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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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In <strong>SCAMPI</strong>, Practice Implementation Indicators are the necessary consequence of implementing<br />

<strong>CMMI</strong> model practices. For example, the establishment of an artifact, such as a<br />

document, is often an expected outcome resulting from implementation of a model practice.<br />

Other indicators may indirectly substantiate implementation of the practice, such as evidence<br />

of a status meeting or peer review being held. Members of the organizational unit may affirm<br />

through questionnaires or interviews that the practice is implemented. These are all potential<br />

“footprints” that can be used as objective evidence to verify and substantiate implementation<br />

of model practices.<br />

<strong>SCAMPI</strong> characterizes PIIs according to the indicator types described in Table I-9.<br />

Table I-9: Practice Implementation Indicator Types<br />

Indicator Type Description Examples<br />

Direct artifacts The tangible outputs resulting directly<br />

from implementation of a specific or generic<br />

practice. An integral part of verifying<br />

practice implementation. May be explicitly<br />

stated or implied by the practice<br />

statement or associated in<strong>for</strong>mative material.<br />

Indirect artifacts<br />

Affirmations<br />

Artifacts that are a consequence of per<strong>for</strong>ming<br />

a specific or generic practice or<br />

that substantiate its implementation, but<br />

which are not the purpose <strong>for</strong> which the<br />

practice is per<strong>for</strong>med. This indicator type<br />

is especially useful when there may be<br />

doubts about whether the intent of the<br />

practice has been met (e.g., an artifact<br />

exists but there is no indication of where<br />

it came from, who worked to develop it,<br />

or how it is used).<br />

Oral or written statements confirming or<br />

supporting implementation of a specific<br />

or generic practice. These are usually<br />

provided by the implementers of the<br />

practice and/or internal or external customers,<br />

but may also include other stakeholders<br />

(e.g., managers, suppliers).<br />

Typical work products listed<br />

in <strong>CMMI</strong> model practices<br />

Target products of an “Establish<br />

and Maintain” specific<br />

practice<br />

Documents, deliverable<br />

products, training materials,<br />

etc.<br />

Typical work products listed<br />

in <strong>CMMI</strong> model practices<br />

Meeting minutes, review results,<br />

status reports<br />

Per<strong>for</strong>mance measures<br />

Questionnaire responses<br />

Interviews<br />

Presentations<br />

<strong>Appraisal</strong> teams are obligated to seek objective evidence of each of these types as a prerequisite<br />

to <strong>for</strong>mulating characterizations of practice implementation. The indicator types that will<br />

be most appropriate to reflect practice implementation will vary according to the context in<br />

which the process is implemented, as well as the practice itself. The appraisal team should<br />

CMU/SEI-2001-HB-001 I-25

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