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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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2.1 Examine Objective Evidence (continued)<br />

Interfaces<br />

with Other<br />

<strong>Process</strong>es<br />

Summary of<br />

Activities<br />

The activities that provide the team with data needed to produce reliable<br />

appraisal outputs are perhaps the most visible part of the appraisal process<br />

from the perspective of the appraised organization. For this reason, <strong>SCAMPI</strong><br />

places a heavy emphasis on methodically planning and tracking the data<br />

collected during an appraisal. The initial objective evidence collected early in<br />

the process allows team members to analyze the state of in<strong>for</strong>mation available<br />

at the earliest stages of the appraisal and narrow their search <strong>for</strong> new<br />

in<strong>for</strong>mation. This early work serves to facilitate an efficient use of time. An<br />

explicit understanding of what in<strong>for</strong>mation is needed and how that<br />

in<strong>for</strong>mation will be used there<strong>for</strong>e drives the activities associated with this<br />

process.<br />

The members of the team continually manage the data collected previously<br />

and target new data collection activities to fill known in<strong>for</strong>mation needs.<br />

Instruments tend to be used early in the appraisal process, and often provide<br />

leads to be pursued through other data collection activities, in addition to<br />

affirmations of implemented practices. Presentations are sometimes used to<br />

provide a flexible <strong>for</strong>um where members of the organization can explain<br />

important in<strong>for</strong>mation about the practices implemented in the organization.<br />

Documents provide the most explicit and lasting representation of practice<br />

implementation in the organization, and the team uses them to understand<br />

how practices in the <strong>CMMI</strong> model are implemented. Finally, interviews are<br />

used as the most dynamic data collection technique, allowing <strong>for</strong> branching<br />

among related topics and the explanation of contextual in<strong>for</strong>mation that<br />

affects the implementation of practices as well as alternative practices.<br />

The appraisal activities conducted <strong>for</strong> each of these data collection sources are<br />

similar:<br />

• Determine if the in<strong>for</strong>mation obtained is acceptable as objective evidence.<br />

• Relate the objective evidence to corresponding practices in the appraisal<br />

reference model.<br />

• Relate the objective evidence to the appropriate part of the appraised<br />

organizational unit (i.e., the instantiation).<br />

<br />

CMU/SEI-2001-HB-001<br />

Page II-73

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