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ExpressCluster X 2.0 for Windows Reference Guide - Nec

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When activating or deactivating network partition resolution<br />

resource fails<br />

1. Majority method<br />

Memory or OS resources may not be sufficient. Check them.<br />

2. COM method<br />

The cause may be one of the following:<br />

Section III Maintenance in<strong>for</strong>mation<br />

Troubleshooting<br />

- The specified device name (such as COM1 and COM2) may not exist in the system.<br />

Confirm that the device name specified by the Builder exists in the system.<br />

- Other application may be using the device name specified by the Builder (such as COM1<br />

and COM2). Check the device name.<br />

3. PING method<br />

Memory or OS resources may not be sufficient. Check them.<br />

4. DISK method<br />

The settings of the Builder are invalid. Check that the disk heartbeat partition is set to be<br />

filtered on the HBA tab of Server Properties of the server that failed to be activated or<br />

deactivated. Check that the disk heartbeat partition is not used by other resource (disk<br />

resource, mirror disk resource).<br />

When a network partition resolution resource error is detected<br />

1. Majority method<br />

Memory or OS resources may not be sufficient. Check them.<br />

2. COM method<br />

Communication between the servers by the COM method cannot be per<strong>for</strong>med. Confirm<br />

that the serial cable is connected to the device specified by the Builder properly.<br />

3. PING method<br />

There is no PING command response from the PING destination device. Check that there is<br />

no problem in the communication path from the cluster server to the PING destination<br />

device.<br />

4. DISK method<br />

Time-out occurred in accessing the disk heartbeat partition, or disconnection of the cable to<br />

the shared disk was detected.<br />

If a time-out has occurred, select Tuning on the Network Partition Resolution I/F tab of<br />

Tuning. Select the disk network partition resolution resource with an error on the Disk tab<br />

of the NP Resolution Tuning Properties dialog, and adjust IO Wait Time from Edit.<br />

If cable disconnection is detected, check the cable connection status.<br />

Network partition resolution resource becomes unavailable<br />

A combination of network partition resolution resources is invalid. Refer to Chapter 9, “Details<br />

on network partition resolution resources” and change the settings by using the Builder.<br />

773

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