Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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1.3.3 Prepare Team (continued) Implementation Guidance Analysis of Objective Evidence Analysis of the objective evidence provided by the appraised organization, such as questionnaire responses or worksheets summarizing objective evidence, can be accomplished following or as an integrated part of appraisal team preparation and training. Team members should become familiar with the instruments (e.g., questionnaires, PII database) to be used as data collection sources during the appraisal. Demonstrations or exercises using the data collection tools and methods planned for the appraisal should be used to provide appraisal team members with an opportunity to practice techniques for data recording, verification, and analysis. This may include mechanisms such as wall charts, spreadsheets, or data reduction tools. The more familiarity and comfort that can be obtained with these tools in advance, the greater the savings in team efficiency during the appraisal on-site phases. Continued on next page Page II-44 CMU/SEI-2001-HB-001
1.3.3 Prepare Team (continued) Implementation Guidance Roles and Responsibilities The appraisal team leader should assign and explain team member roles and responsibilities to be performed during the appraisal. Typical roles to be assigned include: Organizational Unit Coordinator: The Organizational Unit Coordinator handles on-site logistics and provides technical, administrative, and logistical support to the appraisal team leader. This usually includes activities such as coordinating schedules, notifying participants, arranging adequate facilities and resources, obtaining requested documentation, and arranging catering. He or she may also coordinate or provide clerical support to the team. This role is often assigned to one or more members of the organizational unit. The Organizational Unit Coordinator may be one of the appraisal team members, or this role may be assigned to other site personnel. Librarian: The librarian manages the inventory of appraisal documents, coordinates requests for additional documentation evidence, and returns documents at the end of the appraisal. This role can be fulfilled by an appraisal team member or by a member of the support staff. Process Area Mini-Teams: Mini-teams take the lead for data collection in assigned PAs. They ensure that information collected during a data gathering session covers their PAs, request additional information needed relative to their PAs, and record the work performed by individual appraisal team members pertaining to their PAs. Mini-teams typically consist of two or three members. Mini-team assignments can be made based on several factors, including • related PAs (e.g., PA categories) • composition mix of mini-team members (e.g., discipline experience, appraisal experience) Facilitator: The facilitator conducts interviews, asking questions of interview participants. Timekeeper: The timekeeper is responsible for tracking time and schedule constraints during interviews and other activities. Observer: Due to the confidentiality required during an appraisal and the cohesiveness needed to participate in appraisal activities, observers are not permitted to participate in the appraisal processes. The only exception is an observer who is authorized by the CMMI Steward to observe a candidate Lead Appraiser’s performance as appraisal team leader or to perform an audit as part of the quality audit function of the Steward. CMU/SEI-2001-HB-001 Page II-45
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Standard CMMI SM Appraisal Method f
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This report was prepared for the SE
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Focused Investigation 23 Practice I
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2.2.2 Characterize Implementation o
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I-vi CMU/SEI-2001-HB-001
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I-viii CMU/SEI-2001-HB-001
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I-x CMU/SEI-2001-HB-001
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I-xii CMU/SEI-2001-HB-001
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I-2 CMU/SEI-2001-HB-001
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Table I-2: Part II Contents Phase P
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Part II People who will enact an ap
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I-8 CMU/SEI-2001-HB-001
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As the CMMI Steward , the SEI suppo
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Upon determining that sufficient co
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I-14 CMU/SEI-2001-HB-001
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The SCAMPI method is also designed
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Usage Mode Process Monitoring Descr
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Method Concepts This section provid
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quirement of the SCAMPI method. Fac
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• Understand what objective evide
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consider all aspects of the process
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Characterizing Practices Verificati
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els. Instruments can take various f
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Method Description This section pro
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Page 52 and 53: Table I-11: SCAMPI Phase Summary: C
Page 54 and 55: Sponsor, Initial Requirements and C
