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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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2.3.4 Review and Update the Data Collection Plan (continued)<br />

Implementation<br />

Guidance<br />

(continued)<br />

Prioritizing data needs and allocating data collection ef<strong>for</strong>t to particular data<br />

collection events are ongoing activities that the appraisal team leader is<br />

responsible <strong>for</strong> overseeing. The data collection status summary may be<br />

per<strong>for</strong>med by the appraisal team leader and reported to the team members, or<br />

the appraisal team leader may elect to have each mini-team per<strong>for</strong>m this<br />

activity <strong>for</strong> the PAs it is assigned.<br />

Specific in<strong>for</strong>mation needed to resolve ambiguities or conflicts in the existing<br />

data should be documented <strong>for</strong> follow-up by one or more members of the<br />

team. For detailed data items that have a limited scope of impact, the notes of<br />

individual team members may be adequate to document the data needed. For<br />

example, whether or not a particular person is involved in a meeting, or<br />

reviews a given document, can be confirmed by a simple question asked<br />

during an on-call interview. There<strong>for</strong>e, a note made by an individual team<br />

member to make sure the question is asked may suffice. In contrast, if<br />

conflicting in<strong>for</strong>mation is uncovered about whether or not a given event<br />

occurred, like a meeting, more visibility of this conflict may be needed among<br />

the team members to understand why the in<strong>for</strong>mation collected thus far is not<br />

internally consistent. In such a case, the person(s) responsible <strong>for</strong> the PA<br />

where that practice resides may need to alert the team to the conflicting data<br />

and facilitate a team discussion to seek clarity, as well as additional data. This<br />

may lead to the crafting of a specific interview question, which is used in a<br />

standard interview.<br />

The data collection plan and inventory of objective evidence provide a means<br />

<strong>for</strong> the appraisal team to continuously monitor progress toward sufficient<br />

coverage of reference model practices in preparation <strong>for</strong> rating. Estimates of<br />

the additional data collection ef<strong>for</strong>t should be regularly reviewed. If the<br />

feasibility of the appraisal schedule is called into question, a replanning ef<strong>for</strong>t<br />

may be necessary (as described in activity 1.5.3, Replan Data Collection).<br />

<br />

CMU/SEI-2001-HB-001<br />

Page II-109

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