January 2012 - Sandwell & West Birmingham Hospitals

outine review of feedback posted onto NHS Choices. Mrs Hunjan asked what
guidelines were given to staff on the use of social media. Mrs Kinghorn advised
that a social media policy was being prepared, however access was limited given
that a block was in place at present to prevent staff accessing sites through the
Trust’s IT system.
An update on membership was presented for information. Mrs Kinghorn
highlighted that recruitment of members in Tipton and Rowley Regis continued to
be difficult. Mr Trotman suggested that the local MP for this area be approached
to assist. Mr Adler advised that he planned to discuss this matter with the MP as
part of a forthcoming meeting.
Mr Sharon observed that the Trust’s website had received a high number of visits.
An update on Owning the Future was presented for information.
10.5 Midland Metropolitan Hospital project: progress report Verbal
Mr Seager reported that a review of Private Finance Initiative (PFI) by the
Treasury had commenced. The Board was informed that approval of the Outline
Business Case remained awaited.
11 Operational Matters
SWBTB (12/11) 263
11.1 Update on ‘Listening into Action’ SWBTB (12/11) 253
SWBTB (12/11) 253 (a)
Mr Adler reported that the ‘Listening into Action’ Sponsor Group continued to
meet and that there had been a pleasing ongoing uptake of ‘Listening into Action’
to manage change and engage staff and patients across the Trust. It was
highlighted that the Trust’s divisions reported on a cyclical basis to the Sponsor
Group.
In terms of the wards’ use of ‘Listening into Action’, the Board was advised that
previously the Optimal Ward concept had been pursued which combined LiA with
the NHS Institute’s Product Ward programme. However it was felt that the time
was right to undertake a round of “classic” LiA events for the wards.
Mrs Hunjan asked how the ‘Listening into Action’ champions were split according
to site. Mr Adler advised that all champions worked cross‐site. Mrs Kinghorn
added that the support given by the champions varied, with some focussed on
supporting a division, while others provided corporate support.
12 Update from the meeting of the Audit Committee held on 1 December
2011
Verbal
Mrs Hunjan advised that at the meeting of the Audit Committee on 1 December
2011 it had been reported that the progress with Internal Audit plan was ahead
of schedule and that the majority of reviews had provided significant or full
assurance. The Committee had been pleased to learn that there was a reducing
number of open actions to address recommendations. A specific discussion of the
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