Annual Report 2009/10 Excellence in Retailing - Douglas Holding

More documents

Recommendations

Info

76 Divisions Douglas · Perfumeries Did you know ... that Douglas sold over 14 million fragrance products in 2010? That’s equivalent to some 4,000 full bathtubs! However, the period also saw 41 new perfumeries opening their doors, the majority of them in Poland (17), Bulgaria (5) and Italy (4). All in all, sales at the 760 Douglas perfumeries outside Germany exceeded EUR 930 million, almost matching the previous year’s figure. Italy, Poland and Turkey in particular posted strong gains. They were ably supported by the perfumeries in the Netherlands and Austria, where Douglas – despite facing strong competition – has led the market for years. At home and abroad, Douglas is still placing its faith in an unwavering customer orientation, excellent product ranges and above all dedicated and professional personnel who offer first-class service and outstanding shopping experiences every single day. The customers have honored this commitment with high sales – and by voting Douglas “Retailer of the Year” for the second time running in 2010: Douglas came in first in the “Perfumery” category of a major survey conducted by the independent “Q&A Research & Consultancy” institute in conjunction with the German Retail Federation and the “Handelsblatt” newspaper. An accolade of this stature both represents praise and recognition for Douglas and its employees and provides an incentive to remain “Germany’s best perfumery” in the eyes of its customers. In merchandising, Douglas continued to expand the share of own and exclusive brands in Germany and beyond. Numerous trend brands such as the cult fragrances from “Ed Hardy,” “True Religion” and “Dsquared2” are available exclusively from Douglas in many European countries, as are nail varnish by Essie and natural cosmetics from Mádara. The partnership with the jewelry designer Thomas Sabo is also auguring well: his debut fragrance “Charm Rose” numbered among the most successful launches of 2010. An unusual partnership between Douglas and Tommy Hilfiger has also proved a great success. Douglas employees from across Germany helped to design the new Hilfiger fragrance – including the packaging and marketing. The result was a true The Douglas beauty professionals do everything to make their customers feel good; shown here, Wolfgang Zühlke from Hilden.
Natalia Wörner and Michael Michalsky Minh-Khai Phan-Thi and Friederike Kempter Parties, perfumes and personalities Divisions Douglas · Perfumeries BERLIN’S MOST BEAUTIFUL NEW STORE In party mood: the great team from the Tauentzienstrasse store. Gesine Cukrowski Empowered women at Douglas: Bettina Plasa, Iris Zeidler and Martina Thoms 77
Page 1 and 2:
Annual Report 2009/10 Excellence in
Page 3 and 4:
U3 DOUGLAS HOLDING AG 1 DOUGLAS HOL
Page 5 and 6:
MISSION STATEMENT DOUGLAS HOLDING A
Page 7 and 8:
to within the foreseeable future. A
Page 9 and 10:
CORPORATE GOVERNANCE DOUGLAS HOLDIN
Page 11 and 12:
167 168 component of the Chief Huma
Page 13 and 14:
Dr. Dr. h.c. Jörn Kreke, Chairman
Page 15 and 16:
Fig. 3 Fig. 2 · Maximum and minimu
Page 17 and 18:
from Executive Board speeches as we
Page 19 and 20:
IMPRESSIONS October 2009 With Dougl
Page 21 and 22:
June 2010 Hussel pilots a “new wo
Page 23 and 24:
DOUGLAS HOLDING AG 19 Mission State
Page 25 and 26:
Valued for their reading tips: Mari
Page 27 and 28:
seminar at the Zeppelin University
Page 29 and 30: DOUGLAS HOLDING AG Mission Statemen
Page 31 and 32: MANAGEMENT REPORT CONTENTS Manageme
Page 33 and 34: KEY RESULTS IN THE 2009/10 FISCAL Y
Page 35 and 36: All five retailing divisions combin
Page 37 and 38: Fig. 1 · Targets and results Targe
Page 39 and 40: ahead at the positive economic outl
Page 41 and 42: In the fiscal year, Douglas opened