Page 56 and 57: 2 Conduct Appraisal Appraisal Data,
Page 58 and 59: Nominal Evaluation Schedule View An
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Page 62 and 63: 1.1 Analyze Requirements (continued
Page 64 and 65: 1.1.1 Determine Appraisal Objective
Page 66 and 67: 1.1.2 Determine Appraisal Constrain
Page 68 and 69: 1.1.3 Determine Appraisal Scope Act
Page 70 and 71: 1.1.3 Determine Appraisal Scope (co
Page 72 and 73: 1.1.4 Determine Outputs Activity De
Page 74 and 75: 1.1.5 Obtain Commitment to Appraisa
Page 78 and 79: 1.2 Develop Appraisal Plan (continu
Page 80 and 81: 1.2.1 Tailor Method Activity Descri
Page 82 and 83: 1.2.2 Identify Needed Resources Act
Page 84 and 85: 1.2.3 Determine Cost and Schedule A
Page 86 and 87: 1.2.4 Plan and Manage Logistics Act
Page 88 and 89: 1.2.6 Obtain Commitment to Appraisa
Page 92 and 93: 1.3 Select and Prepare Team (contin
Page 94 and 95: 1.3.1 Identify Team Leader Activity
Page 96 and 97: 1.3.2 Select Team Members Activity
Page 98 and 99: 1.3.3 Prepare Team Activity Descrip
Page 100 and 101: 1.3.3 Prepare Team (continued) Opti
Page 106 and 107: 1.4 Obtain and Analyze Initial Obje
Page 108 and 109: 1.4.1 Prepare Participants Activity
Page 110 and 111: 1.4.2 Administer Instruments Activi
Page 112 and 113: 1.4.3 Obtain Initial Objective Evid
Page 114 and 115: 1.4.4 Inventory Objective Evidence
Page 116 and 117: 1.4.4 Inventory Objective Evidence
Page 118 and 119: 1.5 Prepare for Collection of Objec
Page 120 and 121: 1.5.1 Perform Readiness Review Acti
Page 122 and 123: 1.5.2 Prepare Data Collection Plan
Page 124 and 125: 1.5.2 Prepare Data Collection Plan
Page 126 and 127: 1.5.3 Replan Data Collection Activi
Page 130 and 131: 2.1 Examine Objective Evidence (con
Page 132 and 133: 2.1.1 Examine Objective Evidence fr
Page 144 and 145: 2.2 Verify and Validate Objective E
Page 146 and 147: 2.2.1 Verify Objective Evidence Act
Page 148 and 149: 2.2.2 Characterize Implementation o
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2.2.3 Validate Practice Implementat
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2.2.3 Validate Practice Implementat
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Page II-98 CMU/SEI-2001-HB-001
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2.3 Document Objective Evidence (co
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2.3.1 Take/Review/Tag Notes Activit
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2.3.2 Record Presence/Absence of Ob
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2.3.3 Document Practice Implementat
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2.3.4 Review and Update the Data Co
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2.4 Generate Appraisal Results Purp
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2.4 Generate Appraisal Results (con
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2.4.1 Derive Findings and Rate Goal
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2.4.2a Determine Process Area Capab
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2.4.3a Determine Capability Profile
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2.4.4 Document Appraisal Results Ac
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3.1 Deliver Appraisal Results Purpo
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3.1 Deliver Appraisal Results (cont
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3.1.1 Present Final Findings (conti
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CMU/SEI-2001-HB-001 Page II-129
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3.1.2 Conduct Executive Session(s)
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3.1.3 Plan for Next Steps (continue
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3.2 Package and Archive Appraisal A
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3.2 Package and Archive Appraisal A
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3.2.1 Collect Lessons Learned (cont
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3.2.2 Generate Appraisal Record (co
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3.2.4 Archive and/or Dispose of Key
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Part III: Appendices, References, a
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Appendix A Appraisal Disclosure Sta
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Appendix B The Role of Practice Imp
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time-consuming task of investigatin
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Direct Artifact This PII type is re
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Since models are necessarily expres
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Appendix C Focused Investigation El
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Appendix D ARC/MDD Traceability Tab
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ARC ID ARC Requirement MDD Process
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References/Bibliography [AFMC 94] A
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Glossary The MDD glossary defines m
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the appraisal findings and ratings
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ganization. (See verification-based
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Implemented (PI) are not satisfied.
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supplier). [derived from MDD method
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REPORT DOCUMENTATION PAGE Form Appr
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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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