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Annual Report 2009/10 Excellence in Retailing - Douglas Holding

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Hussel <strong>in</strong> Figures<br />

Aschaffenburg is also due to be tested at other venues.<br />

It is hoped that “Hussel refreshed” also appeals to a younger,<br />

“sweet-toothed” target group. Hussel is gear<strong>in</strong>g up for<br />

the future with a policy of “attract<strong>in</strong>g the young and keep<strong>in</strong>g<br />

the regulars.” In the area of merchandis<strong>in</strong>g, the number<br />

of different articles will aga<strong>in</strong> be significantly reduced.<br />

At the same time, new brands will be added with the<br />

goal of establish<strong>in</strong>g Hussel as a purveyor of exclusive confectionery.<br />

In just one example, Hussel will be extend<strong>in</strong>g<br />

its selection of susta<strong>in</strong>able, resource-sav<strong>in</strong>g products – <strong>in</strong><br />

its “Organic Confectionery” l<strong>in</strong>e.<br />

Net sales <strong>in</strong> EUR m Stores Employees<br />

Spark<strong>in</strong>g new trends <strong>in</strong> shop design and product presentation: Hussel <strong>in</strong> the Bavarian city of Aschaffenburg.<br />

Divisions<br />

Hussel · Confectionery<br />

<strong>2009</strong>/<strong>10</strong> 2008/09 <strong>2009</strong>/<strong>10</strong> 2008/09 <strong>2009</strong>/<strong>10</strong> 2008/09<br />

Germany 94.9 96.2 247 258 1,094 1,040<br />

Austria 4.5 4.8 14 16 47 57<br />

Total 99.4 <strong>10</strong>1.0 261 274 1,141 1,097<br />

Hussel will cont<strong>in</strong>ue to focus keenly on quality of<br />

service. To further boost its associates’ expertise, the company<br />

is offer<strong>in</strong>g a range of specialist sales tra<strong>in</strong><strong>in</strong>g and<br />

other relevant courses to its staff. With high-quality products,<br />

first-class service and a fresh and up-to-date shop<br />

environment, Hussel is aim<strong>in</strong>g to secure new customers<br />

while cement<strong>in</strong>g its bonds with exist<strong>in</strong>g fans.<br />

<strong>10</strong>9

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