Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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1.1.1 Determine Appraisal Objectives Activity Description Required Practices Parameters and Limits The business needs for process improvement drive the requirements for the conduct of any given appraisal, and generally include one or more of three closely related factors: • reducing costs • improving quality • decreasing time to market The fundamental premise of process improvement is that organizational processes significantly impact these factors. A fair and objective characterization of the processes in use in the organization(s) is the essential reason for conducting an appraisal. In addition to this motivation, a sponsor’s desire to conduct an appraisal could be driven by one or more of the following business-related objectives: • Document a credible benchmark that reflects successful process improvement. • Evaluate areas of potential risk that may affect the performance of the organization. • Involve members of the appraised organization in improving the performance of the process. • Support specific decisions related to the direction of a new or existing improvement program. • Motivate a supplier to focus on process issues that affect contract performance. • Identify sponsor and relevant stakeholders, and establish communication. • Document business and appraisal objectives. • Ensure the alignment of appraisal objectives to business objectives. • Determine and document the appraisal usage mode (Internal Process Improvement, Supplier Selection, Process Monitoring). At least one communication between the appraisal team leader and sponsor is required. (Some usage modes may limit this significantly; others may require more than one interaction.) Continued on next page Page II-6 CMU/SEI-2001-HB-001
1.1.1 Determine Appraisal Objectives (continued) Optional Practices Implementation Guidance None. Organizations with experience in the use of appraisals may have a clear set of appraisal objectives identified in advance of contacting a Lead Appraiser. This provides the Lead Appraiser with a starting point, but does not permit him or her to “skip” this activity. In some cases the usage mode will be self-evident; however, there may be instances where the appraisal sponsor either may not be sure or may have made an assumption that is not founded on fact. The appraisal team leader is responsible for ensuring that the best choice of usage mode is made consistent with the sponsor’s input and direction. Also note that the roles of appraisal sponsor and senior site manager may be played by the same person or by two individuals, depending on the usage mode. Depending on the structure of the appraised organization, as well as the usage mode, it is often important to distinguish the role of senior site manager from that of appraisal sponsor. For some appraisals, these two roles are encompassed in the duties of a single person. For other appraisals, these two roles may represent two people working many time zones away from each other. CMU/SEI-2001-HB-001 Page II-7
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Standard CMMI SM Appraisal Method f
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This report was prepared for the SE
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Focused Investigation 23 Practice I
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2.2.2 Characterize Implementation o
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I-vi CMU/SEI-2001-HB-001
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I-viii CMU/SEI-2001-HB-001
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Page 18 and 19: I-2 CMU/SEI-2001-HB-001
Page 20 and 21: Table I-2: Part II Contents Phase P
Page 22 and 23: Part II People who will enact an ap
Page 26 and 27: As the CMMI Steward , the SEI suppo
Page 28 and 29: Upon determining that sufficient co
Page 32 and 33: The SCAMPI method is also designed
Page 34 and 35: Usage Mode Process Monitoring Descr
Page 36 and 37: Method Concepts This section provid
Page 38 and 39: quirement of the SCAMPI method. Fac
Page 40 and 41: • Understand what objective evide
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Page 44 and 45: Characterizing Practices Verificati
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Page 48 and 49: Method Description This section pro
Page 52 and 53: Table I-11: SCAMPI Phase Summary: C
Page 54 and 55: Sponsor, Initial Requirements and C
Page 56 and 57: 2 Conduct Appraisal Appraisal Data,
Page 58 and 59: Nominal Evaluation Schedule View An
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Page 62 and 63: 1.1 Analyze Requirements (continued
Page 66 and 67: 1.1.2 Determine Appraisal Constrain
Page 68 and 69: 1.1.3 Determine Appraisal Scope Act
Page 70 and 71: 1.1.3 Determine Appraisal Scope (co
Page 72 and 73: 1.1.4 Determine Outputs Activity De
Page 74 and 75: 1.1.5 Obtain Commitment to Appraisa
Page 78 and 79: 1.2 Develop Appraisal Plan (continu
Page 80 and 81: 1.2.1 Tailor Method Activity Descri
Page 82 and 83: 1.2.2 Identify Needed Resources Act
Page 84 and 85: 1.2.3 Determine Cost and Schedule A
Page 86 and 87: 1.2.4 Plan and Manage Logistics Act
Page 88 and 89: 1.2.6 Obtain Commitment to Appraisa
Page 92 and 93: 1.3 Select and Prepare Team (contin
Page 94 and 95: 1.3.1 Identify Team Leader Activity
Page 96 and 97: 1.3.2 Select Team Members Activity
Page 98 and 99: 1.3.3 Prepare Team Activity Descrip
Page 100 and 101: 1.3.3 Prepare Team (continued) Opti
Page 102 and 103: 1.3.3 Prepare Team (continued) Impl
Page 106 and 107: 1.4 Obtain and Analyze Initial Obje
Page 108 and 109: 1.4.1 Prepare Participants Activity
Page 110 and 111: 1.4.2 Administer Instruments Activi
Page 112 and 113: 1.4.3 Obtain Initial Objective Evid
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1.4.4 Inventory Objective Evidence
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1.4.4 Inventory Objective Evidence
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1.5 Prepare for Collection of Objec
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1.5.1 Perform Readiness Review Acti
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1.5.2 Prepare Data Collection Plan
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1.5.2 Prepare Data Collection Plan
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1.5.3 Replan Data Collection Activi
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Page II-70 CMU/SEI-2001-HB-001
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2.1 Examine Objective Evidence (con
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2.1.1 Examine Objective Evidence fr
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2.2 Verify and Validate Objective E
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2.2.1 Verify Objective Evidence Act
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2.2.3 Validate Practice Implementat
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2.2.3 Validate Practice Implementat
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Page II-98 CMU/SEI-2001-HB-001
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2.3 Document Objective Evidence (co
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2.3.1 Take/Review/Tag Notes Activit
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2.3.2 Record Presence/Absence of Ob
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2.3.3 Document Practice Implementat
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2.3.4 Review and Update the Data Co
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2.4 Generate Appraisal Results Purp
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2.4 Generate Appraisal Results (con
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2.4.1 Derive Findings and Rate Goal
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2.4.2a Determine Process Area Capab
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2.4.3a Determine Capability Profile
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2.4.4 Document Appraisal Results Ac
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3.1 Deliver Appraisal Results Purpo
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3.1 Deliver Appraisal Results (cont
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3.1.1 Present Final Findings (conti
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CMU/SEI-2001-HB-001 Page II-129
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3.1.2 Conduct Executive Session(s)
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3.1.3 Plan for Next Steps (continue
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3.2 Package and Archive Appraisal A
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3.2 Package and Archive Appraisal A
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3.2.1 Collect Lessons Learned (cont
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3.2.2 Generate Appraisal Record (co
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3.2.4 Archive and/or Dispose of Key
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Part III: Appendices, References, a
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Appendix A Appraisal Disclosure Sta
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Appendix B The Role of Practice Imp
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time-consuming task of investigatin
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Direct Artifact This PII type is re
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Since models are necessarily expres
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Appendix C Focused Investigation El
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Appendix D ARC/MDD Traceability Tab
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ARC ID ARC Requirement MDD Process
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References/Bibliography [AFMC 94] A
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Glossary The MDD glossary defines m
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the appraisal findings and ratings
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ganization. (See verification-based
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Implemented (PI) are not satisfied.
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supplier). [derived from MDD method
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REPORT DOCUMENTATION PAGE Form Appr
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Standard CMMI Appraisal Method for Process Improvement (SCAMPI)

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