Annual Report 2009/10 Excellence in Retailing - Douglas Holding

More documents

Recommendations

Info

86 Divisions Thalia · Books driver. By contrast, the 232 fixed-location bookstores in Germany saw sales decline by 1.4 percent to about EUR 619 million, although they extended their position overall in a generally lackluster market environment. Thanks particularly to the additional revenues from buch.ch, turnover outside Germany was up by 13.1 percent to over EUR 216 million. But the fixed-location bookstores in Austria (33) and Switzerland (24) also posted a 3.8 percent sales gain for a total topping EUR 198 million. In Austria Thalia clearly outperformed the market once again, cementing its status as the country’s most popular retail brand. In Switzerland Thalia successfully secured its leading position in a market where prices are not regulated. In Germany Thalia opened five new bookstores in the 2009/10 financial year; eleven unprofitable locations were closed. In October 2009 Thalia had launched a new era in shop design by opening its first multi-channel bookstore in the “Loop5” shopping mall in Weiterstadt. The venues which opened during 2010 – at Leverkusen’s “Rathaus-Galerie” (February), in the university town of Goettingen (March) and on Westenhellweg in Dortmund (May) – already represent the second generation of multi-channel bookstores. With every new location that it opens, Thalia is gathering useful experience on what customers like most – insights that are systematically incorporated into plans for the next new venue. Thalia also set new benchmarks in the fields of sales training, product displays, and merchandise configuration and management. In the area of shop design, emphasis was placed on investing venues with a local flavor. In Goettingen, for example, pillars recalling birch Colorful reading for budding bookworms – as here in Dortmund. Olaf Schwenk Head of Children’s Books, Augsburg The Books of Umber. Happenstance Found. (P. W. Catanese) “This marks the birth of an exciting new cult trilogy! Catanese’s great mixture: Hap, the boy without a past but with surprising gifts, his mysterious mentor Lord Umber, whales that piggy-back submarines, and a sinister character in pursuit. A magical world that is fatefully linked to the end of technological civilization.” trees allude to the city university’s science faculties. The Dortmund bookstore not only echoes the unique character of Germany’s traditional industrial hub but also features numerous regional works from the areas of literature, history and the arts. For Thalia Austria, the August 2010 opening of its first multi-channel bookstore at the “Varena” shopping center in Vöcklabruck proved a major highlight. Thalia also launched Austria’s very first interactive theme world – covering some 6,500 square feet and dedicated exclusively to the delights of reading. In the area of marketing, the Group’s advertising during 2010 produced a significant leap in brand awareness – as affirmed by the “2010 Brand and Advertising Tracking” study. It found that the Thalia brand’s aided recall score is 73 percent, while some 80 percent of customers are satisfied with their local Thalia bookstore. Other representative surveys among book buyers also showed that awareness of both the fixed-location stores and online shops is rising quickly. The sharp increase in awareness of the online shops was especially noteworthy. Over 50 percent of respondents who knew the Thalia brand are also familiar with thalia.de and thalia.at – a year ago the figure was appreciably lower. This surge was powered above all by the extreme dedication of the
Divisions Thalia · Books 87 Tradition meets innovation in an historical setting: Thalia at the former “Metropol” movie theater in Bonn.
Page 1 and 2:
Annual Report 2009/10 Excellence in
Page 3 and 4:
U3 DOUGLAS HOLDING AG 1 DOUGLAS HOL
Page 5 and 6:
MISSION STATEMENT DOUGLAS HOLDING A
Page 7 and 8:
to within the foreseeable future. A
Page 9 and 10:
CORPORATE GOVERNANCE DOUGLAS HOLDIN
Page 11 and 12:
167 168 component of the Chief Huma
Page 13 and 14:
Dr. Dr. h.c. Jörn Kreke, Chairman
Page 15 and 16:
Fig. 3 Fig. 2 · Maximum and minimu
Page 17 and 18:
from Executive Board speeches as we
Page 19 and 20:
IMPRESSIONS October 2009 With Dougl
Page 21 and 22:
June 2010 Hussel pilots a “new wo
Page 23 and 24:
