Sensemaking og forandring i forsvaret - Forsvarsakademiet

INDHOLDSFORTEGNELSE
UKLASSIFICERET
1. INDLEDNING...................................................................................................................1
1.1. Motivation og relevans..................................................................................................1
1.2. Opgaveanalyse – problemformulering ..........................................................................2
1.2.2. Sensemaking – hvad er meningen?...........................................................................5
1.2.3. Casen og vejen dertil .................................................................................................6
1.2.4. Problemanalyse .........................................................................................................7
1.2.5. Problemformulering....................................................................................................8
1.2.6. Opgavens opbygning.................................................................................................8
1.3. Videnskabeligt udgangspunkt .......................................................................................9
1.3.1. Tilvalg af teori ............................................................................................................9
1.3.2. Egen rolle i undersøgelsen ......................................................................................10
1.3.3. Analysemetode ........................................................................................................10
1.3.4. Afgrænsning ............................................................................................................11
2. TEORI............................................................................................................................13
2.1. Forandringsledelse .....................................................................................................13
2.1.1. Forandring ...............................................................................................................13
2.1.2. Kotters forandringsmodel.........................................................................................15
2.1.3. Kotter afslutningsvis.................................................................................................21
2.2. Sensemaking og modstand mod forandring ...............................................................21
2.2.1. Sensemaking ...........................................................................................................22
2.2.2. De syv karakteristika................................................................................................27
2.2.3. Sensegiving .............................................................................................................28
3. ANALYSE ......................................................................................................................29
3.1. Casen .........................................................................................................................29
3.2. Optakt til analyse ........................................................................................................31
3.3. Empiri analyse ............................................................................................................31
3.3.1. Antagelse 1 – implicit antagelse om modstand mod forandringen...........................31
3.3.2. Antagelse 2 - har forandringen været en succes? ...................................................32
3.3.3. Delkonklusion - antagelser.......................................................................................37
3.3.4. Forandring og sensemaking ....................................................................................37
3.3.5. Organisatorisk udfordring.........................................................................................38
3.3.6. Informationskløften i et sensemakingperspektiv ......................................................41
3.3.7. Symboler..................................................................................................................43
3.3.8. Sensegiving .............................................................................................................43
4. KONKLUSION ...............................................................................................................46
4.1.1. Forandringsparathed................................................................................................46
4.1.2. Styrende koalitioner og teams .................................................................................47
4.1.3. Informationskløften og fragmenterede organisationer..............................................47
4.1.4. Talk the Walk ...........................................................................................................48
4.1.5. Kommunikationsmedier ...........................................................................................49
UKLASSIFICERET
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