User Interface Design and Ergonomics - National Open University of ...

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organizations themselves. Interaction design defines the behavior (the "interaction") of an artifact or system in response to its users. Certain basic principles of cognitive psychology provide grounding for interaction design. These include mental models, mapping, interface metaphors, and affordances. Many of these are laid out in Donald Norman's influential book The Psychology of Everyday Things. Academic research in Human Computer Interaction (HCI) includes methods for describing and testing the usability of interacting with an interface, such as cognitive dimensions and the cognitive walkthrough. Interaction designers are typically informed through iterative cycles of user research. They design with an emphasis on user goals and experience, and evaluate designs in terms of usability and affective influence. 3.2 USER-CENTERED INTERACTION DESIGN As technologies are often overly complex for their intended target audience, interaction design aims to minimize the learning curve and to increase accuracy and efficiency of a task without diminishing usefulness. The objective is to reduce frustration and increase user productivity and satisfaction. Interaction design attempts to improve the usability and experience of the product, by first researching and understanding certain users' needs and then designing to meet and exceed them. (Figuring out who needs to use it, and how those people would like to use it.) Only by involving users who will use a product or system on a regular basis will designers be able to properly tailor and maximize usability. Involving real users, designers gain the ability to better understand user goals and experiences. (see also: Usercentered design) There are also positive side effects which include enhanced system capability awareness and user ownership. It is important that the user be aware of system capabilities from an early stage so that expectations regarding functionality are both realistic and properly understood. Also, users who have been active participants in a product's development are more likely to feel a sense of ownership, thus increasing overall satisfaction. 3.3 HISTORY OF INTERACTION DESIGN The term interaction design was first proposed by Bill Moggridge and Bill Verplank in the late 1980s. To Verplank, it was an adaptation of the computer science term user interface design to the industrial design profession. [3] To Moggridge, it was an improvement over soft-face, which he had coined in 1984 to refer to the application of industrial design to products containing software (Moggridge 2006). In 1989, Gillian Crampton-Smith established an interaction design MA at the Royal College of Art in London (originally entitled "computer-related design" and now known as "design interactions"). In 2001, she helped found the Interaction Design Institute Ivrea, a small institute in Northern Italy dedicated solely to interaction design; the institute 86
moved to Milan in October 2005 and merged courses with Domus Academy. Today, some of the people originally involved with IDII have now set up a new institute in Copenhagen, called the Copenhagen Institute of Interaction Design or CIID. Today, interaction design is taught in many schools worldwide. 3.4 RELATIONSHIP WITH USER INTERFACE DESIGN Interaction Design is often associated with the design of system interfaces in a variety of media (see also: Interface design, Experience design) but concentrates on the aspects of the interface that define and present its behavior over time, with a focus on developing the system to respond to the user's experience and not the other way around. The system interface can be thought of as the artifact (whether visual or other sensory) that represents an offering's designed interactions. Interactive voice response (Telephone User Interface) is an example of interaction design without graphical user interface as a media. Interactivity, however, is not limited to technological systems. People have been interacting with each other as long as humans have been a species. Therefore, interaction design can be applied to the development of all solutions (or offerings), such as services and events. Those who design these offerings have, typically, performed interaction design inherently without naming it as such. 3.5 INTERACTIVE DESIGN METHODOLOGIES Interaction designers often follow similar processes to create a solution (not the solution) to a known interface design problem. Designers build rapid prototypes and test them with the users to validate or rebut the idea. There are six major steps in interaction design. These are:- a. Design research Using design research techniques (observations, interviews, questionnaires, and related activities) designers investigate users and their environment in order to learn more about them and thus be better able to design for them. b. Research analysis and concept generation Drawing on a combination of user research, technological possibilities, and business opportunities, designers create concepts for new software, products, services, or systems. This process may involve multiple rounds of brainstorming, discussion, and refinement. To help designers realize user requirements, they may use tools such as personas or user profiles that are reflective of their targeted user group. From these personae, and the patterns of behavior observed in the research, designers create scenarios (or user stories) or storyboards, which imagine a future work flow the users will go through using the product or service. 87
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] NATIONAL OPEN UNIVERSITY OF NIGER
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National Open University of Nigeria
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Summary ...........................
