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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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3.1.3 Plan <strong>for</strong> Next Steps (continued)<br />

Implementation<br />

Guidance<br />

Final Report<br />

Implementation<br />

Guidance<br />

Recommendations<br />

Report<br />

The purpose of the final report is to provide details or explanations beyond<br />

what was contained in the final findings. The generation of an appraisal final<br />

report is an optional activity that, if requested by the appraisal sponsor,<br />

documents the execution of the appraisal, contains detailed appraisal findings,<br />

and <strong>for</strong>ms a basis <strong>for</strong> action planning. This baseline is used <strong>for</strong> subsequent<br />

reports and follow-on actions, and also may be an input <strong>for</strong> use in subsequent<br />

appraisals.<br />

Items contained or referenced in the final report, either in their entirety or as a<br />

subset, might include<br />

• executive summary of the appraisal process and results<br />

• appraisal input (see process 1.1)<br />

• appraisal plan (see process 1.2)<br />

• appraisal record (see process 3.2)<br />

The final report should be completed as soon after the appraisal as possible,<br />

preferably within four weeks. The appraisal team leader usually generates the<br />

final report; other team members may also contribute.<br />

The <strong>for</strong>mat and content of the final report may vary according to its intended<br />

use by the appraisal sponsor. In its simplest <strong>for</strong>m, this could be a set of notes<br />

annotated to the final findings, elaborating on some aspect of the findings or<br />

capturing essential comments or recommendations from the appraisal team.<br />

If requested by the appraisal sponsor, appraisal team recommendations <strong>for</strong><br />

taking action on the appraisal results can be provided. These<br />

recommendations can provide momentum to the appraisal follow-up by<br />

serving as a link between the appraisal findings and subsequent decision<br />

making or action plans. The emphasis of these recommendations depends on<br />

the appraisal sponsor’s objectives and planned use of the appraisal results, as<br />

defined in the appraisal input. This can vary widely based on the context in<br />

which the appraisal method is applied (e.g., internal process improvement,<br />

supplier selection, process monitoring).<br />

The recommendations report should be completed as soon after the appraisal<br />

on-site period as possible. Depending on the nature, complexity, and use of<br />

the recommendations, this may take as long as two months to produce.<br />

Rather than generate a separate recommendations report, a common<br />

alternative is to include these recommendations in the final report.<br />

It is important to consider the possibility that the expertise needed <strong>for</strong> making<br />

the appropriate recommendations may be beyond the level of expertise<br />

reflected on the team.<br />

<br />

CMU/SEI-2001-HB-001<br />

Page II-133

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