Standard CMMI Appraisal Method for Process Improvement (SCAMPI)
Standard CMMI Appraisal Method for Process Improvement (SCAMPI)
Standard CMMI Appraisal Method for Process Improvement (SCAMPI)
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
3.1 Deliver <strong>Appraisal</strong> Results (continued)<br />
Key Points<br />
Tools and<br />
Techniques<br />
Metrics<br />
Verification and<br />
Validation<br />
The appraisal results are intended to support decision making, and need to be<br />
delivered in a way that promotes appropriate actions. Whether the appraisal<br />
was conducted <strong>for</strong> internal process improvement, supplier selection, or<br />
process monitoring purposes, the delivery of results should facilitate the<br />
actions that will be driven by the in<strong>for</strong>mation.<br />
Templates containing standard in<strong>for</strong>mation <strong>for</strong> use in a final findings briefing<br />
are provided to all <strong>SCAMPI</strong> Lead Appraisers. Experienced appraisers<br />
frequently use electronic (database) tools that support the trans<strong>for</strong>mation of<br />
raw appraisal data into appraisal results. These tools may be useful in real<br />
time as appraisal results are presented. Strategies <strong>for</strong> presenting and<br />
packaging the results should leverage presentation and documentation<br />
techniques that best suit the audience.<br />
It is highly recommended that the attendance at the final briefing (if one is<br />
held) be recorded. Significant absenteeism of key stakeholders is likely to be<br />
an indication of risk <strong>for</strong> future success in addressing the appraisal findings.<br />
The required elements of appraisal results are specified in the activity<br />
description found here, and a checklist can support verification that these<br />
elements are present. Validation of this activity can only occur after the<br />
appraisal is complete.<br />
Records • Final findings<br />
• Final report (if requested)<br />
• Recommendations report (if requested)<br />
Tailoring<br />
If the method is being used as part of a supplier selection process, there may<br />
be acquisition regulations or limitations that constrain the mechanisms used to<br />
deliver appraisal results to the appraised organization.<br />
In some internal process improvement usage of the method, the executive<br />
session may be tailored out. The appraisal sponsor should make this decision,<br />
with the full involvement of the appraisal team leader.<br />
Continued on next page<br />
Page II-124<br />
CMU/SEI-2001-HB-001
Change language