Annual Report 2009/10 Excellence in Retailing - Douglas Holding

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54 Management Report Key results Business activities and operating environment Net assets, financial position and result of operations DOUGLAS HOLDING AG Subsequent events Control system and success factors Opportunities and risks situation Statutory disclosures Forecast and overall assessment ing the environment at their specialty retail stores. This includes the application of energy-saving techniques in air conditioning and ventilation systems for new construction and renovations. Constant room temperatures at the stores are ensured by so-called aircurtain systems. The stores test the use of alternative lighting sources to further reduce the power consumption per square meter. In April 2010, the Douglas perfumery in Frankenthal was used as a pilot store and was fully equipped with LED lighting. Through the installation of an additional system to measure energy use, the consumption will be exactly measured and the effect between air conditioning, heating, lighting, door systems and IT will be assessed. Moreover, the DOUGLAS Group is reviewing continuous applications to minimize the impact of logistics on the environment. Therefore, Douglas fundamentally overhauled its logistics in Germany. As a consequence of the new regrouping of the perfumeries to only five locations instead of eight cross docking sites, the transport volume was significantly reduced over the previous year despite higher quantities of goods. The Thalia bookstores signed a new logistics agreement with their service providers in the 2009/10 fiscal year, which allows all national sales companies to be processed via one logistics system in the future. This minimizes the transportation routes. AppelrathCüpper also analyzed their logistics process and modified their delivery terms. Therefore, the fashion houses will now receive deliveries twice per week instead of every day. Furthermore, Appelrath- Cüpper focused on one provider for the delivery of goods for cost-saving and environmentally-friendly purposes. To protect the forests, the DOUGLAS HOLDING has used FSC-certified paper for many years and has switched to using recycled paper at its service headquarters in Hagen. In January 2010, the Douglas perfumeries and the cosmetics manufacturer Origins launched a mutual project. With the purchase of an Origins product a new tree is planted by the “WikiWoods” organization. In total, 6,000 trees have been planted in the Stechlin nature reserve in Rheinsberg in Brandenburg. Hussel is also committed to protecting the forests. More than half of the packaging of the Hussel confectionery products bear the FSC seal. Social responsibility The DOUGLAS Group’s social commitment encompasses diverse activities. Such as in prior years, the company donated a total of 25,000 EUR on the occasion of its Annual Shareholders’ Meeting in 2010. The foundation “Evangelische Stiftung Volmarstein” received a donation of 12,500 EUR, the child protection department of the “Diakonisches Werk Ennepe-Ruhr/Hagen” and the soup kitchen (Suppenküche Hagen e.V.) each received funds of 6,250 EUR. In the new 2010/11 fiscal year, the DOUGLAS HOLDING also supported the 33rd German Protestant Church Day in Dresden in 2011 by sponsoring a sum of 10,000 EUR. As a company in Hagen, the DOUGLAS Group is actively involved in local assistance projects. This includes active involvement since 2006 in the “Local Alliance for the Family”, an initiative established by the German Federal Ministry of Family. Support is provided both financially and through hands-on-activities as well. Moreover, the human resources department of DOUGLAS HOLDING has assisted the Employment Office in Hagen since 2006 with the job application training of long-term unemployed and mothers returning to the workforce after maternity leaves.