DOUGLAS HOLDING AG 19 Mission State
Page 25 and 26:
Valued for their reading tips: Mari
Page 27 and 28:
seminar at the Zeppelin University
Page 29 and 30:
DOUGLAS HOLDING AG Mission Statemen
Page 31 and 32:
MANAGEMENT REPORT CONTENTS Manageme
Page 33 and 34:
KEY RESULTS IN THE 2009/10 FISCAL Y
Page 35 and 36:
All five retailing divisions combin
Page 37 and 38:
Fig. 1 · Targets and results Targe
Page 39 and 40: ahead at the positive economic outl
Page 41 and 42: In the fiscal year, Douglas opened
Page 43 and 44: The operating earnings in the Books
Page 45 and 46: Fig. 6 · Development of capital ex
Page 47 and 48: lining, which had a liquidity effec
Page 49 and 50: DOUGLAS HOLDING AG The DOUGLAS HOLD
Page 51 and 52: INTERNAL CONTROL SYSTEM AND KEY SUC
Page 53 and 54: DVA calculation Based on the premis
Page 55 and 56: Fig. 14 · Employees by division Ch
Page 57 and 58: development of highly qualified emp
Page 59 and 60: Corporate responsibility is also an
Page 61 and 62: “La Margerita” in organic quali
Page 63 and 64: Information technology opportunitie
Page 65 and 66: The data transferred is then automa
Page 67 and 68: The existing risks both as individu
Page 69 and 70: in most industrial countries, the s
Page 71 and 72: cialty retail stores forms a solid
Page 73 and 74: By relaunching its online presentat
Page 75 and 76: DIVISIONS CONTENTS 72 Perfumeries 8
Page 77 and 78: THE WORLD OF BEAUTY First, the good
Page 79 and 80: Nowy Sa˛ cz, Poland, October 2009
Page 81 and 82: Natalia Wörner and Michael Michals
Page 83 and 84: showpiece: “Hilfiger Woman” - a
Page 85 and 86: Stress-free shopping: Douglas - her
Page 87 and 88: Established the first-ever Douglas
Page 89: Austria’s first multi-channel boo
Page 93 and 94: Thalia in Figures employees, who su
Page 95 and 96: Capturing the imaginations of Dortm
Page 97 and 98: Pear shape Round brilliant shape Pr
Page 99 and 100: Nadia Iram Christ, Frankfurt (Zeil)
Page 101 and 102: Christ: more than ever before. Empl
Page 103 and 104: FASHIONS, TOP BRANDS, MULTI-CHANNEL
Page 105 and 106: Whether her style is casual or clas
Page 107 and 108: merchandising program, enabling App
Page 109 and 110: During the 2009/10 financial year H
Page 111 and 112: Impeccably showcased products: the
Page 113 and 114: Hussel in Figures Aschaffenburg is
Page 115 and 116: FINANCIAL STATEMENTS CONTENTS 112 F
Page 117 and 118: CONSOLIDATED INCOME STATEMENT for t
Page 119 and 120: STATEMENT OF CHANGES IN GROUP EQUIT
Page 121 and 122: Financial statements Facts & figure
Page 123 and 124: NOTES TO THE CONSOLIDATED FINANCIAL
Page 125 and 126: IAS 23 “Borrowing Costs” In Mar
Page 127 and 128: public sector have been expanded. T
Page 129 and 130: Group of Consolidated Companies Ger
Page 131 and 132: At-equity consolidation 09/30/2010
Page 133 and 134: 5. Accounting and valuation princip
Page 135 and 136: Financial assets denominated in a f
Page 137 and 138: issued for speculative purposes. De
Page 139 and 140: NOTES TO THE INCOME STATEMENT 6. Sa
Page 141 and 142:
11. Investment result In the previo
Page 143 and 144:
15. Income taxes Income taxes 2009/
Page 145 and 146:
Intangible assets - Fiscal year 200
Page 147 and 148:
Property, plant and equipment - Fis
Page 149 and 150:
Finance leases As of the balance sh
Page 151 and 152:
Carrying amounts of goodwill and in
Page 153 and 154:
accounts. The write-downs on trade
Page 155 and 156:
23. Assets and liabilities held for
Page 157 and 158:
of the fiscal year, which are then
Page 159 and 160:
essary information, this plan is qu
Page 161 and 162:
Statement of changes in current pro
Page 163 and 164:
Cash and cash equivalents are compr
Page 165 and 166:
31. Fair Values of financial instru
Page 167 and 168:
All financial liabilities existing
Page 169 and 170:
Financial liabilities In the 2006/0
Page 171 and 172:
There were no receivables from rela
Page 173 and 174:
Expenses for auditor’s fees In ac
Page 175 and 176:
Significant shareholdings No. Name
Page 177 and 178:
Prof. Dr. Mark Wössner Entrepreneu
Page 179 and 180:
FURTHER INFORMATION CONTENTS 176 Ov
Page 181 and 182:
Overview of the past several years
Page 183 and 184:
Fair Value Amount at which an asset
Page 186:
www.douglas.de www.thalia.de · www
show all

Annual Report 2009/10 Excellence in Retailing - Douglas Holding

Create successful ePaper yourself

Delete template?

Save as template?