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User Interface Design and Ergonomics - National Open University of ...

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users as well as between users <strong>and</strong> their devices. The dynamics <strong>of</strong> interpersonal<br />

communication, speech <strong>and</strong> writing, the pragmatics <strong>of</strong> talk <strong>and</strong> interaction--these now<br />

become critical factors in the use <strong>of</strong> social technologies. And they are factors described<br />

less by an approach steeped in the rational choice approach taken by cognitive science<br />

than that by sociology, psychology, <strong>and</strong> anthropology.<br />

Affective interaction design<br />

Throughout the process <strong>of</strong> interaction design, designers must be aware <strong>of</strong> key aspects in<br />

their designs that influence emotional responses in target users. The need for products to<br />

convey positive emotions <strong>and</strong> avoid negative ones is critical to product success. [1] These<br />

aspects include positive, negative, motivational, learning, creative, social <strong>and</strong> persuasive<br />

influences to name a few. One method that can help convey such aspects is the use <strong>of</strong><br />

expressive interfaces. In s<strong>of</strong>tware, for example, the use <strong>of</strong> dynamic icons, animations <strong>and</strong><br />

sound can help communicate a state <strong>of</strong> operation, creating a sense <strong>of</strong> interactivity <strong>and</strong><br />

feedback. <strong>Interface</strong> aspects such as fonts, color pallet, <strong>and</strong> graphical layouts can also<br />

influence an interface's perceived effectiveness. Studies have shown that affective aspects<br />

can affect a user's perception <strong>of</strong> usability. [1]<br />

Emotional <strong>and</strong> pleasure theories exist to explain peoples responses to the use <strong>of</strong><br />

interactive products. These includes Don Norman's emotional design model, Patrick<br />

Jordan's pleasure model, <strong>and</strong> McCarthy <strong>and</strong> Wright's Technology as Experience<br />

framework.<br />

3.7 INTERACTION DESIGN DOMAINS<br />

Interaction designers work in many areas, including s<strong>of</strong>tware interfaces, (business)<br />

information systems, internet, physical products, environments, services, <strong>and</strong> systems<br />

which may combine many <strong>of</strong> these. Each area requires its own skills <strong>and</strong> approaches, but<br />

there are aspects <strong>of</strong> interaction design common to all.<br />

Interaction designers <strong>of</strong>ten work in interdisciplinary teams as their work requires<br />

expertise in many different domains, including graphic design, programming,<br />

psychology, user testing, product design, etc (see below for more related disciplines).<br />

Thus, they need to underst<strong>and</strong> enough <strong>of</strong> these fields to work effectively with specialists.<br />

4.0 CONCLUSION<br />

In this unit, you have been introduced to the principles <strong>of</strong> interaction design. <strong>User</strong>-<br />

Centered Interaction design was also discussed. The history, relationship, methodologies<br />

<strong>and</strong> various aspects <strong>of</strong> <strong>User</strong>-Centered Interaction <strong>Design</strong> was also explained. An<br />

interaction design domain was also discussed.<br />

5.0 SUMMARY<br />

The summary <strong>of</strong> what have been discussed in this course are:-<br />

89

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