Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

1.3.2 Select Team Members (continued)
Optional
Practices
Implementation
Guidance
Although not required in the Parameters and Limits section above, the
following are considered recommended best practices and should be
employed whenever feasible:
• Each member should have good written and oral communication skills,
the ability to facilitate the free flow of communication, and the ability to
perform as team players and negotiate consensus.
• At least half of the team members should have participated in a previous
process appraisal.
• Team members should be perceived by the appraisal sponsor as credible.
Additional appraisal team member selection considerations:
• Consider the personal characteristics of individual team members (e.g.,
communication preferences, personality types) and how these may affect
the dynamics in a team environment.
• Use one or more authorized Lead Appraisers as team members.
Appraisal team members are selected to provide a diverse set of qualified
professionals with the appropriate experience, knowledge, and skills to make
reasoned judgments regarding implementation of the reference model.
The accuracy and credibility of the appraisal results depends greatly on the
capability, qualifications, and preparation of the appraisal team members. In
addition to the qualifications described above, other factors that may affect
the performance of the team or reliability of appraisal results should be
considered. Appraisal constraints, such as security classification, may result in
additional criteria for team member selection.
The selected appraisal team members and their organizational affiliation and
qualifications (individually and in aggregate) are documented in the appraisal
plan. Appraisal team members are typically selected from a pool of qualified
individuals provided by the appraisal sponsor or his/her designee. The
appraisal team leader is the final authority on acceptance of appraisal team
members, and is responsible for ensuring their qualifications and suitability
for the appraisal purpose.
Situations where a conflict of interest may arise should be avoided. Team
members who manage people or processes in the organization may struggle
with their ability to be objective. Team members who are directly impacted by
the appraisal outcome may be distracted by the potential consequences of the
decisions they contribute to on the appraisal team.
CMU/SEI-2001-HB-001
Page II-39