Corporate responsibility is also an integral component of social responsibility for the subsidiaries. Since 2008, the Douglas perfumeries, as the main sponsor, have supported the organization DKMS LIFE, a subsidiary of the German Database of Bone Marrow Donators (DKMS). DKMS LIFE offers free cosmetic seminars for the benefit of women with cancer by helping them cope better with the external consequences of their sickness and its treatment. Since the start of this cooperation back in 2008, the Douglas perfumeries have held more than 450 cosmetic seminars for DKMS LIFE and have allocated a total sum of roughly 470,000 EUR for DKMS LIFE. Furthermore, the Douglas perfumeries were again the main sponsor of the DKMS LIFE Charity Event “dreamball 2010”. The Douglas perfumeries will continue to support DKMS LIFE in 2011 as well. The Douglas perfumeries are also engaged outside of Germany for charitable purposes. Under the slogan “La Flamme Marie Claire”, the women’s magazine “Marie Claire” launched an initiative in France to promote the schooling of girls around the world. The Douglas perfumeries in France also counted among the renowned partners. The bookseller, Thalia, seeks to promote the fascination for literature. In the 2009/10 fiscal year, Thalia not only sponsored the international literature festival “lit.COLOGNE” in Cologne, but also displayed with its team how much fun literature can be. Nine book retailers reported about Europe’s largest literature festival – in a sketchbook specially designed by Thalia on the Internet. Also, numerous authors such as Carlos Ruiz Zafón, Martin Suter, Frank Schätzing, Mo Hayder and Wladimir Kaminer made contributions. In Switzerland, Thalia supported the UNICEF project “School-in-a-Box”, which provides further schooling for children in war zones and crisis areas in the event of emergencies and natural disasters. Each “Box” contains basic equipment for the instructional use by one teacher and up to 40 students. Thalia donated all proceeds – totaling roughly 5,000 Swiss Francs – received from the ticket sales of the Swiss Literature Club. And Christ also campaigns for more social responsibility. Hence, the Jewelry division purchases the diamonds used for the Christ diamond jewelry pieces exclusively from companies buying their diamonds from “Sightholders” (direct buyers) of the “Diamond Trading Company (DTC)” (De Beers Group). All diamonds correspond to the so-called Kimberley-process, which is an inspection system that stops so-called conflict-diamonds via state certificates of origination for trading. Locally, the Christ jeweler has worked closely together for two years with the “Werkstatt über den Teichen GmbH” in Dortmund, a recognized facility for disabled persons. The cooperation comprises the production of store elements and processing work of all types and is planned to be further expanded in the coming years. The Hussel confectionery stores have been committed for more than ten years on a local level for children’s and youth sports by organizing a youth’s golf tournament and a track and field athletics sports festival in Hagen. In the 2009/10 fiscal year, Hussel was the sponsor of the Children’s Village for the second time in the context of the internationally known and top-class equestrian event “Balve Optimum” and was the promoter for the first time of the therapeutic equestrian courses offered there. Hussel cooperated for the first time in 2010 with WWF (World Wildlife Fund) and launched a chocolate advent calendar with tigers featuring the “Year of the Tiger” based on the Chinese calendar. One Euro earned per calendar sold goes to the WWF to save the endangered predatory cat species. In addition, Hussel has presented its top private label Management Report Key results Business activities and operating environment Net assets, financial position and result of operations DOUGLAS HOLDING AG Subsequent events Control system and success factors Opportunities and risks situation Statutory disclosures Forecast and overall assessment 55
Page 1 and 2:
Annual Report 2009/10 Excellence in
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U3 DOUGLAS HOLDING AG 1 DOUGLAS HOL
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MISSION STATEMENT DOUGLAS HOLDING A
Page 7 and 8: to within the foreseeable future. A
Page 9 and 10: CORPORATE GOVERNANCE DOUGLAS HOLDIN
Page 11 and 12: 167 168 component of the Chief Huma
Page 13 and 14: Dr. Dr. h.c. Jörn Kreke, Chairman
Page 15 and 16: Fig. 3 Fig. 2 · Maximum and minimu
Page 17 and 18: from Executive Board speeches as we
Page 19 and 20: IMPRESSIONS October 2009 With Dougl
Page 21 and 22: June 2010 Hussel pilots a “new wo
Page 23 and 24: DOUGLAS HOLDING AG 19 Mission State
Page 25 and 26: Valued for their reading tips: Mari
Page 27 and 28: seminar at the Zeppelin University
Page 29 and 30: DOUGLAS HOLDING AG Mission Statemen
Page 31 and 32: MANAGEMENT REPORT CONTENTS Manageme
Page 33 and 34: KEY RESULTS IN THE 2009/10 FISCAL Y
Page 35 and 36: All five retailing divisions combin
Page 37 and 38: Fig. 1 · Targets and results Targe
Page 39 and 40: ahead at the positive economic outl
Page 41 and 42: In the fiscal year, Douglas opened
Page 43 and 44: The operating earnings in the Books
