on Business of Five Sectors (Tourism, Whole & Retails, Health Care, Electrical and Electronics as well as Oil and Gas); • Review Quality of Regulation on Dealing with Construction Permits and Getting Electricity Improving Quality of New Regulations; • ImplementationNewRegulatoryQualitySystem (MPC to assess quality of new regulations); and • Pursue structural changes under Trans-Pacific Partnership (TPP) in promoting trade and investment. EXPEDITING ENTERPRISE INNOVATION In supporting the private sector towards innovation development, the Enterprise Innovation Department of MPC focuses on innovation programmes that will create and implement systems to address the entire value chain. The developed systems would assist the organisation to: • Diagnose the productivity and innovativeness; • Improve innovative processes along the innovation value chain; and 214 • Monitor the success of intervention programmes in enhancing the innovation of companies. The target is to facilitate high impact productivity and innovation drives between 2010 and 2015 that would enable the nation to achieve an average productivity growth of 4.6%. • Enterprise Innovation Intervention Programme The objectives of EIIP are to support companies in improving productivity and competitiveness, develop their knowledge on productivity and competitiveness, create and implement systems to help companies improve their productivity and competitiveness and showcase role models. Companies are expected to increase productivity, reduce waste, improve system and innovation capability through EIIP. FAST-TRACKING TOWARDS BUSINESS EXCELLENCE MPC is currently promoting the Business Excellence Framework in all economic sectors. Business Excellence programme helps organisations to know the status of their journey towards excellence. This is done through an assessment of an organisation’s performance against the requirements of an internationally benchmarked Business Excellence Framework. Based on the outcome of the assessment; organisations scoring between 400 to 699 points will be invited to be a member of Malaysia Productivity and Innovation Class (MPIC). Among others, the MPIC
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MALAYSIA
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STATUTORY REQUIREMENTS In accordanc
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organisation level will further str
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Besides analysis on productivity pe
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CONTENTS MESSAGE FROM MINISTER vi S
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CONTENTS PART 3: SYNERGY THROUGH PU
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CONTENTS Chapter 8: Productivity Pe
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REPORT HIGHLIGHTS PRODUCTIVITY PERF
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The productivity of the services se
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CHAPTER 1 PRODUCTIVITY PERFORMANCE
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Figure 1.2: Productivity Growth by
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for broadband services was also sup
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The other services sub-sector recor
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Manufacturing sector The productivi
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productivity of the sector was impa
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target to become a high-income econ
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Towards A High Income Economy CHAPT
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SOURCES OF MALAYSIA’S ECONOMIC GR
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Box 2.1: Productivity Measurement U
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28 Productivity Report 2011/2012 Bo
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CHAPTER 3 MALAYSIA AND INTERNATIONA
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Chart 3.2: IMD Competitiveness Mode
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Malaysia among the top 20 with coun
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Figure 3.3: Economic Performance Ma
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Figure 3.4: Government Efficiency E
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Figure 3.5: Business Efficiency Ext
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economies were already in the innov
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BOX 3.1: CHARACTERISTICS OF INNOVAT
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Characteristics of Selected Top Inn
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CHAPTER 4 MODERNISING BUSINESS REGU
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The Government took a significant s
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egulations in addressing an identif
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The Best Practice Regulation Handbo
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Box 4.1: Enhancing Malaysia’s Com
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Government Agency : Certi�cation
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START NFP Plan Verification OSC DBK
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The following improvements are reco
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ESCALATING ENTERPRISE INNOVATION AN
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Box 5.1: Knowledge Content Study in
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Efficient delivery time is vital to
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Group A (North) China Hong Kong Jap
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. ICQCC 2011, YOKOHAMA, JAPAN 11 th
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Over production is caused by: • I
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Box 5.4: Green Productivity (GP) fo
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Box 5.5: Enhancing Productivity thr
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Box 5.6: Achieving Excellence throu
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PART 3 SYNERGY THROUGH PUBLIC-PRIVA
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PRODUCTIVITY PERFORMANCE OF THE SER
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Box 6.1: Benchmarking for Education
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Box 6.2: Measuring Performance of P
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Box 6.3: Building Information Model
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CHAPTER 7 PRODUCTIVITY PERFORMANCE
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quarter of the year, the global sup
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CHAPTER 7 Figure 7.3: Productivity
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Figure 7.6 shows that labour remune
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increased to RM35,300 million in 20
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Page 190 and 191: CHAPTER 7 Figure 7.10: TFP Growth o
Page 192 and 193: in particular E&E. This sub-sector
Page 194: Furthermore, it can be observed tha
Page 197 and 198: PRODUCTIVITY PERFORMANCE OF THE AGR
Page 215 and 216: Box 8.1: Innovative Farming Practic
Page 217 and 218: PART 4 SUSTAINING THE QUALITY OF LI
Page 219 and 220: NATION’S QUALITY OF LIFE ASPIRATI
Page 227 and 228: Sources: Preliminary Report, Malays
Page 233: NATION’S QUALITY OF LIFE ASPIRATI
Page 239 and 240: Box 9.1: Best Practices in Work Lif
Page 241 and 242: Box 9.2: National Customer Satisfac
Page 243 and 244: Application of National Customer Sa
Page 246 and 247: APPENDICES
Page 248 and 249: APPENDIX A - PRODUCTIVITY ii. Subtr
Page 250 and 251: APPENDIX A - PRODUCTIVITY 8.2 Labou
Page 252 and 253: APPENDIX A - PRODUCTIVITY 8.5 Proce
Page 254 and 255: APPENDIX C - COMPETITIVENESS TERMIN
Page 256 and 257: APPENDIX D - REGULATORY REVIEW TERM
Page 258 and 259: APPENDIX D - REGULATORY REVIEW Nati
Page 260 and 261: APPENDIX E - TECHNICAL NOTES TERMIN
Page 262 and 263: APPENDIX E - TECHNICAL NOTES Output
Page 264 and 265: APPENDIX E - TECHNICAL NOTES 243
Page 266 and 267: APPENDIX F - CONTRIBUTION BY SUB-SE
Page 268 and 269: MPC CONSULTATIVE PANELS CONSULTATIV
Page 270 and 271: MPC CONSULTATIVE PANELS CONSULTATIV
Page 272 and 273: PARTNERSHIP Economic Planning Unit
Page 274 and 275: MPC CONSULTATIVE OFFICE ADDRESSES P
Page 276 and 277: MPC REFERENCES CONSULTATIVE PANELS
Page 278 and 279: MPC ACRONYMS CONSULTATIVE AND ABBRE
Page 280 and 281: MPC ACRONYMS CONSULTATIVE AND ABBRE
Page 282 and 283: INDEX Culture 28, 46, 47, 67, 71, 7
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INDEX Malcolm Baldrige National Qua
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TRANSFORMATION INNOVATION PARTNERSH
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