Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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2.3.3 Document Practice Implementation Gaps Activity Description Required Practices Parameters and Limits The primary intent of this activity is to derive, from the objective evidence gathered, summary prose statements that describe the gap between what the objective evidence shows and what the team was looking for to support a claim that the model practice was implemented. The statements explain why the practice is not considered to be Fully Implemented. Statements of practice implementation gaps will be validated with the organizational unit at a later time. Strengths are not recorded pro forma when practices are found to be Fully Implemented. Where practices represent exemplary implementations of the model practices, the appraisal team will highlight these as part of the appraisal output. However, the primary focus of this benchmarking method is to help the organization verify the implementation of the model and identify areas where work is needed. Describe in writing gaps in the organizational unit’s implemented processes relative to reference model practices. For any practice that is characterized as something other than Fully Implemented, there must be a prose statement explaining the gap between what the organization does and what the model expects. Regardless of the medium used, statements describing practice implementation gaps should be annotated with the following identifying information: • the model component to which the statement relates (i.e., PA, goal, and practice) • the data collection session(s) in which the information was uncovered • the process instantiation(s) to which the statement applies Prose statements of practice implementation gaps presented to the organizational unit in the form of preliminary findings for validation must be free of references to specific individuals or projects. Continued on next page Page II-106 CMU/SEI-2001-HB-001
2.3.3 Document Practice Implementation Gaps (continued) Optional Practices Implementation Guidance Document strengths in the implementation of model practices when the team discovers exemplary implementations. Label implementation gaps as “opportunities for improvement” to avoid the potentially negative connotations of labeling them as weaknesses. Document any significant issues impeding performance in the organization that do not necessarily map to the CMMI model. This must be done cautiously, and the number of these issues should not be larger than the number of model-related issues reported by the team. The database used to record the inventory of objective evidence may incorporate functionality to record practice implementation gaps and strengths, or a separate location or tool may be used if desired. Gaps in practice implementation should be recorded at the level of a particular instance of a model practice. These precursors to preliminary findings are more detailed and pointed, while all information presented outside of the team will be aggregated to the goal and organizational unit level of abstraction. Strengths are only documented if the implementation of a practice is exceptional, and reflects a strong asset in the process in use. An adequate implementation of a model practice is not necessarily a strength. Team members should use their collective experience and judgment to determine whether or not they have uncovered an exemplary practice (above and beyond the capability described in the model) to highlight in the appraisal output. Gaps in practice implementation are documented if the objective evidence indicates a missing component in the process or an inappropriate practice, in light of the value the practice is expected to add to the achievement of the goal. That is, practices that fail to help the organization meet the CMMI goal to which they relate should have a gap documented that explains why the goal is not met. CMU/SEI-2001-HB-001 Page II-107
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Standard CMMI SM Appraisal Method f
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This report was prepared for the SE
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Focused Investigation 23 Practice I
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2.2.2 Characterize Implementation o
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I-vi CMU/SEI-2001-HB-001
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I-viii CMU/SEI-2001-HB-001
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I-x CMU/SEI-2001-HB-001
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I-xii CMU/SEI-2001-HB-001
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I-2 CMU/SEI-2001-HB-001
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Table I-2: Part II Contents Phase P
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Part II People who will enact an ap
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I-8 CMU/SEI-2001-HB-001
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As the CMMI Steward , the SEI suppo
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Upon determining that sufficient co
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I-14 CMU/SEI-2001-HB-001
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The SCAMPI method is also designed
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Usage Mode Process Monitoring Descr
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Method Concepts This section provid
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quirement of the SCAMPI method. Fac
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• Understand what objective evide
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consider all aspects of the process
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Characterizing Practices Verificati
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els. Instruments can take various f