Page 45 and 46: Fig. 6 · Development of capital ex
Page 47 and 48: lining, which had a liquidity effec
Page 49 and 50: DOUGLAS HOLDING AG The DOUGLAS HOLD
Page 51 and 52: INTERNAL CONTROL SYSTEM AND KEY SUC
Page 53 and 54: DVA calculation Based on the premis
Page 55 and 56: Fig. 14 · Employees by division Ch
Page 57: development of highly qualified emp
Page 61 and 62: “La Margerita” in organic quali
Page 63 and 64: Information technology opportunitie
Page 65 and 66: The data transferred is then automa
Page 67 and 68: The existing risks both as individu
Page 69 and 70: in most industrial countries, the s
Page 71 and 72: cialty retail stores forms a solid
Page 73 and 74: By relaunching its online presentat
Page 75 and 76: DIVISIONS CONTENTS 72 Perfumeries 8
Page 77 and 78: THE WORLD OF BEAUTY First, the good
Page 79 and 80: Nowy Sa˛ cz, Poland, October 2009
Page 81 and 82: Natalia Wörner and Michael Michals
Page 83 and 84: showpiece: “Hilfiger Woman” - a
Page 85 and 86: Stress-free shopping: Douglas - her
Page 87 and 88: Established the first-ever Douglas
Page 89 and 90: Austria’s first multi-channel boo
Page 91 and 92: Divisions Thalia · Books 87 Tradit
Page 93 and 94: Thalia in Figures employees, who su
Page 95 and 96: Capturing the imaginations of Dortm
Page 97 and 98: Pear shape Round brilliant shape Pr
Page 99 and 100: Nadia Iram Christ, Frankfurt (Zeil)
Page 101 and 102: Christ: more than ever before. Empl
Page 103 and 104: FASHIONS, TOP BRANDS, MULTI-CHANNEL
Page 105 and 106: Whether her style is casual or clas
Page 107 and 108: merchandising program, enabling App
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During the 2009/10 financial year H
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Impeccably showcased products: the
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Hussel in Figures Aschaffenburg is
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FINANCIAL STATEMENTS CONTENTS 112 F
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CONSOLIDATED INCOME STATEMENT for t
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STATEMENT OF CHANGES IN GROUP EQUIT
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Financial statements Facts & figure
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NOTES TO THE CONSOLIDATED FINANCIAL
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IAS 23 “Borrowing Costs” In Mar
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public sector have been expanded. T
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Group of Consolidated Companies Ger
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At-equity consolidation 09/30/2010
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5. Accounting and valuation princip
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Financial assets denominated in a f
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issued for speculative purposes. De
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NOTES TO THE INCOME STATEMENT 6. Sa
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11. Investment result In the previo
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15. Income taxes Income taxes 2009/
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Intangible assets - Fiscal year 200
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Property, plant and equipment - Fis
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Finance leases As of the balance sh
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Carrying amounts of goodwill and in
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accounts. The write-downs on trade
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23. Assets and liabilities held for
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of the fiscal year, which are then
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essary information, this plan is qu
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Statement of changes in current pro
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Cash and cash equivalents are compr
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31. Fair Values of financial instru
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All financial liabilities existing
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Financial liabilities In the 2006/0
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There were no receivables from rela
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Expenses for auditor’s fees In ac
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Significant shareholdings No. Name
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Prof. Dr. Mark Wössner Entrepreneu
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FURTHER INFORMATION CONTENTS 176 Ov
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Overview of the past several years
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Fair Value Amount at which an asset
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www.douglas.de www.thalia.de · www
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Annual Report 2009/10 Excellence in Retailing - Douglas Holding

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