Page 43 and 44: The operating earnings in the Books
Page 45 and 46: Fig. 6 · Development of capital ex
Page 47 and 48: lining, which had a liquidity effec
Page 49 and 50: DOUGLAS HOLDING AG The DOUGLAS HOLD
Page 51 and 52: INTERNAL CONTROL SYSTEM AND KEY SUC
Page 53 and 54: DVA calculation Based on the premis
Page 55 and 56: Fig. 14 · Employees by division Ch
Page 57 and 58: development of highly qualified emp
Page 59 and 60: Corporate responsibility is also an
Page 61 and 62: “La Margerita” in organic quali
Page 63 and 64: Information technology opportunitie
Page 65 and 66: The data transferred is then automa
Page 67 and 68: The existing risks both as individu
Page 69 and 70: in most industrial countries, the s
Page 71 and 72: cialty retail stores forms a solid
Page 73 and 74: By relaunching its online presentat
Page 75 and 76: DIVISIONS CONTENTS 72 Perfumeries 8
Page 77 and 78: THE WORLD OF BEAUTY First, the good
Page 79: Nowy Sa˛ cz, Poland, October 2009
Page 83 and 84: showpiece: “Hilfiger Woman” - a
Page 85 and 86: Stress-free shopping: Douglas - her
Page 87 and 88: Established the first-ever Douglas
Page 89 and 90: Austria’s first multi-channel boo
Page 91 and 92: Divisions Thalia · Books 87 Tradit
Page 93 and 94: Thalia in Figures employees, who su
Page 95 and 96: Capturing the imaginations of Dortm
Page 97 and 98: Pear shape Round brilliant shape Pr
Page 99 and 100: Nadia Iram Christ, Frankfurt (Zeil)
Page 101 and 102: Christ: more than ever before. Empl
Page 103 and 104: FASHIONS, TOP BRANDS, MULTI-CHANNEL
Page 105 and 106: Whether her style is casual or clas
Page 107 and 108: merchandising program, enabling App
Page 109 and 110: During the 2009/10 financial year H
Page 111 and 112: Impeccably showcased products: the
Page 113 and 114: Hussel in Figures Aschaffenburg is
Page 115 and 116: FINANCIAL STATEMENTS CONTENTS 112 F
Page 117 and 118: CONSOLIDATED INCOME STATEMENT for t
Page 119 and 120: STATEMENT OF CHANGES IN GROUP EQUIT
Page 121 and 122: Financial statements Facts & figure
Page 123 and 124: NOTES TO THE CONSOLIDATED FINANCIAL
Page 125 and 126: IAS 23 “Borrowing Costs” In Mar
Page 127 and 128: public sector have been expanded. T
Page 129 and 130: Group of Consolidated Companies Ger
Page 131 and 132:
At-equity consolidation 09/30/2010
Page 133 and 134:
5. Accounting and valuation princip
Page 135 and 136:
Financial assets denominated in a f
Page 137 and 138:
issued for speculative purposes. De
Page 139 and 140:
NOTES TO THE INCOME STATEMENT 6. Sa
Page 141 and 142:
11. Investment result In the previo
Page 143 and 144:
15. Income taxes Income taxes 2009/
Page 145 and 146:
Intangible assets - Fiscal year 200
Page 147 and 148:
Property, plant and equipment - Fis
Page 149 and 150:
Finance leases As of the balance sh
Page 151 and 152:
Carrying amounts of goodwill and in
Page 153 and 154:
accounts. The write-downs on trade
Page 155 and 156:
23. Assets and liabilities held for
Page 157 and 158:
of the fiscal year, which are then
Page 159 and 160:
essary information, this plan is qu
Page 161 and 162:
Statement of changes in current pro
Page 163 and 164:
Cash and cash equivalents are compr
Page 165 and 166:
31. Fair Values of financial instru
Page 167 and 168:
All financial liabilities existing
Page 169 and 170:
Financial liabilities In the 2006/0
Page 171 and 172:
There were no receivables from rela
Page 173 and 174:
Expenses for auditor’s fees In ac
Page 175 and 176:
Significant shareholdings No. Name
Page 177 and 178:
Prof. Dr. Mark Wössner Entrepreneu
Page 179 and 180:
FURTHER INFORMATION CONTENTS 176 Ov
Page 181 and 182:
Overview of the past several years
Page 183 and 184:
Fair Value Amount at which an asset
Page 186:
www.douglas.de www.thalia.de · www
show all

Annual Report 2009/10 Excellence in Retailing - Douglas Holding

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?