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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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2.1.1 Examine Objective Evidence from Instruments (continued)<br />

Optional<br />

Practices<br />

Implementation<br />

Guidance<br />

Summaries of practice implementation data (collected via instruments) <strong>for</strong> a<br />

group of projects in an organization may be useful during the selection of the<br />

projects used to represent the organizational unit.<br />

• The use of legacy processes (versus newly deployed processes) can be<br />

flagged using the responses to these instruments. This can support the<br />

inclusion or exclusion of projects using various versions of the<br />

organization’s set of standard processes.<br />

• This can also help flag situations where projects have not yet reached a<br />

particular point in the life cycle, allowing the appraisal team leader to<br />

avoid the anomalous situation where none of the sampled projects has yet<br />

reached the point where a practice under investigation has been<br />

implemented.<br />

Create and administer a specialized questionnaire that is tailored to the<br />

characteristics of the organization, or the objectives of the appraisal.<br />

The use of instruments to gather written in<strong>for</strong>mation from members of the<br />

organization provides a relatively low-cost data collection technique, when<br />

done well. Data of this type tend to be most useful when provided early in the<br />

appraisal conduct, and can lead to valuable insights about where data may be<br />

sought during subsequent data collection events.<br />

The most common instrument used is the organization’s PII database, which<br />

provides traceability of reference model practices to the processes and work<br />

products implemented within the organization. Where organizations have not<br />

yet implemented this asset, a questionnaire can be used to gather closed-ended<br />

responses and comments about the implementation of each model practice in<br />

each sampled project in the organizational unit.<br />

It is also the responsibility of the appraisal team leader to prevent duplicate<br />

data entry on multiple instruments. No organization should be asked to<br />

provide the same in<strong>for</strong>mation in two (or more) <strong>for</strong>mats.<br />

<br />

CMU/SEI-2001-HB-001<br />

Page II-75

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