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UNIT 3 - GRAPHICAL USER INTERFACE (
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Assignments File Tutor-Marked Assig
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2 DESIGN and DESIGNING GOOD USER IN
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need both the study unit you are wo
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CIT 711: USER INTERFACE DESIGN AND
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UNIT 1 FUNDAMENTALS OF USER INTERFA
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3.3 TYPES OF USER INTERFACES Curren
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3.5 USER INTERFACE MODALITIES AND M
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Table of Contents 1.0 Introduction
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3.1.1 DESIGNING A GOOD USER INTERFA
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widgets properly is to read and und
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Figure 1:- Showing that alignment o
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6.0 TUTOR MARKED ASSIGNMENT a. How
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A graphical user interface is a typ
Page 36 and 37: Operating System. It is easy for a
Page 38 and 39: A list of items from which to selec
Page 40 and 41: collaborative work. For example, sc
Page 42 and 43: MODULE 1 UNIT 4 HUMAN COMPUTER INTE
Page 44 and 45: 3.3 DIFFERNCES WITH RELATED FIELDS
Page 46 and 47: window blinds to automobile braking
Page 48 and 49: Wickens, Christopher D., John D. Le
Page 50 and 51: The International Ergonomics Associ
Page 52 and 53: approach, the Gilbreths reduced the
Page 54 and 55: 3.6 BENEFITS OF ERGONOMICS The thre
Page 56 and 57: Another key to reducing lumbar disc
Page 58 and 59: MODULE 2 - USER INTERFACE DESIGN TE
Page 60 and 61: methods include inspection methods,
Page 62 and 63: Determine time of each operation (b
Page 64 and 65: unable to understand new informatio
Page 66 and 67: M cones, or, misleadingly, green co
Page 68 and 69: Motor skill which is a learned seri
Page 70 and 71: MODULE 2 UNIT 2 UNDERSTANDING USERS
Page 72 and 73: The users of a system must be ident
Page 74 and 75: This example brings up an important
Page 76 and 77: whether you want to have a palette
Page 78 and 79: Task analysis which includes identi
Page 80 and 81: MODULE 2 UNIT 3 USER CENTERED DESIG
Page 82 and 83: or small body text is also hard to
Page 84 and 85: Introduction to User-centered desig
Page 88 and 89: After thorough analysis using vario
Page 90 and 91: Interaction design which is the dis
Page 92 and 93: In human-computer interaction and c
Page 94 and 95: The preferred method for ensuring u
Page 96 and 97: 3.4 ISO STANDARDS FOR USABILITY ISO
Page 98 and 99: In this unit, you have been introdu
Page 100 and 101: affect the way the command is execu
Page 102 and 103: • Guides the user via the predefi
Page 104 and 105: The term direct manipulation was in
Page 106 and 107: There are two important reasons for
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Page 110 and 111: UNIT 1 PROTOTYPING Table of Content
Page 112 and 113: Figure 12: The iterative steps of p
Page 114 and 115: select print Figure 13: An interfac
Page 116 and 117: Ambler, S.W. & Constantine, L.L. (2
Page 118 and 119: 3.2 LOW-FIDELITY PROTOTYPES Low-fid
Page 120 and 121: Figure 14:- Example of Sketching II
Page 122 and 123: Much more important for features th
Page 124 and 125: DENIM, an extension of SILK, is a t
Page 126 and 127: • Encourage menu & forms style, r
Page 128 and 129: Another problem is that native widg
Page 130 and 131: interfaces, so that a realistic sim
Page 132 and 133: UNIT 3 INPUT AND OUTPUT MODELS Tabl
Page 134 and 135: Recall that perceptual fusion means
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3.2 OUTPUT MODEL There are basicall
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directly-mapped pixel image will no
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Most stroke models also include som
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UNIT 4 MODEL VIEW-CONTROLLER (MVC)
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3.3.2 AS A DESIGN PATTERN MVC enco
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The Views are XForms controls for s
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UNIT 5 LAYOUTS AND CONSTRAINTS Tabl
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3.5 CONSTRAINTS Constraints are rel
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MODULE 4 UNIT 1 TECHNIQUES FOR EVAL
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a. Card Sorting Card sorting is a w
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Rapid prototyping is a method used
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3.2.1 THE USE OF PROTOTYPES It is o
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Dumas, J.S. and Redish, J.C. (1999)
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the users' respect for you as a pro
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the users will be and what kind of
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speed whenever the average load was
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Table 4:- Table: Average times for
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phases: list the actions, and then
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Nielsen and Molich used their own e
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7.0 REFERENCES AND FURTHER READING
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users. If you do not, you can be ba
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If you are led to develop more and
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It's very easy to shape the comment
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a. Analyzing the Bottom-Line Number
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you use. But then you need some way
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ecruit test users with more similar
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MODULE 4 UNIT 4 OTHER EVALUATION IS
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3.2 CURRENT ISSUES CONCERNING EVALU
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2.0 OBJECTIVES By the end this unit
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It provides a real focal point for
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3.3.4 CONDUCTING THE TEST Having co
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The stages involved in usability te
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