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Method Description This section pro
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I-34 CMU/SEI-2001-HB-001
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Table I-11: SCAMPI Phase Summary: C
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Sponsor, Initial Requirements and C
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2 Conduct Appraisal Appraisal Data,
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Nominal Evaluation Schedule View An
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Page II-2 CMU/SEI-2001-HB-001
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1.1 Analyze Requirements (continued
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1.1.1 Determine Appraisal Objective
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1.1.2 Determine Appraisal Constrain
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1.1.3 Determine Appraisal Scope Act
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1.1.3 Determine Appraisal Scope (co
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1.1.4 Determine Outputs Activity De
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1.1.5 Obtain Commitment to Appraisa
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1.2 Develop Appraisal Plan (continu
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1.2.1 Tailor Method Activity Descri
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1.2.2 Identify Needed Resources Act
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1.2.3 Determine Cost and Schedule A
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1.2.4 Plan and Manage Logistics Act
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1.2.6 Obtain Commitment to Appraisa
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1.3 Select and Prepare Team (contin
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1.3.1 Identify Team Leader Activity
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1.3.2 Select Team Members Activity
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1.3.3 Prepare Team Activity Descrip
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1.3.3 Prepare Team (continued) Opti
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1.3.3 Prepare Team (continued) Impl
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1.4 Obtain and Analyze Initial Obje
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1.4.1 Prepare Participants Activity
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1.4.2 Administer Instruments Activi
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1.4.3 Obtain Initial Objective Evid
Page 114 and 115: 1.4.4 Inventory Objective Evidence
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Page 118 and 119: 1.5 Prepare for Collection of Objec
Page 120 and 121: 1.5.1 Perform Readiness Review Acti
Page 122 and 123: 1.5.2 Prepare Data Collection Plan
Page 124 and 125: 1.5.2 Prepare Data Collection Plan
Page 126 and 127: 1.5.3 Replan Data Collection Activi
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Page 130 and 131: 2.1 Examine Objective Evidence (con
Page 132 and 133: 2.1.1 Examine Objective Evidence fr
Page 144 and 145: 2.2 Verify and Validate Objective E
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Page 148 and 149: 2.2.2 Characterize Implementation o
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Page 152 and 153: 2.2.3 Validate Practice Implementat
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Page 158 and 159: 2.3 Document Objective Evidence (co
Page 160 and 161: 2.3.1 Take/Review/Tag Notes Activit
Page 162 and 163: 2.3.2 Record Presence/Absence of Ob
Page 166 and 167: 2.3.4 Review and Update the Data Co
Page 169 and 170: 2.4 Generate Appraisal Results Purp
Page 171 and 172: 2.4 Generate Appraisal Results (con
Page 173 and 174: 2.4.1 Derive Findings and Rate Goal
Page 175 and 176: 2.4.2a Determine Process Area Capab
Page 177 and 178: 2.4.3a Determine Capability Profile
Page 179 and 180: 2.4.4 Document Appraisal Results Ac
Page 181 and 182: 3.1 Deliver Appraisal Results Purpo
Page 183 and 184: 3.1 Deliver Appraisal Results (cont
Page 185 and 186: 3.1.1 Present Final Findings (conti
Page 187 and 188: CMU/SEI-2001-HB-001 Page II-129
Page 189 and 190: 3.1.2 Conduct Executive Session(s)
Page 191 and 192: 3.1.3 Plan for Next Steps (continue
Page 193 and 194: 3.2 Package and Archive Appraisal A
Page 195 and 196: 3.2 Package and Archive Appraisal A
Page 197 and 198: 3.2.1 Collect Lessons Learned (cont
Page 199 and 200: 3.2.2 Generate Appraisal Record (co
Page 201 and 202: 3.2.4 Archive and/or Dispose of Key
Page 203 and 204: Part III: Appendices, References, a
Page 205 and 206: Appendix A Appraisal Disclosure Sta
Page 207 and 208: Appendix B The Role of Practice Imp
Page 209 and 210: time-consuming task of investigatin
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Page 213 and 214: Since models are necessarily expres
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Appendix C Focused Investigation El
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Appendix D ARC/MDD Traceability Tab
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ARC ID ARC Requirement MDD Process
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References/Bibliography [AFMC 94] A
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Glossary The MDD glossary defines m
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the appraisal findings and ratings
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ganization. (See verification-based
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Implemented (PI) are not satisfied.
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supplier). [derived from MDD method
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REPORT DOCUMENTATION PAGE Form Appr
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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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